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13
ENGLISH
13
TROUBLESHOOTING
I have lost my keys.
• Makeanoteoftheserialnumberofyourproductfromthe
base of the unit and call our Customer Care on (0) +44 1242
702 345 who will be happy to send you a replacement key.
• Thelightsontheunitareworkingbutnolaserisemittedon
pressing the button.
• EnsuretheTouchPinsaremakingcontactwiththeskin.
No lights are working on the unit.
• EnsuretheAdapterplugisturnedonatthewallandthe
power lead is fully inserted in the back of the unit.
• IfcontrolsoneitherMainUnitorWandareleftuntouchedfor
20 minutes, the System will shut down. To restart, turn the
Key anticlockwise to the off position then restart the unit.
The unit is not responding and one of the power level
lights is flashing.
• This indicates a lockout. If you experience a ‘lockout’,
simply reset the unit by turning it off with the key. Wait 5
seconds before turning the unit on again.
UNIT MAINTENANCE
• AfterusealwaysunplugtheAdapterandstoreoutofreach
of children.
• OnlyusethisproductwiththeMainsAdaptersupplied.
• Toprotectthelaser,donotstoreattemperaturesexceeding
40ºC.
• Whileunplugged, regularly clean the Front Face of the
Wand and Touch Pins with a cotton bud, to ensure optimum
laser output.
• DonotimmersetheMainUnitorWandinwater.
• AlwaysstoretheWandontheMainUnitanddonotuseit
for any other purpose than intended.
• Afteruse,wipetheWandcleanwithaslightlydampcloth.
The Main Unit can also be wiped over.
• Forlaserefficiency,periodicallycleanthelaseraperture
with a lint free cloth or cotton bud, ensuring no fibres are
left.
• Ifyouexperienceunexpectedbehaviourofthisproductthen
it is possible some external electromagnetic interference is
responsible. You should remove this source and restart the
product to restore full operation. At no time will the laser fire
unintentionally.
• DoNOTdissembleor repair. Ifyouhaveanyproblems
using the product, contact our Customer Care Department.
13


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