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The vehicle is not positioned directly on the road on the MAP.
Disturbed or reflected GPS signals in built-up areas may mean the exact location of the vehicle on
the map is not accurately displayed. In some cases, the map database may not be 100% accurate
although these are improving all the time.
The SD card is only holding a few EVENTS and not much of my journey.
Using the highest quality settings available the RoadHawk HD can use up to 8gb of data per hour of
recording. Using an SD card with a small capacity coupled with a high quality setting will seriously
limit how much video you can store on your SD card.
You can either lower the video quality settings using the software settings menu or it is advised to
use an SD card with a greater capacity. The RoadHawk HD can use SDHC and SDXC high capacity SD
cards.
My SD card has failed / no longer works in the camera.
SD cards may only have a limited number of READ/WRITE cycles. Eventually, even high quality SD
cards can “wear out”. You should only use high quality SD cards in this camera. Choose a well-known
brand and make sure it is at least rated Class 6 or better. If you wire the camera to operate 24/7
then the SD card’s life will be reduced.
The life of the SD card will depend on the quality of the card, the Class of the card and how much
driving you do.
I can’t read number plates on other vehicles.
Although the RoadHawk HD uses some of the most advanced image processing available at the time
of being designed, it also uses a WIDE angled camera lens. This is to capture as much of the road
ahead as possible. A side effect of using such a wide angled lens is the appearance of vehicles
seeming further away than they actually are. This makes reading of number plates harder for the
camera to capture. The camera’s ability to read number plates will depend on the weather
conditions, the amount of available light, the distance of the vehicle from the camera and the clean
condition of your windscreen. Using the camera in 1080p mode will enhance the ability of the
camera to capture number plates.
If you have the microphone enabled and If you need to, you can read the number plate of the
vehicle in question, the camera will capture your voice.
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