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Frequently Asked Questions (FAQ)
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Contents
3 Double-click the iTunes icon.
4 Select the Rio player icon.
5 Click the Options button on the iTunes window. The Rio Settings window displays.
6 Click the Upgrade Firmware button on the Rio Settings window.
7Choose the firmware upgrade file that you downloaded from the Web site.
8 Click the Open button.
Recovery mode
Note: Performing a recovery mode firmware update erases all music content on the player.
If you can’t read the display, the player firmware may be corrupted. Corrupted firmware may be caused by
a failed firmware update. If the player firmware becomes corrupted for any reason, follow these steps to
restart the player in Recovery mode, then proceed with the firmware update.
1 Turn the player OFF.
2 Open the battery compartment cover and remove the battery.
3 After five seconds has elapsed, reinstall the battery, matching the “+” symbol on the battery with the
symbols in the battery compartment. Replace the battery compartment cover.
4 Connect the player to the computer with the supplied USB cable.
5 While holding down MENU, turn the player ON.
6 Keep holding MENU until “UPGRADER” is displayed on the screen.
7 Proceed with loading the firmware update.
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