Manual Rika Step (page 8 of 20) (English)

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Operating manual

STEP

TABLE OF CONTENTS

1. PREFACE 3

Explanations to symbols �� 3

Spare part overview exploded diagram ��4

Spare part overview article numbers ��6

Dimensions ��7

Amount of Fuel ��7

Technical data ��7

Packaging �� 7

2. IMPORTANT INFORMATION 8

General warning and safety information �� 8

First heating �� 8

Safety distances �� 8

Prior to set up ��9

3. BRIEF INFORMATION ON COMBUSTIBLE - LOGS 10

Suitable fuels and fuel amounts ��10

Wood types �� 10

Output controlling �� 10

Clean combustion �� 10

4. INSTALLING THE STOVE 11

General information ��11

Connection to the chimney ��11

Connecting to a steel chimney ��11

Combustion air ��11

Feeding in external combustion air ��11

5. OPTION REAR CONNECTION 12

Converting to rear ﬂue pipe connection ��12

6. VARIATION ROTATION 13

7. MANUAL OPERATION 14

RIKA ﬁrelighter ��14

Combustion air regulation �� 14

Correct heating up ��15

Reﬁlling ��15

8. CLEANING AND MAINTENANCE 16

Basic information �� 16

Cleaning the combustion chamber �� 16

Empty the ash drawer �� 16

Cleaning the door glass �� 16

Cleaning painted surfaces �� 16

Cleaning the convection air openings �� 16

Cleaning the ﬂue pipes �� 16

Checking door seal �� 16

9. PROBLEMS - POSSIBLE SOLUTIONS 17

Problem 1 ��17

Problem 2 �� 17

Problem 3 ��17

10. WARRANTY 19

Disposal of Stoves at the End of their Service Life �� 19

1. PREFACE

Explanations to symbols

...Important

note

#25

...Hexalobular #25 ...Hacksaw

...Useful

tip

...Manually

Spare part overview exploded diagram

Spare part overview article numbers

Note: Please consider the powdercoated parts can differ slightly in colour and colour effects though they are elaborated in high quality�

