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Rika Domo Manual

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Operating manual
DOMO
DOMO RAO
2
TABLE OF CONTENTS
1. PREFACE 3
Explanations to symbols .................................................................................................................................................................................................. 3
Spare part overview exploded diagram for DOMO and DOMO RAO MultiAir ................................................................4
DOMO rearwall and options ..........................................................................................................................................................................................7
DOMO RAO MULTIAIR ..........................................................................................................................................................................................................7
Spare part overview article numbers of DOMO and DOMO RAO MultiAir ......................................................................... 8
Dimensions of DOMO ........................................................................................................................................................................................................ 10
Amount of fuel .........................................................................................................................................................................................................................10
Technical data for DOMO .............................................................................................................................................................................................10
Packaging ....................................................................................................................................................................................................................................10
Electrical connection .........................................................................................................................................................................................................10
Dimensions of DOMO RAO MultiAir .......................................................................................................................................................................11
Amount of fuel ...........................................................................................................................................................................................................................11
Technical data for DOMO RAO MultiAir .............................................................................................................................................................11
Packaging ...................................................................................................................................................................................................................................... 11
Electrical connection ...........................................................................................................................................................................................................11
2. IMPORTANT INFORMATION 12
General warning and safety information ........................................................................................................................................................12
First heating ................................................................................................................................................................................................................................ 12
Safety distances .....................................................................................................................................................................................................................12
Prior to set up ........................................................................................................................................................................................................................... 13
The correct chimney connection ........................................................................................................................................................................... 13
Convection air conduction .......................................................................................................................................................................................... 13
3. BRIEF INFORMATION ON FUEL  PELLETS 14
What are pellets? ...................................................................................................................................................................................................................14
Wood pellet specification according to ENplus – A1 ............................................................................................................................14
Pellet container refilling during operation ..................................................................................................................................................... 14
Pellet storage ............................................................................................................................................................................................................................14
4. TECHNOLOGY AND SAFETY FUNCTIONS 15
Operating comfort ................................................................................................................................................................................................................15
Top efficiency - lowest emissions ............................................................................................................................................................................15
Pressure monitoring ............................................................................................................................................................................................................15
Low-temperature shutdown ........................................................................................................................................................................................15
Electrical excess current protection ....................................................................................................................................................................15
Automatic cleaning cycle ...............................................................................................................................................................................................15
Component monitoring ...................................................................................................................................................................................................15
Auger motor monitoring ..................................................................................................................................................................................................15
Power failure (during heating) ...................................................................................................................................................................................15
Power failure (during the initial stage) ...............................................................................................................................................................15
5. INSTALLING THE STOVE 16
Connection to the chimney ......................................................................................................................................................................................... 16
Connecting to a steel chimney ................................................................................................................................................................................16
Combustion air ....................................................................................................................................................................................................................... 16
Feeding in external combustion air ..................................................................................................................................................................... 16
6. ASSEMBLYDISMANTLING STONE AND OPTIONS 17
Assembly/Dismantling options for DOMO ......................................................................................................................................................17
Converting to top connection rear R6 and top connection rear in the center R5 .....................................................17
Converting to side connection R3 + R4 and connection rear in the center R2 ............................................................ 18
Assembly/Dismantling stone ...................................................................................................................................................................................... 19
|3
2
EN
1. PREFACE
Explanations to symbols
...important
Note
#8
...Hex
#8, #13
#6
...Allen Key
#2,5; #6
... Hexalobular
T25
...useful
Tip
...Hacksaw ...manually
#25
7. COMFORT OPTIONS 20
Room sensor, Radio room sensor ..........................................................................................................................................................................20
Interface for various options .....................................................................................................................................................................................20
External room thermostat ...........................................................................................................................................................................................20
External connection cable bridge ........................................................................................................................................................................20
Option firenet ..........................................................................................................................................................................................................................20
RIKA VOICE ................................................................................................................................................................................................................................20
8. MAINTENANCE 21
Open the combustion chamber door .................................................................................................................................................................21
Empty the ash drawer .......................................................................................................................................................................................................21
Cleaning the door glass ................................................................................................................................................................................................... 21
Cleaning painted surfaces ............................................................................................................................................................................................21
Cleaning the fire trough ..................................................................................................................................................................................................21
Cleaning the flame temperature sensor ..........................................................................................................................................................21
9. CLEANING 22
Cleaning the convection air openings ..............................................................................................................................................................22
Combustion air - intake .................................................................................................................................................................................................. 22
Cleaning the pellet container .................................................................................................................................................................................... 22
Cleaning the flue gas channels ............................................................................................................................................................................... 22
Check seals ................................................................................................................................................................................................................................22
Bearings ........................................................................................................................................................................................................................................22
Cleaning flue gas paths ................................................................................................................................................................................................. 23
10. PROBLEMS  POSSIBLE SOLUTIONS 24
Problem 1 ...................................................................................................................................................................................................................................... 24
Problem 2 ..................................................................................................................................................................................................................................... 24
Problem 3 .................................................................................................................................................................................................................................... 24
11. INSTRUCTIONS FOR COMMISSIONING PROTOCOL 25
Operator instruction ..........................................................................................................................................................................................................25
12. GUARANTEE CONDITIONS 27
13. WARRANTY CONDITIONS 27
4
Spare part overview exploded diagram for DOMO and DOMO RAO MultiAir
6
9
7
8
3
4
10
4
11
2
5
2
1
12
13
14
17
16
15
21
22
23
24
19
16
18
79
78
80
82
81
85
86
60
63
64
61
62
57
59
54
56
55
53
49
48
52
50
51
74
75
73
76
70
69
71
77
66
68
67
84
65
46
72
47
83
87
45
58
31
31
39
40
41
39
40
41
29
29
30
30
25
27
36
34
26
42
43
44
31
31
37
38
42
43
44
33
33
32
28
28
35
28
28
176
177
175
169
168
168
166
167
171
170
169
172
178
|5
4
EN
98
98
109
108
107
111
110
112
116
117
121
121
123
91
104
101
101
100
100
105
106
114
113
96
95
95
115
97
99
102
103
120
118
93
94
88
89
90
92
92
122
124
119
89
90
93
94
6
147
146
145
148
149
129
128
158
156
157
155
154
152
150
150
128
128
151
150
128
153
144
142
143
139
141
140
140
137
136
131
130
135
134
126
127
133
132
138
163
162
159
160
161
164
165
|7
6
EN
201
121
208
206
209
207
204
205
202
203
DOMO RAO MULTIAIR
179
180
121
181
188
183
186
189
183
182
184
185
187
190
191
DOMO rearwall and options
8
Spare part overview article numbers of DOMO and DOMO RAO MultiAir
Note: Please consider the powdercoated parts can differ slightly in colour and colour effects though they are elaborated in high quality.
