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Chapter 9 –
Troubleshooting and User Messages
9.1 General Error Codes
Robomow continuously monitors its operation.
It produces error codes to assist you in running it
smoothly.
A sticker containing the most common error codes
is provided in the box. You can place it on the mower
for your convenience.
(*) E9 (See Troubleshooting in Manual) represents
errors that are not very common, and thus they
are not shown in the above Error Code Table. If
E9 is displayed, press the LEFT arrow to receive
a detailed Error Code. Then refer to section 9.2 for
more details.
Usually, if the mower stops, an error code is
displayed. This display stays on for 5 minutes. If
you arrive later, the display will be blank.
To wake Robomow up and see the last error code displayed prior to stopping, press the OK button on the
mower.
The following table displays all Error Codes and gives possible causes and corrective actions:
Display Message Probable Cause/Event Correcve Acons
E1
Stuck in Place
- Robomow got stuck in place. It
cannot continue driving.
- Drive wheel motors have been
working under a severe load.
- Robomowhasdifcultyturning
in place because the front wheel
is blocked by a ditch or non-level
ground.
- Move the mower away from this particular
location and restart operation.
- Rectify the reason for it getting stuck.
- Check the ground around the mower for
ditches or non-level ground. Fill with dirt
and level off.
- Check if the drive wheels are free to rotate
and nothing is blocking them.
- Verify that the cutting height is not set too
low for the grass condition – increase the
cutting height if needed.
E2
The mower is
Outside
- The Perimeter Wire is too close
to the edge of the lawn.
- The Perimeter Wire has been
laid the wrong way around a
perimeter island.
- The lawn slope is too steep
along the edge.
- Robomow does not succeed to
turn in place at the edge, and it is
causing the mower to slip out of
the designated area.
- Automatic operation is initiated
while the robot is placed out of
the Perimeter Wire loop.
- Check that the Perimeter Wire is not
too close to the edge – remove the wire
towards the inner side of the lawn.
- ConrmthatthePerimeterWirehasbeen
laid according to the instructions in the
Manual.
- Do not include areas with very steep
slopes.
- Verify that the cutting height is not set too
low – Increase the cutting height.
- Place the mower inside the lawn and
renew the operation.
Robomow Error Codes Table
E1
Stuck in Place
E2
Mower is Outside
E3
No Wire Signal
E4
Check Power
E5
Check Blade / Cutting Height
E6
Check Drive
E7
Front Wheel Problem
E8
Decrease Inactive Time
E9*
See Troubleshooting in Manual
E5XX
Call Support
43


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  • I have used my mower twice on manual recently with no problems. However I have set it up for Automatic and it is reading PAUS. In the manual it advises me to use the Automatic Operation On/of on my remote control, however I was never supplied with a remote control. Could you advise me how to override the PAUS button on my mower display panel. As I have been unable to contact your agent at present, I would appreciate your help. Thank you. Hedley Best. Submitted on 18-4-2020 at 15:33

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