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Technology you can rely on!
Stand: 07/2005
9. GUARANTEE REGULATIONS
We guarantee the faultless w orkmanship and function of the delivered kiln and grant a
36-month guarantee.
Along w ith the heating elements (subject to w ear and tear) the follow ing instances are
excluded from the guarantee:
Damages w hich have been caused by the customer.
Damages w hich have been caused by the fired material, e.g. due to exceeded
temperature limits.
Damage caused by inappropriate transport(s).
Damages due to chemical reactions during firing for w hich the kiln is not designed
(e.g. salt glazed ceramics).
The manufacturer is not liable for any damage caused by inappropriate operation and
resulting damages.
Important
: Please fill in the GUARANTEE CARD and send it back immediately! Please
note: If you do not send back the Guarantee Card, w e w ill not be able support you
quickly and free of charge in an event of damage
Caution
: The fire bricks of the lining are exposed to heavy temperature fluctuations. This
can cause crazings in the firebrick lining. This process is normal and does not affect the
functions of the kiln. It therefore cannot be a reason for reclamation.
What to do in the event of guarantee/damage:
Please notify your retailer - before
any costs arise. Your retailer w ill then talk to us, the
manufacturer, how to proceed.
In the case of a reclamation, please state the kiln type, product number and the date
of purchase or the year of construction (see type plate on the kiln side).
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