Nr. Art.Nr. Description
1 B17412 Decorative door assy
2 N108313 Self-tapping screw
3 Z35993 Door mounting plate
4 N110032 Hexagonal screw
5 Z35992 Hinge
6 B17967 Cover plate (up to serial number 1354983)
Z36172 Cover plate (from serial number 1354984)
7 Z37820 Electromagnet
8 N100489 Hexagon socket screw
9 B17521 Pressure spring
10 Z35995 Door mounting plate
11 Z35996 Hanger plate
12 L02651 Door stop plate
13 Z27866 Spacer
14 N108121 Self-tapping screw
15 N112111 Rubber buffer
16 N111975 Hexagonal nut
17 N112173 Spacer
18 N112110 Rubber buffer
19 N112174 Spacer
20 N111973 Hexagonal nut
21 N112149 Spacer
22 N112175 Washer
23 L02714 Magnet washer
24 N112176 Hexagonal countersunk screw
25 Z35464 Combustion chamber door black
26 N112551 Round sealing strip grey D11 (1m)
27 N103693 Flat seal black 8x2
28 B17524 Hinge black
29 L02645 Door stop base plate
30 N111950 Hexagonal screw M05x10
31 N111780 Hexagonal nut
32 B17405 Hinge
33 B15825 Hinge BA1
34 L00475 Glass holder
35 N112178 Hexagon socket screw
36 Z35856 Front door glass
37 Z35465 Front door black assy
38 N112551 Round sealing strip grey D11 (1m)
39 B12322 Closure plate
40 N111965 Washer M05
41 N108485 Allen screw
42 B17407 Shutter
43 L02647 Closure plate
44 N100242 Allen screw
45 N112389 Washer
46 N112047 Hexagon socket screw M08x35
47 *4 B17416 Combustion chamber cover assy
48 Z35847 Firebrick lining rear
49 Z35846 Firebrick lining right
50 Z35849 Firebrick lining left
51 *3 Z36924 Firebrick lining, top
52 Z35848 Firebrick lining front
53 Z37323 Baffle plate right
Z37324 Baffle plate left
54 Z36576 Cast rear panel black
55 Z36602 Firebrick lining right
Nr. Art.Nr. Description
56 Z36601 Firebrick lining left
57 N100475 Flat packing white 8x2
58 Z37844 Pipe adapter
Z37830 Pipe adapter seal
Z37832 Intermediary
N111947 Self-tapping screw
59 Z35997 Blind cover
60 Z35463 Fire trough
61 N111631 Round sealing cord grey D06
62 N112058 Allen screw
63 Z35808 Grid
64 L02726 Small plate
65 N111835 Hexagonal screw
66 L01875 Driving plate dumping grate
67 N112470 Spring clip
68 Z35854 Intermediate shaft dumping grate
69 N112499 Setscrew with pin
70 Z35855 Drive shaft
71 N112125 Circlips
72 Z36167 Ceramic seal
73 Z35852 Bearing clamping plate
74 Z35851 Bearing plate
75 N102688 Sinter bearing ID16
76 N108485 Allen screw
77 N111947 Self-tapping screw
78 Z35999 Cleaning cover
79 Z36567 Sealing
80 N108306 Wing nut
81 Z36000 Cleaning cover
82 Z36566 Sealing
83 N112391 Wing screw
84 L02658 Ash drawer
85 Z35632 Cleaning opening
86 N103066 Round sealing strip black D06
87 N112418 Wing screw
88 B17390 Stone retainer assy
89 N111843 Washer M08
90 N100150 Hexagonal nut
91 Z35655 Soapstone, top
Z35648 Stone top, white
Z35878 Sandstone top
92 N112179 Grub screw
93 L02239 Cover plate
94 N111683 Self-locking nut
95 N112127 Locking bolt
96 Z35974 Convection cover AH
97 Z36038 Convection cover RAO
98 Z36001 Snap spring
99 N111803 Grub screw
100 N111859 Allen screw
101 Z34696 Spacer
102 Z35865 Hinge for container cover
103 Z36174 Stop rail
104 Z35975 Container lid black
105 L01446 Lock washer
106 N110461 Double ball catch
107 N111459 Allen screw
|9
8
EN
Nr. Art.Nr. Description
108 N110461 Double ball catch
109 L01502 Lock washer
110 N111733 Magnetic switch bottom part
111 L01445 Switch spacer
112 N111842 Hexagon socket M03x10
113 N111732 Magnetic switch top part
114 N112126 Seal
115 N112018 Key
116 Z35691 Spring plug
117 N112136 Self-tapping screw
118 L02718 Side casing panel, right
119 N112419 Wing screw
120 L02715 Side casing panel, left
121 N111730 Grommet
122 N112490 Levelling screw black
123 Z35656 Side casing soapstone right
Z35647 Front stone white right
Z35877 Front sandstone right
124 B18146 Front steel black
B18147 Front glass
B18260 Front decor white
126 B16053 Sensor tube
127 B16114 Temperature sensor
128 N106175 Hexagonal nut
129 *1 B18172 Pressure Pipe
*2 B18126 Pressure Pipe
130 N111551 Silicon hose
N112316 T-Joint
131 N112102 Differential pressure switch
132 B16574 Touch-display plug-in
133 N112016 Power switch
134 N111989 USB cable
135 N111604 Fuse 2,5 A
136 B16030 Additional motherboard for motor, incl. cable
137 B16561 Mainboard USB11
138 Z35943 Cable channel
139 B16951 Induced draft fan housing
140 N111641 Self-tapping screw
141 N111581 Induced draft fan motor
142 N112030 Screw motor, stepless
143 N112499 Setscrew with pin
144 Z11915 Lock ring conveyer screw
145 Z35182 Friction bearing Di16
146 B12301 Auger
147 Z35183 Friction bearing Di10
148 L00797 Motor holder plate
149 Z18997 Rubber buffer
150 N111965 Washer M05
151 L02646 Actuating cam dumping grate
152 L02644 Retaining plate
153 N111825 Contact switch
154 N101570 Hexagonal screw
155 N111806 Hexagonal screw
156 L02643 Motor plate
157 N112014 Turning grid motor assy
158 B17166 Ceramic ignition
Nr. Art.Nr. Description
159 N112609 Silicon hose
160 N112509 Washer