Nr. Art.Nr. Description

1 Z37339 Retaining plate

2 Z37215 Locking bolt

3 N111965 Washer M05

4 N100751 Flat allen screw

5 N109975 Hexagon socket screw

6 N108427 Headless screw

7 B18479 Door opener assy

8 Z14937 Handle sleeve

9 L03440 Spacer washer

10 B18287 Decorative door

11 N100475 Flat packing white 8x2

12 Z36870 Front door glass

13 N103693 Flat seal black 8x2

14 Z36864 Combustion chamber door

B18372 Combustion chamber door assy

15 N103964 Hexagonal screw

16 L02811 Hinge plate top

17 B15825 Hinge BA1

18 N111780 Hexagonal nut

19 L03506 Hinge plate

20 N100485 Round sealing strip black D12

21 N112175 Washer

22 LB00646 Spring tensioner

23 N111999 Tension spring (door)

24 L02813 Door stop

25 B15825 Hinge BA1

26 N112245 Hexagonal screw

27 Z26257 Spacer

28 N112160 Self-tapping screw

29 Z14922 Spacer

30 N112009 Flat washer

31 L02812 Hinge plate below

32 N112305 Self-tapping screw

33 L02793 Ash drawer

34 Z36397 Cover panel

35 Z36085 Firebrick lining front left, right

36 Z36084 Firebrick lining rear left, right

37 Z33588 Deﬂector plate bottom

38 Z36094 Deﬂector plate top

39 N111631 Round sealing cord grey D06

40 Z35174 Sealing plate

41 Z17799 Flue pipe attachment D130 black

42 N112082 Self-tapping screw

43 Z37229 Deﬂector

44 Z35057 Blind cover black

45 Z37249 Firebrick lining front right

46 Z36083 Firebrick lining rear

47 Z35812 Bottom plate

48 Z35813 Grate

49 N108830 Fillister head screw

50 Z32940 Wood retainer black

51 B17909 Rotary disc assy

52 B15959 Flue pipe attachments assy rotatable

53 E15697 Cover lid AH

54 B18491 Side casing panel, left

55 Z36399 Side casing retaining plate left

56 N111948 Hexagon socket screw

57 B18376 Convection cover

58 B18288 Rear wall

Nr. Art.Nr. Description

59 Z36398 Side casing retaining plate right

60 B18492 Side casing panel, right

61 N112127 Locking bolt

62 Z36001 Snap spring

63 N108485 Allen screw

64 Z37354 Cover

65 N112020 Grommet

66 N111443 Blind rivet nut

67 N112027 Magnet

68 B18289 Cover panel, bottom

70 N108313 Self-tapping screw

71 N112009 Flat washer

72 L03439 Bearing retainer

73 Z37350 Facing retainer

74 B18318 Airbox assy

75 Z37349 Spacer plate 5 mm

76 N103988 Hexagonal nut M06

77 Z37230 Spacer plate 10 mm

78 Z37220 Intermediate shaft

79 N112195 Friction bearing

80 N111783 Grub screw

81 Z37304 Regulator handle

Dimensions

FB-S

FB-T

RO-T1

RO-H

RO-T2

RO-T3

F-S

F-H

R-H

RO-S=R-S

R-

F-

Dimensions

Height [mm] 

Height with rotary disc [mm] 

Width [mm] 

Corpus depth [mm] 

Weight

Weight with steel casing [kg] ~145

Weight complete with rotary disc [kg] ~155

Flue pipe connection

R - Ø Flue pipe outlet [mm] 

RO - H connection height [cm] 

RO - H connection height with rotary disk [cm] 

RO - T1 original angle pipe total depth [cm] 

RO - T2 original angle pipe distance to

rear wall

[cm] 

RO - T3 Depth from rear wall to middle of

flue pipe

[cm] 

RO - S original angle pipe side distance [cm] 

R - H rear connection height [cm] *

R - S rear connection side distance [cm] *

Fresh air connection*

F - Ø Diameter [mm] 125*

F - H Connection height [cm] 20*

F - S Side distance [cm] 26*

FB - S Floor connection side distance [cm] 26*

FB - T Floor connection depth [cm] 26*

*not available with the rotary disc

Amount of Fuel

Nominal load Part load

Amount of fuel 8 kW

~, kg** ~, kg**

Amount of fuel 6 kW ~, kg** -

**Practical values may vary depending on wood quality�

Technical data

Technical data 8 kW 6 kW

Nominal heat output [kW]  

Partial heat output [kW]  -

Room heating capacity

(depending on house insulation)

[m]  -   - 

Fuel consumption [kg/h] up to , up to ,

Efﬁciency [%] , ,

[%] , ,

CO-emission on 13% O

[mg/m



]  ,

Dust emission [mg/m



]  

Exhaust [g/s] , 

Exhaust temperature [°C] , 

Chimney draft requirement [Pa]  

The owner of small ﬁring systems or the person authorised for the

small ﬁring system is to keep the technical documentation and is to

submit it to the authorities or the chimney sweep on request�

Note

Please observe the national and European standards as well as

local regulations concerning the installation and operation of

ﬁring installations!

Packaging

Your ﬁrst impression is important to us!

The packaging of your new stove provides excellent protection

against damage� However damage to the stove and accessories

may still occur during transport�

Note

Therefore please check your stove on receipt for damage and

completeness! Report any deﬁciencies to your dealer immediately!

