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52
Rio Carbon
What should I do if the
display permanently locks
up, does not display, or
displays UPGRADER?
If you cannot read the display, the Rio Carbon’s firmware may be corrupted.
Corrupted firmware may be caused by a failed firmware update. If the player’s
firmware becomes corrupted for any reason, follow these steps to start the player
in Recovery Mode and proceed with the firmware update.
1 Reset the player by inserting a small pin or paperclip into the EMERGENCY
RESET hole.
2 Press POWER. The player should power on as normal.
If the player continues to lock up or does not display properly:
1 Reset the player by inserting a small pin or paperclip into the EMERGENCY
RESET hole.
2 Press and hold MENU + POWER until UPGRADER is displayed on the screen.
3 Connect the Rio Carbon player to the computer using the USB cable.
Proceed with the Firmware upgrade.
Why does my Rio Carbon
experience errors after I
unplug the USB cable?
Removing the Rio Carbon from a USB connection before Idle is displayed on the
screen may result in a corrupting the player's file system. e.g. All tracks,
although different, are assigned the same name; the player will not power off;
etc.
Why would I ever want to
reformat my Rio Carbon?
If for any reason you suspect that your Rio player's file system has been
corrupted, reformatting the player will restore the file system to its original state.
1 Double-click My Computer on the Windows Desktop or in the Start Menu.
2 Locate the icon that is associated with the Rio Carbon.
3 Right-click the Rio Carbon icon.
4 Click Format....
Reformatting your Rio player will result in the deletion of all tracks, settings,
and hidden PlaysForSure Subscription Audio license files on the Rio Carbon.
Reformatting your Rio player will immediately cancel any transfers currently in
progress.
5 If you are sure you want to reformat your player, click Start.
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