161 N112378 Hexagon socket screw
162 L03484 Heat protection
163 Z36290 Seal for ignition
164 N108313 Self-tapping screw
165 N106989 Hexagonal screw
166 N112389 Washer
167 N112387 Wing nut
168 N112386 Swing bolt
169 N111696 Headless screw
170 N112388 Headless screw
171 Z36921 Cleaning opening
172 N112551 Round sealing strip grey D11 (1m)
173 N112390 Cylindrical pin
174 N105378 Hexagonal nut
175 B18133 Hinge
176 Z35462 Cover combustion chamber
177 N100476 Sealing cord black D10
178 B17848 Cover support
179 L02652 Rear wall black
180 L02653 Rear wall cover black
181 LB00629 Fan holder
182 L02721 Cover plate sensor
183 B17370 Induced draft fan housing
184 L02722 Cable duct
185 L02723 Cover cable duct
186 N112000 Fan motor
187 L02724 Motor protection cover
188 L02725 Cover plate
189 LB00630 Air guide blade
190 Z36002 Cable cover
191 E15634 Connecting bend assy
201 B18263 Rear wall RAO MA
202 L03373 Covering plate
203 L03374 Cable run
204 N112317 Flue pipe
205 L02724 Motor protection cover
206 L03372 Cover plate
207 N112000 Fan motor
208 L03371 Fan support plate
209 B17370 Induced draft fan housing
B17527 Convection fan assy
B17411 Wiring harness
Z35018 Cable for touch-screen 1,25 m
Z34841 Cable for additional motherboard
B18051
Combustion chamber kit up to serial number
1365490
B17961
Pressure monitoring kit up to serial number
1366535
E15899 Sealing kit
*1 position in the drop shaft
*2
position in the combustion chamber from
serial number 1366536
*3
up to serial number 1379139 articles Z35847 +
Z35848 must be supplied as well
*4
up to serial number 1379139 articles Z35847 +
Z35848 + Z36924 must be supplied as well
Note: Please consider the powdercoated parts can differ slightly in colour and colour effects though they are elaborated in high
quality.
10
Dimensions of DOMO
380
284 259
289
793
1120
433
276
58
363
517
224
301
806
100
50
100
Dimensions
Height [mm] 1120
Width [mm] 793
Corpus Depth [mm] 431
Weight
Weight without shell [kg] ~
Weight with steelshell [kg] ~
Weight with stones [kg] ~
Weight with decor side panels [kg] ~
Flue pipe connection
Flue Pipe Outlet [mm] 
Rear Connection Height [mm] 
Rear Connection - side Distance [mm] 
Top connection Height [mm] 
Top connection - Distance to rear wall [mm] 
Top connection - side Distance [mm] 
Fresh air connection
Diameter [mm] 
Connection Height [mm] 
Side Distance [mm] 
Convection air connection
Diameter [mm] /
Connection height [mm] /
Side distance [mm] /
Amount of fuel
Nominal load Part load
Amount of fuel ~, kg* ~, kg*
Burn time at full
pellet hopper
ca.  h* ca.  h*
*Practical values may vary depending on pellet quality.
Note
Pellet consumption depends on the size of the pellets. The larger
the pellet, the slower the feed and vice versa.
Technical data for DOMO
Technical data
Heating power range [kW] -
MultiAir-Output* [kW] 0,5-4,3
MultiAir-Air volume* [m
3
/h] 40-170
Room heating capacity (depending on
house insulation)
[m
] -
Fuel consumption [kg/h] till ,
Pellet container capacity** [l]/[~kg] /~
Electric supply [V]/[Hz] /
Average electrical input [W] ~
Fuse [A] , AT
Efficiency [%] ,
CO
2
[%] ,
CO-emission on 13% O
2
[mg/m
N
] 
Dust emission [mg/m
N
] 
Exhaust [g/s] ,
Exhaust temperature [°C] ,
Chimney draft requirement [Pa]
*with a two meter MultiAir line in combination with RIKA design
outlet, values may differ in practice.
**The capacity in kg may deviate due to different pellet bulk
densities.
The owner of small firing systems or the person authorised for the
small firing system is to keep the technical documentation and is to
submit it to the authorities or the chimney sweep on request.
Note
Please observe the national and European standards as well as
local regulations concerning the installation and operation of
firing installations!
Packaging
Your first impression is important to us!
The packaging of your new stove provides excellent protection
against damage. However damage to the stove and accessories
may still occur during transport.
Note
Therefore please check your stove on receipt for damage and
completeness! Report any deficiencies to your dealer immediately!
Pay particular attention during unpacking that the stone panels
remain intact. Scratches to the material can easily occur. Stone
panels are excluded from the warrant.
The packaging of your new stove is environmentally neutral to a
great extent.
Tip
The wood used in the packaging has not been surface treated and
may therefore be burnt in your woodburning stove (not in pellet
stoves!). The cardboard and film (PE) can be depolluted via the
municipal waste collection for recycling.
Electrical connection
The stove is supplied with an approx. 2 m long connecting cable
with a Euro-plug. This cable is to be connected to a 230 Volt / 50 Hz
socket. The average electrical power consumption is about 20 Watt
in heating operation and approx. 150 Watt during automatic ignition.