Pay particular attention during unpacking that the stone panels

remain intact� Scratches to the material can easily occur� Stone

panels are excluded from the warrant�

The packaging of your new stove is environmentally neutral to a

great extent�

Tip

The wood used in the packaging has not been surface treated�

The cardboard and ﬁlm (PE) can be disposed of via the municipal

waste collection for recycling�

2. IMPORTANT INFORMATION

General warning and safety information

Observance of the introductory general warning information is

imperative�

Q Read the entire manual thoroughly before installing and putting

the stove into service� Observe the national provisions and laws

as well as the regulations and rules applicable locally�

Q RIKA stoves should only be installed in rooms with normal humidity

(dry areas according to VDE 0100 Part 200)� The furnaces are not

splash water protected and may not be installed in wet areas�

Q Only approved transport equipment with sufﬁcient load carrying

capacity may be used with your heating appliance�

Q Your heating appliance is not suitable for use as a ladder or

stationary scaffolding�

Q The burning of fuel releases heat energy that lead to extensive

heating of the stove surfaces, doors, door and operating handles,

glass, ﬂue pipes and possibly the front wall� Refrain from touching

these parts without appropriate protective clothing or equipment

e�g� heat-resistant gloves or means of operation (operating

handle)�

Q Make your children aware of this particular danger and keep

them away from the stove during heating�

Q Only burn approved heating materials�

Q The combustion or introduction of highly ﬂammable or explosive

materials such as empty spray cans etc� in the combustion

chamber and storing them near the stove is strictly prohibited

due to the danger of explosion�

Q No light or inﬂammable clothing is to be worn when post-heating�

Q Use the heat-resistant gloves supplied to open the doors of your

stove�

Q Only use suitable tools from our range of accessories when

handling embers and make sure that no embers fall out of the

combustion chamber onto inﬂammable material�

Q Push the embers together to form a ﬁrebed when you add new

fuel (logs)�

Q Placing non-heat resistant objects on the stove or near it is

prohibited�

Q Do not place clothing on the stove to dry�

Q Laundry racks etc� must be placed at a sufﬁcient distance to the

stove – ACUTE DANGER OF FIRE!

Q When your stove is burning, the use of highly inﬂammable and

explosive materials in the same or adjacent rooms is prohibited�

Note

Waste and liquids may not be burnt in the stove!

Note

To prevent your stove from overheating of the internal components,

do never cover the convection ﬁns!

Note

Your stove will expand and contract during the heating and cooling

phase� This can sometimes lead to slight bending or cracking

noises� This is normal and is no reason for a complaint�

First heating

The stove body, just as various steel parts, cast iron parts and the

ﬂue pipes are painted with a heat resistant paint� During the ﬁrst

heating the paint dries out completely� This may cause a slight smell�

Touching or cleaning the painted surfaces during the curing should

be avoided� The hardening of the paint is ﬁnished after the ﬁrst

heating with high power�

Safety distances

Note

1� To non-combustible objects

a > 40 cm, b > 10 cm

2� To combustible objects and reinforced concrete load-bearing

walls

a > 80 cm, b > 15 cm

Tip

Please observe a minimum distance of 20 cm behind and sideways

the stove for maintenance�

Prior to set up

Floor bearing capacity

Ensure that the substructure is capable of bearing the weight of the

stove prior to set-up�

Note

No modiﬁcations may be made to the ﬁring installation� This also

leads to loss of warranty and guarantee�

Floor protection

A glass, sheet steel or ceramic plate is required, if the ﬂoor is

combustible (wood, carpet, etc�)�

Flue pipe connection

Q Flue pipes pose a particular source of hazard regarding gas leaks

and ﬁre� Get the advice of an authorised specialist company for

the layout and assembly�

Q Please observe the corresponding installation guidelines for walls

panelled with wood when connecting your ﬂue pipes to the stove�

Q Observe the formation of ﬂue gas (atmospheric inversion) and

draughts when the weather is unfavourable�

Q Infeed of too little combustion air can lead to smoke in the rooms

or to ﬂue gas leaks� Hazardous deposits in the stove and chimney

may also occur�

Q If ﬂue gas escapes, let the ﬁre burn out and check whether all the

air inlet openings are free and the ﬂue gas pipes and the stove

pipe are clean� If in doubt notify the master chimney sweep since

draught malfunctions may be connected to your chimney�

Stoves type 1 (BA 1):

