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Chapter 4 - Text Messages and Troubleshooting
4.1 Messaging
Robomow is equipped with an LCD panel that will notify you in the form of a text message when common
operational faults occur to instruct the user to perform a certain function or action.
If the LCD screen is blank, pressing the ‘GO’ button one time will wake the mower up and the last fault or
message displayed prior to stopping will now be displayed. If a specific problem re-occurs, it is
recommended to identify the fault code prior to calling for service. Pressing the
‘UP’ arrow once, while the
message is displayed, is a shortcut button to display the
Last stop cause’ (refer to paragraph 2.3.5).
Message
Displayed
Probable Cause/Event Corrective/User Action
Adjust wire
then press GO
- Robomow detects an obstacle along the
edge while operated in ‘
Wire position test’
mode.
- Adjust the wire in the place where it
collides in the obstacle or remove the
obstacle and then press ‘
GO’ to
continue in the wire position test.
Alarm will be
soon activated
- The ‘Theft guard’ system is activated, but the
4 digits code was not entered; the mower will
start the alarm soon.
- Enter the correct 4-digits code.
Base problem
- Robomow fails to enter the Base Station 3
times continuously
- Adjust the Base Station position.
- Clean the contacts with a brush or
piece of cloth.
- Confirm a good connection of the
cables to the Base Station contacts.
- Confirm the Base Station is leveled with
the ground before the Base, so there is
no step that causes Robomow to slips.
Bumper pressed
- Bumper is constantly being pressed
- Move mower away from object pressing
against bumper.
Change wires in
plot connector
- This message appeared at the first time the
GO’ button is pressed after completing the
setup in case the perimeter wire is
connected to the plot connector in the wrong
polarity.
- Change between the two wires ends
that connected to the plot connector
(the green connector that connected to
the Base Station).
Charging failure
- The charging process is not active - Contact service provider
Check mow height
- Mowing motor has faced over-current for too
long because of high grass or some obstacle
is stuck or wrapped around the blade.
- Something is preventing a blade from
rotating freely. Severe grass accumulation
under the mowing deck; rope or similar
object wrapped around mowing blade.
- Object jammed under mower preventing
blade from rotating.
CAUTION
– Remove fuse before lifting
the mower.
- Inspect blades for foreign material or
debris preventing rotation.
- Clean out accumulated grass clippings
using a wooden stick.
- Power supply is not plugged properly into the
main power supply
- The charging process has stopped due to a
temporary power loss.
- Confirm power supply is plugged into
the main power receptacle.
- No power to receptacle or main power is
shut off
- Turn power on to the main receptacle.
- Check the mains supply using another
appliance
- The mower or Charging Station contacts are
dirty
- Clean the contacts with a brush or
piece of cloth
Check power
(Base Station)
- Charging is not detected, although there is
physical contact between the mower and the
Base Station contacts.
- Confirm a good connection of the
power supply to the Base Station.
- Confirm a good connection of the Base
Station board cables (green and red) to
the Base Station contacts pins (screws
are tightened).
43


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