The connection cable must be laid in a way that there is no contact
to any sharp edges or hot surfaces of the stove.
|11
10
EN
Dimensions of DOMO RAO MultiAir
1120
793 432
54
380
284
276
81
800
1084
50
100
Dimensions
Height [mm] 1120
Width [mm] 793
Corpus Depth [mm] 431
Weight
Weight without shell [kg] ~
Weight with steelshell [kg] ~
Weight with stones [kg] ~
Weight with decor side panels [kg] ~
Flue pipe connection
Flue Pipe Outlet [mm] 
Rear Connection Height [mm] -
Rear Connection - side Distance [mm] -
Top connection Height [mm] 
Top connection - Distance to rear wall [mm] 
Top connection - side Distance [mm] 
Fresh air connection
Diameter [mm] 
Connection Height [mm] 
Side Distance [mm] 
Convection air connection
Diameter [mm] 
Connection height [mm] 
Side distance [mm] 
Amount of fuel
Nominal load Part load
Amount of fuel ~, kg* ~, kg*
Burn time at full
pellet hopper
ca.  h* ca.  h*
*Practical values may vary depending on pellet quality.
Note
Pellet consumption depends on the size of the pellets. The larger
the pellet, the slower the feed and vice versa.
Technical data for DOMO RAO MultiAir
Technical data
Heating power range [kW] -
MultiAir-Output* [kW] 0,5-1,9
MultiAir-Air volume* [m
3
/h] 40-80
Room heating capacity (depending on
house insulation)
[m
] -
Fuel consumption [kg/h] till ,
Pellet container capacity** [l]/[~kg] /~
Electric supply [V]/[Hz] /
Average electrical input [W] ~
Fuse [A] , AT
Efficiency [%] ,
CO
2
[%] ,
CO-emission on 13% O
2
[mg/m
N
] 
Dust emission [mg/m
N
] 
Exhaust [g/s] ,
Exhaust temperature [°C] ,
Chimney draft requirement [Pa]
*with a two meter MultiAir line in combination with RIKA design
outlet, values may differ in practice.
**The capacity in kg may deviate due to different pellet bulk
densities.
The owner of small firing systems or the person authorised for the
small firing system is to keep the technical documentation and is to
submit it to the authorities or the chimney sweep on request.
Note
Please observe the national and European standards as well as
local regulations concerning the installation and operation of
firing installations!
Packaging
Your first impression is important to us!
The packaging of your new stove provides excellent protection
against damage. However damage to the stove and accessories
may still occur during transport.
Note
Therefore please check your stove on receipt for damage and
completeness! Report any deficiencies to your dealer immediately!
Pay particular attention during unpacking that the stone panels
remain intact. Scratches to the material can easily occur. Stone
panels are excluded from the warrant.
The packaging of your new stove is environmentally neutral to a
great extent.
Tip
The wood used in the packaging has not been surface treated and
may therefore be burnt in your woodburning stove (not in pellet
stoves!). The cardboard and film (PE) can be depolluted via the
municipal waste collection for recycling.
Electrical connection
The stove is supplied with an approx. 2 m long connecting cable
with a Euro-plug. This cable is to be connected to a 230 Volt / 50 Hz
socket. The average electrical power consumption is about 20 Watt
in heating operation and approx. 150 Watt during automatic ignition.
The connection cable must be laid in a way that there is no contact
to any sharp edges or hot surfaces of the stove.
12
2. IMPORTANT INFORMATION
General warning and safety information
Observance of the introductory general warning information is
imperative.
Q Read the entire manual thoroughly before installing and putting
the stove into service. Observe the national provisions and laws
as well as the regulations and rules applicable locally.
Q RIKA stoves should only be installed in rooms with normal humidity
(dry areas according to VDE 0100 Part 200). The furnaces are not
splash water protected and may not be installed in wet areas.
Q Only approved transport equipment with sufficient load carrying
capacity may be used with your heating appliance.
Q Your heating appliance is not suitable for use as a ladder or
stationary scaffolding.
Q The burning of fuel releases heat energy that lead to extensive
heating of the stove surfaces, doors, door and operating handles,
glass, flue pipes and possibly the front wall. Refrain from touching
these parts without appropriate protective clothing or equipment
e.g. heat-resistant gloves or means of operation (operating
handle).
Q Make your children aware of this particular danger and keep
them away from the stove during heating.
Q Only burn approved heating materials.
Q The combustion or introduction of highly flammable or explosive
materials such as empty spray cans etc. in the combustion
chamber and storing them near the stove is strictly prohibited
due to the danger of explosion.
Q No light or inflammable clothing is to be worn when post-heating.
Q Use the heat-resistant gloves supplied to open the doors of your
stove.
Q Make sure that no embers fall out of the combustion chamber
onto inflammable material.
Q Placing non-heat resistant objects on the stove or near it is
prohibited.
Q Do not place clothing on the stove to dry.
Q Laundry racks etc. must be placed at a sufficient distance to the
stove – ACUTE DANGER OF FIRE!
Q When your stove is burning, the use of highly inflammable and
explosive materials in the same or adjacent rooms is prohibited.
Q If the stove is heated in continuous operation, the cleaning
intervals are shorter. Increased wear, especially of the thermally
stressed parts, is the result. Please therefore strictly follow the
requirements for cleaning and maintenance!
Note
Waste and liquids may not be burnt in the stove!
Note
To prevent your stove from overheating of the internal components,
do never cover the convection fins!
Note
CAUTION when filling the pellet container. The opening of the pellet
container is sufficiently dimensioned to ensure easy filling. Take
great care that no pellets drop to the convection fins and the hot
stove body. This can cause a lot of smoke.
Tip
Therefore we recommend refilling the pellet container at a cold
stove.
Note
Your stove will expand and contract during the heating and cooling
phase. This can sometimes lead to slight bending or cracking
noises. This is normal and is no reason for a complaint.
First heating
The stove body, just as various steel parts, cast iron parts and the
flue pipes are painted with a heat resistant paint. During the first
heating the paint dries out completely. This may cause a slight smell.
Touching or cleaning the painted surfaces during the curing should
be avoided. The hardening of the paint is finished after the first
heating with high power.
Safety distances
Note
1. To non-combustible objects
a > 40 cm, b > 10 cm
2. To combustible objects and reinforced concrete load-bearing
walls
a > 80 cm, b > 10 cm
Tip
Please observe a minimum distance of 20 cm behind and sideways
the stove for maintenance.
|13
12
EN
Prior to set up
Floor bearing capacity
Ensure that the substructure is capable of bearing the weight of the
stove prior to set-up.
Note
No modifications may be made to the firing installation. This also
leads to loss of warranty and guarantee.