Q Suitable for multiple occupancy� (Note the different country

regulations�)

Q These may only be operated with the combustion chamber door

closed�

Q The combustion chamber door may only be opened to add fuel

and must then be closed again otherwise other ﬁring installations

connected to the chimney may be endangered�

Q The combustion chamber door is to be kept closed when the

stove is not in operation�

Q Fouling of the chimney i�e� deposits of highly inﬂammable

materials such as soot and tar and subsequently ﬁre in the

chimney may occur if wet fuel is used and operation is damped

too much�

Q If this occurs, close the fresh air support (slider,

regulator, ﬂaps - depending on model)! Disconnect

the mains plug at the stoves type Rikatronic�

Phone the ﬁre brigade and get yourself and other residents out

of harm’s way�

Note

on ROOM-AIR DEPENDENT and ROOM-AIR INDEPENDENT

OPERATION:

Your stove has been tested as a room-air independent stove

according to EN 13240 and can be installed as well room-air

dependent and independent�

When installed room-air dependent in combination with room-

air installations (e�g� controlled ventilation and venting systems

(extractors etc�) it must be ensured that the stove and the room

air system are monitored and safeguarded mutually (e�g� via a

differential pressure controller etc�)� The combustion air infeed of

approx� 20 m3/h must be ensured�

Please observe the respective local regulations and rules in

consultation with your master chimney sweep� For changes after

the printing of this manual, we can not assume any liability� We

reserve the right to change without notice�

3. BRIEF INFORMATION ON COMBUSTIBLE - LOGS

Suitable fuels and fuel amounts

Your stove is generally suitable for burning dry ﬁrewood� You can

also burn combustibles such as wood briquettes�

Note

A stove is not a waste incinerator� The warranty lapses if waste or

non-approved materials such as plastic, treated wood (chipboard),

coals or clothes are burnt! This leads to damage to the stove and

chimney and to environmental pollution!

Note

FUEL AMOUNTS

The stove is ﬁtted with a construction-speciﬁc ﬂat ﬁrebox� This

means only one layer of logs may be laid on the base embers�

Please observe that adding greater quantities of logs leads to

emission of high temperatures, higher than the stove is designed

for� This may cause damage to your stove� This is reﬂected in

particular on the glass of the combustion chamber door, which will

get a gray haze in case of overheating the stove, which can not be

removed�

Wood types

Different types of wood have different caloriﬁc values� Wood from

deciduous trees is particularly suitable� It burns with a constant

ﬂame and forms long-lasting embers� Coniferous wood has higher

levels of resin and burns off faster as do all softwoods and tends to

spray sparks�

Wood type

Caloriﬁc

value

kWh/m

Caloriﬁc

value

kWh/kg

Maple  ,

Birch  ,

Beech  ,

Oak  ,

Alder  ,

Ash  ,

Spruce  ,

Larch  ,

Poplar  ,

Robinia  ,

Fir  ,

Elm  ,

Willow  ,

Output controlling

The output of your stove is regulated manually or via the Rikatronic-

control� Please observe that the output of your stove also depends

on the chimney draught and the amount of fuel added�

Clean combustion

1. The ﬁrewood must be dry and untreated.

The should-be value is between 14 % and 18 % relative wood moisture�

Wood has to be stored dry and ventilated for 2–3 years�

2. Correct ﬁrewood amount and size:

Q Too much ﬁrewood leads to overheating� This can damage your

stove and increases the exhaust emission values�

Q If you take too little ﬁrewood or if the logs you place are too large

the stove will not reach the optimum operating temperature� The

ﬂue gas values also increase in this case�

Q For right quantity of ﬁrewood see AMOUNT OF FUEL.

