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8
c) Cleaning brush roller
1. Assemble and disassemble the brush roller
Place the electric brush backside up. Pull the brush roller release switch until
a cap fastener pops out. Lift up the brush roller and replace with a clean one.
Insert the cap fastener into the slot until it clicks into place.
2. Clean the brush roller
Use the cleaning brush to remove the hair and fibers attached to the brush
roller. Wash it under running water. Air-dry completely for at least 24 hours
before reinstalling.
Brush roller
release switch
9. Troubleshooting
To reduce the risk of shock and unintended operation, turn off power and unplug the appliance before servicing.
Problem description Possible cause Possible solution
Brush roller does not spin Brush roller wrapped by hair, fibers and other long
impurities
Remove impurities entangled on the brush roller
Motor does not work Low battery Charge the vacuum cleaner
Dust cup full of dust Empty the dust cup
Vacuum cleaner overheats due to extended runtime Restart after cooling
Poor suction Filter full of dust Clean or change the filter
Air inlet of brush roller or brush roller itself blocked Clean electric brush
Cyclone blocked by paper or wool fibers Regularly check and clean cyclone
Air channel between dust cup and main unit blocked Regularly check and clean air channel between dust
cup and main unit
Indicator light of charger not on or not blinking during
charging
Power adapter not plugged in properly Plug in power adapter properly
Wheel on the brush roller does not rotate Wheel wrapped by hair, fibers and other impurities Clean or change the wheel
In any other case or if the solution explained above did not solve the problem, please contact us at service@roidmi.com.
10. Technical data
a) Vacuum cleaner
Product model XCQ14RM
XCQ14RM
Running time approx. 80 mins (ECO mode)
Electric brush model XCQDS03RM Running time approx. 35 mins (STANDARD mode)
Rated operating voltage 28.8 V Running time approx. 10 mins (BOOST mode)
Rated charging voltage 34.2 V Dust cup capacity approx. 0.55 L
Lithium battery capacity 2500 mAh / 72 Wh Noise <83 dB(A)
Rated power 400 W (Vacuum cleaner) Dimensions 1191 x 259 x 158 mm
Rated power 35 W (Electric brush) Weight (net) approx. 2.7 kg
Charging time approx. 2.5 hours
b)
Power adapter
Rated input voltage 100-240V~
Rated input current 1.0A
Rated output voltage
Rated output current 1.0A
Product model European Union: RM-C-Y01EU, United Kingdom: RM-C-Y01UK, United States: RM-C-Y01US, Australia: RM-C-Y01AU, Korea:
RM-C-Y01KR, Japan: RM-C-Y01JP, Taiwan: RM-C-Y01TW
Rated input voltage 100-240V~, 50-60 Hz
Rated input current 1.0A
Rated output voltage
Rated output current 1.0A
Product model European Union: KA3601A-3421000EU, United Kingdom: KA3601A-3421000BS
Bluetooth module: MHCB01P; Frequency range: 2400-2483.5MHz; Maximum transmitting power: 20dBm (EIRP).
34.2V
34.2VDC
9


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