Floor protection
A glass, sheet steel or ceramic plate is recommended, if the floor is
combustible (wood, carpet, etc.). Please observe the respective local
regulations and rules.
Flue pipe connection
Q Flue pipes pose a particular source of hazard regarding gas leaks
and fire. Get the advice of an authorised specialist company for
the layout and assembly.
Q Please observe the corresponding installation guidelines for walls
panelled with wood when connecting your flue pipes to the stove.
Q Observe the formation of flue gas (atmospheric inversion) and
draughts when the weather is unfavourable.
Q Infeed of too little combustion air can lead to smoke in the rooms
or to flue gas leaks. Hazardous deposits in the stove and chimney
may also occur.
Q If flue gas escapes, let the fire burn out and check whether all the
air inlet openings are free and the flue gas pipes and the stove
pipe are clean. If in doubt notify the master chimney sweep since
draught malfunctions may be connected to your chimney.
The correct chimney connection
There are several ways to connect your stove to the chimney, eg:
*1
*2
*3
*1
*2
*3
1) wind break, 2) chimney, 3) inspection opening
For the selection of the connection and to ensure a proper connection
between the stove and chimney, please read the guide „INSTALLING
THE STOVE“ or ask your local chimney sweep.
Stoves type 1 (BA 1):
Q Suitable for multiple occupancy. (Note the different country
regulations.)
Q These may only be operated with the combustion chamber door
closed.
Q The combustion chamber door is to be kept closed when the
stove is not in operation.
Q Fouling of the chimney i.e. deposits of highly inflammable materials
such as soot and tar and subsequently fire in the chimney may
occur if the chimney is miscalculated and dimensioned wrong.
Q If this occurs, disconnect the mains plug. Phone the fire brigade
and get yourself and other residents out of harm’s way.
Note
Your pellet stove has been tested as a room-air independent stove
according to EN14785. It can be operated room air dependent or
room air independent.
ROOM-AIR INDEPENDENT OPERATION:
The stove is certificated for type FC62x of the approval principles
for the inspection and evaluation of ambient air independent
fireplaces specified by the Deutsches Institut für Bautechnik (DIBT)
(German Institute for Building Technology). Thanks to an air-tight
configuration of the air supply line and flue pipes the stove may be
operated in air-tight rooms and in rooms with room-air installations
(e.g. controlled ventilation and venting systems, extractors etc.).
ROOM-AIR DEPENDENT OPERATION:
In combination with room-air installations (e.g. controlled
ventilation and venting systems (extractors etc.) it must
be ensured that the stove and the room air system are
monitored and safeguarded mutually (e.g. via a differential
pressure controller). The combustion air infeed of approx.
20 m
3
/h must be ensured.
Please observe the respective local regulations and rules in
consultation with your master chimney sweep. For changes after
the printing of this manual, we can not assume any liability. We
reserve the right to change without notice.
Convection air conduction
Only for stoves with MultiAir
The stove is delivered with a cover on the convection air outlet to
prevent direct heat to the wall.
Operation without this cover or without attached convection pipes is
not allowed. If you do though no warranty and no liability is accepted
for damage.
Q The amount of air and temperature is designed to heat one
additional room.
Q Note the regional specific fire safety regulations and clarify the
connection situation with the competent authority
Q The max. temperature of the convection air is 180° C at the air
outlet.
Q The convection air should be as short as possible.
Q Keep the number of deflections as small as possible.
Note
Please pay attention to the national and country-specific building
and fire regulations when connecting the convection air pipes.
Installation and assembly must be performed by a trained
specialist only.
example
14
3. BRIEF INFORMATION ON FUEL  PELLETS
What are pellets?
Wood pellets are a standardised fuel. Every manufacturer must
adhere to certain conditions in order to enable flawless, energy-
efficient heating. Pellets are made from wooden waste, from sawmills
and planning workshops, as well as from residue from forestry
operations. These starting products are crushed, dried, and pressed
into pellet fuel without any bonding agent.
ENplus – Pellets
This ENplus standard sets benchmarks in the European pellet
market. The traceability of pellets is ensured thanks to the use of
identification numbers. The pellet manufacturers’ production
facilities and manufacturing processes are reviewed every year.
A quality assurance system ensures the pellets comply with the
requirements of the new standard and that the conditions for
trouble-free heating are guaranteed
DE 000
Wood pellet specification according to
ENplus – A1
Parameter Measure ENplus-A1
Diameter mm  (±)
)
Length mm ,–
)
Buld density kg/m  
Calorific value MJ/kg  ,
Water content Ma.-%  
Fine fraction (< 3,15 mm) Ma.-%  
Mechanical rigidity Ma.-%  ,
)
Ash content Ma.-%
)
 ,
Ash softening temperature (DT) °C  
Chlorine content Ma.-%
)
 ,
Sulphur content Ma.-%
)
 ,
Nitrogen content Ma.-%
)
 ,
Copper content mg/kg
)
 
Chrome content mg/kg
)
 
Arsenic content mg/kg
)
 
Cadmium content mg/kg
)
 ,
Mercury content mg/kg
)
 ,
Lead content mg/kg
)
 
Nickel content mg/kg
)
 
Zinc content mg/kg
)
 
1) in an anhydrous state
2) diameter must be specified
3) a maximum of 1 % of the pellets may be longer than 40 mm,
max. length is 45 mm
4) the limit value of ≥ 97,7 Ma.-% applies when conducting
measurements with a lignotester (internal control)
Your pellet stove is only approved for the burning of pellets of tested
quality. Please ask your pellet stove dealer for tested fuel and a list of
monitored fuel manufacturers.
Note
Only burn pellets that have been inspected according to
ENplus - A1. Using poor quality or prohibited pellet fuel will have a
negative effect on the function of your pellet stove and can also
lead to the warranty becoming null and void, as well as the product
liability connected with this.
Note
Burning straw, maize, woodchips etc. is not permitted! Observe
waste incineration legislation! Non-observance of these
regulations makes void all warranty and guarantee claims and
may impair the safety of the unit!
Pellet container refilling during operation
Note
CAUTION when filling! Avoid direct contact between the plastic
bag and the hot stove. Immediately remove all pellets that have
fallen on the hot stove or next to the container!