|11

4. INSTALLING THE STOVE

General information

Note

Assembly may only be performed by authorised specialist

companies�

Note

Please observe the regional safety and building regulations� Please

contact your master chimney sweep in this context�

Note

Only use heat-resistant sealing materials as well as corresponding

sealing strips, heat-resistant silicon and rock wool�

Note

Also take care that the ﬂue does not project into the free cross-

section of the chimney�

Note

In case of room-air independent operation the stove pipe

connections must be tightly sealed permanently� Use a heat-proof

silicon to position the stove pipe on the conical supports of the ﬂue

tube nozzles and for insertion in the chimney ﬂue lining�

Note

The stove should not be pushed on unprotected ﬂoors�

Tip

Strong corrugated cardboard, cardboard or e�g� old carpet is useful

to assist assembly and as a base� The stove can also be pushed on

this cardboard or carpet�

We recommend original ﬂue pipes from RIKA for proper connection�

Connection to the chimney

Q The device must be connected to a ﬂue that is approved for solid

fuels and is insensitive to moisture� The moisture insensitivity may

vary if the ﬂue calculation results in a dry operation� The chimney

must have a diameter of min� 100 mm for pellet stoves and

130 mm -150 mm for log wood stoves depending on the diameter

of the ﬂue pipes�

Q Avoid long ﬂue pipes to the chimney� The horizontal length of the

ﬂue pipe should not exceed 1�5 metres�

Q Avoid to many bends of the ﬂue gas pipes� There should not be

more than 3 bends in the exhaust pipe�

Q Please use a connection with a cleaning opening�

Q Connections must be made of metal and must meet the

requirements of the standard (install the connections airtight)�

Q Before installing a chimney calculation must be made� The

evidence must be performed for single occupancy to EN13384-1

and EN13384-2 for multiple occupancy�

Q The maximum draft of the chimney should not exceed 15 Pa�

Q The derivation of the ﬂue gases must be guaranteed even during

a temporary power outage�

Note

If connecting to multiple connection chimneys and depending on

country regulations, additional safety equipment is required� Your

local chimney sweep will advise you in this case�

Note

Be sure to prevent condensed water from entering via the ﬂue

connection� You may need to have a condensate ring installed -

ask your chimney sweeping expert for more information� Damages

caused by condensate are excluded from manufacturer’s warranty�

Connecting to a steel chimney

The connection must be calculated and shown with EN13384-1

and EN13384-2�

Use only insulated (double) stainless steel tubes (ﬂexible aluminum

or steel tubes are not permitted)�

An inspection door for regular inspection and cleaning must be

present�

The ﬂue pipe connection to the chimney has to be air-tight�

Combustion air

Every combustion process requires oxygen from the surrounding air�

This so-called combustion air is removed from the living are in the

case of individual stoves without external air connections�

This air removed must be replaced in the living space� Very tightly

sealed windows and doors in modern ﬂats may mean that too little

air replaces that used� The situation also becomes problematical due

to additional venting in ﬂats (e�g� in the kitchen or WC)� If you cannot

feed in external combustion air, then air the room several times a

day to prevent negativce pressure in the room or poor combustion�

Feeding in external combustion air

only for devices which are able to run in room-air independent

operation�

Q Combustion air must be fed to the stove from outside via a sealed

pipe for operation independent of the room air� According to

EnEV, it must be possible to shut off the combustion air pipe� The

open/closed setting must be clearly recognisable�

Q Connect at the air intake either a pipe Ø 125 mm for log wood and

combi stoves, or Ø 50 mm or Ø 60 mm for pellet stoves� Fix it with

a hose clamp (not included!)� At pellet stoves with longer intake

pipes than 1 m the diameter should be increased to 100 mm� (see

RIKA range)�

Q To ensure sufﬁcient air intake, the intake pipe should not exceed

max� 4 metres and have max� 3 bends�

Q If the line leads outside it must have a windbreak�

Q In extreme cold pay attention to icing on the air intake opening

