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8. PROBLEMS - POSSIBLE SOLUTIONS
Problem 1
Fire burns with weak, orange flame, window is sooted up.
Cause(s)
QPoor chimney draught
QDamp wood
QIncorrect heating up
QStove is sooted over inside
Possible solutions
QCheck whether flue gas pipes are blocked with ash
(see CLEANING AND MAINTENANCE).
QUse dry wood and correct fuel amounts
(see BRIEF INFORMATION ON COMBUSTIBLE - LOGS)
QCheck whether the suction nozzles and air inlet pipe or flue tube are blocked.
QCheck door and cleaning cover seals for leaks
(see CLEANING AND MAINTENANCE)
QHave service performed by authorised specialist company.
QEvery glass plate must be cleaned from time to time (depending on use)
with glass cleaner.
Problem 2
Stove smells strongly and / or fumes are emitted.
Cause(s)
QBurning-in phase (taking into service)
QStove has accumulated dust and/or dirt
Possible solution(s)
QWait to end of burning-in phase and vent sufficiently
QSuction off any dust deposits from the convection air openings at regular
intervals
Problem 3
Flue gas discharge when wood is added and during heating phase.
Cause(s)
QCombustion chamber door opened too fast
QToo much ash in combustion chamber
QAdding logs to snappy
QChimney draught too low
QFlue pipe connection leaks
QLogs combustion still running (visible flame)
Possible solution(s)
Qopen the combustion chamber door moderate
Qregular cleaning of combustion chamber (vacuum)
QAdding logs carefully
QCheck chimney
QCheck connections and if necessary re-seal
QAdd logs after flame is gone
QCheck seals and replace (fire door, ..)
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