We recommend always having a suitable amount of pellets in the
container to prevent the fire from extinguishing due to a lack of fuel.
Check the level frequently. However the container lid should be kept
closed, except during filling.
If you refill the container during operation (open the container lid),
the fan will speed up and the pellet auger will stop; operation will only
be continued once the container lid is closed again (see operating
instruction TOUCH DISPLAY)
Pellet container capacity: (see TECHNICAL DATA)
Pellet storage
In order to guarantee problem free burning of the wooden pellets, it
is imperative necessary to store the fuel as dry as possible and free
from impurities.
Pellets should not be kept in sacks outdoors or stored in a manner
where they are exposed to the environment. This can lead to
blockages in the screw conveyor.
Note
Screw stoppers are excluded from the warranty.
|15
14
EN
4. TECHNOLOGY AND SAFETY FUNCTIONS
The technological advances in your new combi stove are the result of
years of testing and practical experience. The practical advantages
of your pellet stove are convincing:
Operating comfort
The microprocessor-controlled combustion regulation optimises
the interaction of flue gas blower and screw using the current
combustion chamber temperature. This guarantees optimum
combustion and operating status.
All function can be regulated centrally using the integrated operating
unit. The intuitive graphic interface permits easy operation; all the
settings can be made quickly and simply.
Top efficiency - lowest emissions
A very great heat exchange surface together with optimum
combustion air control leads to excellent fuel utilisation.
Fine continuous pellet dosing in an optimised burner pot made of
high-quality grey cast iron leads to virtually complete combustion
with very good exhaust gas values - and this is guaranteed in every
operating phase.
Note
During operation, the flame noise, pellets dropping and actuation
of the electronic components are audible due to the automatic
control.
Pressure monitoring
The negative pressure in the combustion chamber is continuously
monitored during operation. Below a defined threshold, a correct
operation can not be guaranteed and the unit will switch off with the
fault message „NOT ENOUGH LOW PRESSURE“ for safety reason.
Note
After the occurrence of the error message, maintenance or
cleaning work necessarily has to be carried out! If the error occurs
again, a safe operation is no longer guaranteed, the service must
be informed immediately.
Note
If the stove is used in a habitation together with a kitchen hood or
a ventilation (WC) it might happen that the built-in pressure switch
stops the stove. If using the hood make sure that an adequate
supply of air is ensured.
Low-temperature shutdown
The unit switches off if the stove cools below a minimum temperature.
This switch-off may occur if pellet ignition is delayed.
Electrical excess current protection
The stove has a main fuse (at the rear) to protect against excess
current.
Automatic cleaning cycle
The speed of the flue gas fan is increased every hour for a short
period to blow ash from the burn pot, increasing the operational
safety. The status indicator CLEAN appears on the display.
Only for stoves with turning grids:
Every 6 hours (interval adjustable) an additionally automatic big
cleaning cycle is performed. The stove stops, the automatic cleaning
tilts the grid and then re-ignites the stove. The status indicator BIG
CLEAN appears on the display continuously. The cleaning procedure
with tilting the grid is to convey ash and clinker from the burn pot
into the ash drawer.
Note
This additional function does not replace a manual cleaning
as described in CLEANING and MAINTENANCE, as this is
absolutely necessary to do regularly.
Note
Due to the turning grid there is a certain generation of noise during
the automatic cleaning cycle (START or BIG CLEAN.
Component monitoring
All the electrical components used are continuously monitored
during operation. If a component is defective or can no longer be
actuated correctly, then operation is stopped and a warning or error
message is issued (see MANUAL TOUCH DISPLAY.
Auger motor monitoring
Too long or wet pellets as well as pellets with too high dust content
(see BRIEF INFORMATION ON FUEL PELLETS) can cause
so-called “auger jammers” in the auger channel. This may also
happen if the pellets accumulate in the burn pot and the backlog
reaches into the chute. The auger motor reacts in both cases with
an increased current consumption, which causes the error message:
DISCHARGE MOTOR BLOCKED. The stove will be stopped.
Please call the customer service immediately.
Power failure (during heating)
After a brief power failure, the operating functions that were set
before the power failure, continues. If the power failure lasts longer,
the stove goes to start phase if sufficient temperature or embers are
present. If the power failure lasts too long, the stove goes into the
stop phase. The flue gas fan continues to burn any pellet residues
(approximately 10 minutes). Then it will restart automatically.
Power failure (during the initial stage)
After a brief power failure the boot process continues. If the power
failure lasts longer, the stove is in the stop phase. The flue gas fan
continues to burn any pellet residues (approximately 10 minutes).
Then it will restart automatically.
16
5. INSTALLING THE STOVE
Note
Assembly may only be performed by authorised specialist
companies.
Note
Please observe the regional safety and building regulations. Please
contact your master chimney sweep in this context.
Note
Only use heat-resistant sealing materials as well as corresponding
sealing strips, heat-resistant silicon and rock wool.
Note
Also take care that the flue does not project into the free cross-
section of the chimney.
Note
In case of room-air independent operation the stove pipe
connections must be tightly sealed permanently. Use a heat-proof
silicon to position the stove pipe on the conical supports of the flue
tube nozzles and for insertion in the chimney flue lining.
Note
The stove should not be pushed on unprotected floors.
Tip
Strong corrugated cardboard, cardboard or e.g. old carpet is useful
to assist assembly and as a base. The stove can also be pushed on
this cardboard or carpet.
We recommend original flue pipes from RIKA for proper connection.
Connection to the chimney
Q The device must be connected to a flue that is approved for solid
fuels and is insensitive to moisture. The moisture insensitivity may
vary if the flue calculation results in a dry operation. The chimney
must have a diameter of min. 100 mm for pellet stoves and
130 mm -150 mm for log wood stoves depending on the diameter
of the flue pipes.
Q Avoid long flue pipes to the chimney. The horizontal length of the
flue pipe should not exceed 1.5 metres.
Q Avoid to many bends of the flue gas pipes. There should not be
more than 3 bends in the exhaust pipe.
Q Please use a connection with a cleaning opening.
Q Connections must be made of metal and must meet the
requirements of the standard (install the connections airtight).
Q Before installing a chimney calculation must be made. The
evidence must be performed for single occupancy to EN13384-1
and EN13384-2 for multiple occupancy.