(check)�

Q It is also possible to suction in combustion air directly from

another sufﬁciently vented room (e�g� cellar)�

Q The combustion air pipe must be tightly connected (adhesive or

cement) permanently to the air nozzles of the stove�

Q If you do not use the stove for a long time, please close the

combustion air intake to prevent the stove from moisture�

Note

Please note that problems may arise due to updrafts in the case

of combustion air supply from an integrated chimney ventilation

shaft� If the combustion air ﬂowing downwards is heated it may

rise and thus counter the chimney with a resistance which in turn

reduces the negative pressure in the combustion chamber� The

chimney manufacturer is to guarantee that the resistance for the

combustion air is a maximum 2 Pa even in the least favourable

operating state of the chimney�

If one or more of these conditions does NOT apply, the result is poor

combustion in the stove and negative pressure in the installation

room�

5. OPTION REAR CONNECTION

Note

Only work on the unit when the mains plug has been disconnected

and the stove has cooled down completely�

Note

During any conversion work, take particular care of your ﬁngers

and any panels and stove attachments� Select soft bases to

prevent scratches to your living space furniture and stove panels�

Converting to rear flue pipe connection

(to be ordered separately)

Remove the convection ﬁns�

Lift the reart wall and cut it out along the perforation�

�

Replace the ﬂue outlet from the top and the rear cover against each

other�

Note

Make sure that everything is air tight!

Replace the rear wall and the convection cover� At the end put the

cover lid (to be ordered separately) onto the convection cover�

#25

|13

6. VARIATION ROTATION

Lift the locking bolt at the rear side from its initial position using the

handle�

Swivel the stove� For better handling, put the handle aside for a

moment�

If you have roughly reached the desired end position, place the

handle back in the centre again� Now turn until the locking bolt

engages into the bottom plate� Positioning is possible in 30 degree

intervals�

Note

Be sure that the stove is secured properly!

7. MANUAL OPERATION

Each combustion process needs oxygen� Before ignition the

combustion chamber must be regularly cleaned from ash to ensure

an adequate supply of air�

The right ﬁll amount for heating up is 2 - 3 logs of the quantity given

in AMOUNT OF FUEL�

Correct heating up primarily according to instructions counteracts

excessive smoke during heating up�

RIKA firelighter

Always ignite the RIKA ﬁrelighter on the red tip� One block consists

out of 8 ribs which can be divided to the desired size� The amount

of RIKA ﬁrelighters also depends on the size and humidity of your

ﬁrewood� Ideally, one rib is enough to light up the ﬁre�

Tip

You can order the RIKA ﬁrelighter with the number E15834 at your

RIKA dealer�

Combustion air regulation

The performance of your stove also depends on the chimney

draught; therefore the control knob for combustion air regulation

must be used according to your own experience�

Heating up position

Middel position

Ideal position

The heating-up position may only be used for heating up or reﬁlling�

If the stove is not in use, warm air can release through the chimney�

The zero setting of the control knob can prevent this�

Zero setting

|15

Correct heating up

1� Pull the control knob completely to “heating-up position”� Open the

combustion chamber door and sweep the ashes into the ashtray�

Place left and right two small pieces of chipboard lengthways in the

bottom of the combustion chamber�

Place two logs crossways on top of this chipboard�

2� Now place further pieces of chipboard in crosswise layers on top

of the logs and place 2-4 ribs of the RIKA-ﬁrelighter on top of the

chipboard� Some uncoated paper can be placed underneath the

chipboard in case there is no ﬁrelighter available�

3� Now light the ﬁrelighter (or the uncoated paper) and close the

combustion chamber door�

Set the control knob for combustion air regulation to middle position

some minutes later� If the logs are well lit the control knob can be set

to ideal position another few minutes later (depending on draught

and fuel quality / amount)�

Refilling

After the ﬁrst burn-off, add one or two logs (see AMOUNT OF FUEL)

