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Frequently
asked questions
Mower does not dock properly and sometimes misses Base
Station’s contacts
The entrance to the Base Station is not flat. Fill some ground
to flatten the lawn around the Base Station to allow smooth
entrance. Make sure the Perimeter Wire is straight and
centered all the way under the Base Station.
The rain sensor stopped working
After a certain period of time in outdoor conditions the rain
sensor’s pins may become oxidized and thus less sensitive to
rain. Try to scrubbing the pins with a rugged damp or scotch.
Poor quality of mowing
The blades may be dull. Switch off the Safety Switch and try
swapping between blades or replacing them. Use heavy gloves
when inspecting blades.
The grass may be wet. For the best cut, operate the mower
when the grass is dry. It is recommended not to mow in the
early morning hours.
Patchy and uneven mowing
Minimize Inactive Time to allow the mower to complete
Mowing Cycle quicker. If it is the fast growing season - reduce
the time between mowing cycles via the Mowing Frequency
setting. Increase the allocated mowing time via the Mowing
Hours setting to compensate for the lawn’s shape complexity.
Mower does not depart from base for a long time
Press and hold the UP for 1 second while the mower is in the
Base Station. The non-depart reason code will be displayed
for 3 seconds. Refer to our online Help Center for a detailed
description of non-depart codes.
65


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