Q The maximum draft of the chimney should not exceed 15 Pa.
Q The derivation of the flue gases must be guaranteed even during
a temporary power outage.
Note
If connecting to multiple connection chimneys and depending on
country regulations, additional safety equipment is required. Your
local chimney sweep will advise you in this case.
Note
Be sure to prevent condensed water from entering via the flue
connection. You may need to have a condensate ring installed -
ask your chimney sweeping expert for more information. Damages
caused by condensate are excluded from manufacturer’s warranty.
Connecting to a steel chimney
The connection must be calculated and shown with EN13384-1
and EN13384-2.
Use only insulated (double) stainless steel tubes (flexible aluminum
or steel tubes are not permitted).
An inspection door for regular inspection and cleaning must be
present.
The flue pipe connection to the chimney has to be air-tight.
Combustion air
Every combustion process requires oxygen from the surrounding air.
This so-called combustion air is removed from the living are in the
case of individual stoves without external air connections.
This air removed must be replaced in the living space. Very tightly
sealed windows and doors in modern flats may mean that too little
air replaces that used. The situation also becomes problematical due
to additional venting in flats (e.g. in the kitchen or WC). If you cannot
feed in external combustion air, then air the room several times a
day to prevent negativce pressure in the room or poor combustion.
Feeding in external combustion air
only for devices which are able to run in room-air independent
operation.
Q Combustion air must be fed to the stove from outside via a sealed
pipe for operation independent of the room air. According to
EnEV, it must be possible to shut off the combustion air pipe. The
open/closed setting must be clearly recognisable.
Q Connect at the air intake either a pipe Ø 125 mm for log wood and
combi stoves, or Ø 50 mm or Ø 60 mm for pellet stoves. Fix it with
a hose clamp (not included!). At pellet stoves with longer intake
pipes than 1 m the diameter should be increased to 100 mm. (see
RIKA range).
Q To ensure sufficient air intake, the intake pipe should not exceed
max. 4 metres and have max. 3 bends.
Q If the line leads outside it must have a windbreak.
Q In extreme cold pay attention to icing on the air intake opening
(check).
Q It is also possible to suction in combustion air directly from
another sufficiently vented room (e.g. cellar).
Q The combustion air pipe must be tightly connected (adhesive or
cement) permanently to the air nozzles of the stove.
Q If you do not use the stove for a long time, please close the
combustion air intake to prevent the stove from moisture.
Note
Please note that problems may arise due to updrafts in the case
of combustion air supply from an integrated chimney ventilation
shaft. If the combustion air flowing downwards is heated it may
rise and thus counter the chimney with a resistance which in turn
reduces the negative pressure in the combustion chamber. The
chimney manufacturer is to guarantee that the resistance for the
combustion air is a maximum 2 Pa even in the least favourable
operating state of the chimney.
If one or more of these conditions does NOT apply, the result is poor
combustion in the stove and negative pressure in the installation
room.
|17
16
EN
6. ASSEMBLYDISMANTLING STONE AND OPTIONS
Assembly/Dismantling options for DOMO
289
442.5
178358
531
276401
45
112
74
59
259
363
58
R0
R6R5
R4
R3
R2
R1
Tip
Right / Left according to standing in front of the stove!
Nr. Connection Parts
R1 Rear -
R2 Rear center Domo-accessory elbow
R3 Right side range straight flue pipe*
R4 Left side range straight flue pipe*
R5
Rear center top
range
90 degree elbow with cleaning lid + 45°
elbow*
R6 Rear top range 90 degree elbow with cleaning lid*
RO Top range straight flue pipe*
*from the standard RIKA flue pipe
Note
Only work on the unit when the mains plug has been disconnected
and the stove has cooled completely.
Note
During assembly / dismantling do not allow objects (screws etc.) to
fall into the pellet container – they can block the screw conveyor
and damage the stove.
Note
During any conversion work, take particular care of your fingers
and any panels and stove attachments.
Select soft bases to prevent scratches to your living space furniture
and stove panels.
Converting to top connection rear R6 and
top connection rear in the center R5
Loosen the screws on the rear panel. The back wall tilts backwards
and then you can lift it off.
Cut with a saw along the marked perforation of the rear wall for the
option you need.
Replace the flue gas stack and the top cover against each other.
Place the elbow with cleaning lid to the flue gas stack. Make sure
that everything is tight!
Put on a 90 degree elbow with cleaning lid and then another 45
degree elbow, which has to be cut off about 4 cm, to reach the top
center connection of the flue gas pipe. Make sure that everything is
tight!
Install the rear panel again.
#25
#8
#8
18
Converting to side connection R3 + R4 and
connection rear in the center R2
Remove the rear panel as previously described.
Cut with a saw along the marked perforation of the rear wall for the
option you need.
Cut out one of the side panels of the stove along the marked
perforation for lateral option.
Replace the flue gas stack and one of the side cover plates against
each other.
Place the correspondent flue pipe on the side. Make sure that
everything is tight!
Install the rear panel again.
Note
Protect all cables and the silicone hoses inside the stove from the
heat! Improper installation can damage your stove and void your
warranty.
#8
#8
#8
|19
18
EN
Assembly/Dismantling stone
Note
Only work on the unit when the mains plug has been disconnected
and the stove has cooled completely.
Note
During assembly / dismantling do not allow objects (screws etc.) to
fall into the pellet container – they can block the screw conveyor
and damage the stove.
Note
During any conversion work, take particular care of your fingers
and any panels and stove attachments.
Select soft bases to prevent scratches to your living space furniture
and stove panels.
Open the decorative glass door by pushing the button on the display
before you unplug the stove from the power supply.
Remove the cover by simply lifting.
Open the pellet container lid until it stops, in this position, it stays
open.
Now remove the two wing screws on the side panel and lift the side
wall.
Remove the self-locking hexagon nut including the covering plate
which serves to seal the pellet container, and the hex nut including
the washer on the other side.
Now you can take off the top stone to the front.
For the right front stone remove the self-locking hexagon nut
including the covering plate which serves to seal the pellet container.
Now tilt the stone slightly and carefully lift diagonally forward.
Install the removed parts in reverse order.