to the blaze� Set the control knob to heating-up position again until

the wood is well lit�

Note

Sometimes a lot of smoke develops when wood is placed on a

low ﬁrebed or when there is too less fresh air for combustion� An

explosive gas/air mixture may arise and cause an eventual heavy

deﬂagration� For safety reasons it is recommended to leave the

combustion chamber door closed and press the control knob at

the rear wall down completely into “heating-up position”� If the

log wood is not igniting, start a new heating-up procedure after it

stopped smoking�

Please proceed in the same way for every further addition of wood�

Note

Stove LOOK: Pay especially attention with the wooden bench on

falling out embers during reloading! Fire hazard!

8. CLEANING AND MAINTENANCE

Basic information

Note

When you vacuum clean around the stove ensure that you do not

vacuum into the combustion air intake during heating operation�

You could vacuum out embers – FIRE RISK!

Note

Your stove must be cooled before any maintenance work is

performed�

Tip

Your RIKA dealer will gladly advise you about their service and

maintenance offers�

The frequency with which the stove requires cleaning and the

maintenance intervals depend on the fuel you use� High moisture

content, ash, dust and chips may more than double the maintenance

required� Only use wood that has been stored properly and is dry

and untreated�

Tip

Wood as fertiliser - the mineral content of the wood remains in the

combustion chamber as ash as a residue of the combustion� This is

an excellent fertiliser for all plants in the garden; it is a completely

natural product� The ash should be stored ﬁrst and slaked with

water�

Note

Ash may contain embers – only place ash in sheet steel containers!

Cleaning the combustion chamber

The combustion chamber must be regularly cleaned from ash to

ensure an adequate supply of air� If you swing the grate open, you

can sweep the ashes with a broom in the ash tray� You can also use

an ash vacuum cleaner�

Note

Only when the stove is cold! You could vacuum out embers – FIRE

RISK!

Empty the ash drawer

Empty the ash drawer regularly� The ash drawer is simply pulled

forward with the combustion chamber door open�

Cleaning the door glass

The glass can be cleaned best with a moist cloth� Stubborn dirt can

be removed with a special cleaner (free from corrosive acids and

solvents - otherwise there is a risk of damage to the glass surface)

available from your stove dealer� Usual cleaners containing acid or

solvents can be too harsh and damage the glass�

Note

Never use abrasive or aggressive cleaning agents to clean the

wooden door handle, these will damage the wood�

Cleaning painted surfaces

Wipe the painted surfaces with a damp cloth, do not scrub� Do not

use solvent-containing cleaners�

Cleaning the convection air openings

Vacuum clean any dust deposits from the convection air openings

at regular intervals�

The stove should be cleaned thoroughly prior to the start of the

heating season to prevent excess odour�

Cleaning the flue pipes

annually!

Remove the ﬂue pipes� Inspect and clean the chimney connection�

Brush off any soot and dust deposits in the ﬁre and in the ﬂue pipes

and vacuum�

Install the removed parts in reverse order�

Note

Accumulated ﬂy ash in the ﬂue gas channels may impair the

performance of the stove and pose a safety risk�

Checking door seal

annually!

The condition of the seals at doors and glass should be checked at

least once a year� Repair or replace seals depending on condition�

Note

Only intact seals ensure your stove works perfectly!

|17

9. PROBLEMS - POSSIBLE SOLUTIONS

Problem 1

Fire burns with weak, orange ﬂame, window is sooted up�

Cause(s)

Q Poor chimney draught

Q Damp wood

Q Incorrect heating up

Q Stove is sooted over inside

Possible solutions

Q Check whether ﬂue gas pipes are blocked with ash

(see CLEANING AND MAINTENANCE)�

Q Use dry wood and correct fuel amounts

(see BRIEF INFORMATION ON COMBUSTIBLE - LOGS)

Q Check whether the suction nozzles and air inlet pipe or ﬂue tube

are blocked�

Q Check door and cleaning cover seals for leaks

(see CLEANING AND MAINTENANCE)

