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Hoe komt het dat mijn
bezoek mij niet kan horen
op mijn Spotlight Cam als ik
tegen ze spreek via de app?
Als u een iPhone of iPad gebruikt, controleer 'toegang tot
de microfoon' op uw toestel.
Selecteer Instellingen (Settings), zoek Ring en selecteer
dit. Zorg er tenslotte voor dat de schakelaar naast
Microfoon (Microphone) geactiveerd is.
Als u een Android-toestel gebruikt, ga dan naar
Instellingen (Settings) > Applicaties/Apps (Application/
Apps) > Applicatiebeheer (Application Manager) >
Ring > Toestemmingen (Permissions). Zorg dat alles
ingeschakeld is.
Waarom is de kwaliteit van
mijn video en/of audio
niet goed?
Allereerst moet u de oorzaak bepalen. Verwijder uw
Spotlight Cam, breng het apparaat naar binnen en plaats
het in de buurt van uw router. Open de Ring-app en druk
op de Live View-knop, of activeer een beweging om live
videobeelden te zien.
Als de kwaliteit van de video bij uw router goed is, dan
moet u het Wi-Fi-signaal versterken.
Wij raden een Ring-Deurbel Pro (Ring Chime Pro) aan
om het signaal van uw Spotlight Cam te versterken.
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50


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