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FAQ & troubleshooting
Why do I get an error when I click Read a CD to start the encoding
process?
The following factors may interfere with the CD encoding process:
1 Over-utilization of the CPU during the encoding process. Close all other software before
encoding.
2 Insufficient RAM to cache the track properly. Generally, 64 MB is fine if no other memory
intensive application is running. Close all other software before encoding. Windows 98
uses about 15-20 MB of RAM at startup depending on what applications you have run-
ning.
3 CD-ROM firmware. Even if a CD-ROM drive is new, it may require a firmware update from
the manufacturer to correct audio extraction errors.
4 Overclocking. Overclocking the systemrunning it faster than it is rated to runcan have
adverse effects on the peripheral components. If your system is overclocked, bring it back
to its normal operating speed.
How can I get the best sound quality when encoding from a CD?
If you use a significant amount of your computer system's resources with other applications,
encoding songs from a CD can result in poor quality recordings. If the song(s) you encode
contain abnormalities, such as pops or skips, close down other applications which are run-
ning and encode those songs again. The condition of the audio CDscratches and so on
can affect the quality of the recording as well.
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