Q Have service performed by authorised specialist company�

Q Every glass plate must be cleaned from time to time (depending

on use) with glass cleaner�

Problem 2

Stove smells strongly and / or fumes are emitted�

Cause(s)

Q Burning-in phase (taking into service)

Q Stove has accumulated dust and/or dirt

Possible solution(s)

Q Wait to end of burning-in phase and vent sufﬁciently

Q Suction off any dust deposits from the convection air openings at

regular intervals

Problem 3

Flue gas discharge when wood is added and during heating phase�

Cause(s)

Q Combustion chamber door opened too fast

Q Too much ash in combustion chamber

Q Adding logs to snappy

Q Chimney draught too low

Q Flue pipe connection leaks

Q Logs combustion still running (visible ﬂame)

Possible solution(s)

Q open the combustion chamber door moderate

Q regular cleaning of combustion chamber (vacuum)

Q Adding logs carefully

Q Check chimney

Q Check connections and if necessary re-seal

Q Add logs after ﬂame is gone

Q Check seals and replace (ﬁre door, ��)

|19

10. WARRANTY

These warranty conditions are only valid for the following countries: Austria, Germany and Switzerland� Separate conditions imposed by the

importer apply for all other countries� In case of doubt as well as missing or incorrect translations, the German version is the only valid one�

For the purpose of timely damage limitation the claimant is required to ﬁle the warranty claim with the RIKA dealer in writing, submitting the

invoice and stating the purchase date, model name, serial number and reason for complaint�

Warranty

5 years on the welded stove body� This exclusively applies to defects in materials and workmanship as well as free replacement� Labour and

travel times are not included in the manufacturer’s warranty�

Only original parts supplied by the manufacturer should be used� Loss of warranty on non-observance!

The precondition for the warranty is that the stove has been installed and commissioned properly according to the User and installation

manuals valid at the time of purchase� Connection must be performed by a specialist for such stoves�

Any costs incurred by the manufacturer due to unjustiﬁed warranty claims are to be charged to the claimant�

Wear parts and parts affected by ﬁre are excluded, such as glass, coating, surface coatings (e.g. handles, panels), seals, ﬁre trough, grates,

draught plates, deﬂector plates, combustion chamber liners (e.g. ﬁreclay), ceramics, natural stone, thermo stone, ignition elements,

sensors, combustion chamber sensors and temperature controller.

Also excluded from this warranty are all damages arising from non-observance of the manufacturer’s operating instructions of the unit,

or damage caused by overheating, use of nonapproved fuels, unauthorised tampering with the appliance or the ﬂue gas pipe, electrical

excess voltage, an incorrect, insufﬁcient or excessive ﬂue draught, condensation, non-performance or deﬁcient maintenance and cleaning,

nonobservance of the relevant and applicable building regulations, incorrect operation by the user or third parties, as well as any transport

and handling damage�

This manufacturer‘s warranty does not affect the statutory warranty provisions.

03�04�2018

Disposal of Stoves at the End of their Service Life

applies to stoves built in 2006 or later

RIKA assumes responsibility by participating in the take-back system in accordance with the WEEE Directive�

Delete your personal data: SETUP / RESET / FACTORY SETTINGS!

Manufacturers and dealers are obliged to take back the devices� Please observe the national regulations to that end�

Old devices can easily be returned to the municipal waste collectors for recycling purposes�

The device may not be disposed of in the normal household waste�

In case of doubt as well as missing or incorrect translations, the

German version is the only valid one. Subject to technical and visual

changes as well as layout and printing errors..

Z37360_Step_EN | 4�02�2020

RIKA Innovative Ofentechnik GmbH

Müllerviertel 20

4563 Micheldorf / AUSTRIA

Tel.: +43 (0)7582/686 - 41, Fax: -43

verkauf@rika.at www.rika.at

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