With the green marked screws you can adjust the position of the
stones, so that the decorative glass door and the stones are flush
in front. Afterwards you fix the stones with the self-locking hexagon
nuts.
Make sure before mounting the convection fins that the 4 screws
(marked in green) are flush.
Then carefully place the convection fins in the supposed recess and
press down firmly with your hand until the cover locks into place.
#13
#8
#6
#6
#2,5
20
7. COMFORT OPTIONS
Room sensor, Radio room sensor
This option permits control of your stove via room temperature. You
can set both the room temperature and the heating times required.
A room temperature selected by you is observed during the heating
times.
Please see the operating instructions for the option room sensor and
wireless room sensor for more detailed information.
Interface for various options
for various options
The ROOM SENSOR and the WIRELESS ROOM SENSOR are to be
connected to the interface (stove rear) using the connection cable
supplied.
(condition as delivered)
External room thermostat
Your stove has an interface on the rear wall to which you can
connect a customary room thermostat. This requires a 2-pole cable
of 0.5 – 0.75 mm2 cross-section that you have to connect instead of
the cable bridge fitted for delivery.
External connection cable bridge
If the control of your stove is to be assumed by an external room
thermostat, you have to connect your external room thermostat (1)
instead of the standard integrated cable bridge (2).
The connected room thermostat can be operated in either MANUAL
or AUTOMATIC MODE. In both MODES, the current set heat output
is used, in AUTOMATIC MODE the heating times set at the stove
can also be activated.
You can see whether the external demand is currently activated in
the INFO main menu in submenu item Info - inputs.
If your stove receives an external demand to stop operation, it takes
approx. 5 minutes until it switches off. All further settings required to
your thermostat can be taken from the respective room thermostat
operating instructions.
Note
Operation is not possible unless either a cable bridge or an external
room thermostat is connected. The external demand has priority
over all operating modes (MANUALAUTOMATICCOMFORT).
Option firenet
Only for combination and pellet stoves with touch panel version
V2.16 or higher.
The firenet module connects your stove to the Internet. You can
operate the stove with any Internet-enabled device (tablet, PC,
Smartphone ...). So you retrieve the operational status, various
information and make your settings remotely.
For further information, please contact your dealer.
RIKA VOICE
for combi and pellet stoves with touch display, version V2.26 or
above, only and in combination with the RIKA Firenet module and
Amazon Alexa
RIKA VOICE allows you to control your RIKA stove by simply speaking
to it. Power on or off, switching between modes or adjusting the
preferred heat output or room temperature: a few words is all it takes!
More detailed information could be obtained at www.rika.at or from
your dealer.
|21
20
EN
8. MAINTENANCE
The frequency with which the stove requires cleaning and the
maintenance intervals depend on the fuel you use. High moisture
content, ash, dust and chips may more than double the maintenance
required. We would like to again point out that only tested and
recommended pellets or dry logs may be used as fuel.
Note
Ash may contain embers – only place ash in sheet steel containers.
FIRE RISK! In a cold state, dispose it of in the household waste.
Note
We recommend at least once a year to have all maintenance
carried out by your RIKA dealer.
Open the combustion chamber door
To open or close the combustion chamber door and the door of the
ash-chamber use the included key. This key can be stored on the
back of the stove when not in use.
Empty the ash drawer
Open the ash-chamber door with the included key and empty the
ash drawer regularly. The ash drawer is simply pulled forward.
Cleaning the door glass
If necessary
The viewing window becomes coated in the case of solid fuels,
particularly with the very fine ash of wood pellets, light or dark
depending on the pellet quality (especially with low output). This is a
natural process and does not constitute a defect. The glass can be
cleaned best with a moist cloth. Stubborn dirt can be removed with
a special cleaner available from your stove dealer. Usual cleaners
containing acid or solvents can be too harsh and damage the glass.
Cleaning painted surfaces
If necessary
Wipe of the painted surfaces with a damp cloth, do not scrub. Do not
use solvent-containing cleaners.
Cleaning the fire trough
Note
Clean the fire trough regularly. Only clean when cold, when embers
are extinguished!
If necessary, but at least 1x a week
Despite the automatic ash dumping prior to and during heating
operation you have to remove ash or clinker from the combustion
chamber, from the fire trough and the turning grid regularly.
Use the cleaning function to put the grid vertical.
Remove the clinker using the brush supplied and sweep the ashes
with a broom in the ash tray. Vacuum out the fire trough.
Do not damage the ignition when cleaning with the brush. Vacuum
out the pipe of ignition.
Cleaning the flame temperature sensor
Remove the dust deposits from the sensor at regular intervals. Use a
clean cleaning cloth or newspaper.
22
9. CLEANING
Depending on pellet consumption, a message prompting cleaning of
the stove appears on the display in regular intervals. This message
can be acknowledged on the Touch Display, while continuing
operation. Perform a cleaning cycle at the next opportunity.
Subsequently, reset the counter in the SETTINGS menu / RESETS
submenu, as per operating instructions of TOUCH DISPLAY.
Tip
The message will only stop reappearing once you have reset the
feed volume in the SETTINGS / RESETS menu.
Note
Your stove must be switched off and cooled before any cleaning
work is performed. Only work on the unit when the mains plug has
been disconnected.
Cleaning the convection air openings
Vacuum clean any dust deposits from the convection air openings
at regular intervals.
The stove should be cleaned thoroughly prior to the start of the
heating season to prevent excess odour.
Note
To prevent your stove from overheating of the internal components,
do never cover the convection fins!
Combustion air - intake
Note
Only when the stove is cold! You could vacuum out embers – FIRE
RISK!
If necessary, please also clean the air intake with a hoover.
Cleaning the pellet container
Do not refill the completely empty container immediately; remove
the residues (dust, chippings etc.) from the empty container. The unit
must be disconnected from the mains!
Cleaning the flue gas channels
annually
Remove the flue pipes. Inspect and clean chimney connection. Brush
off any soot and dust deposits in the fire and in the flue pipes and
vacuum.
Note
Accumulated fly ash in the flue gas channels may impair the
performance of the stove and pose a safety risk.
Check seals
annually
Check the condition of the seals at least once a year. Repair or
replace seals depending on condition.
Note
Only intact seals ensure your stove works perfectly!
Tip
You will find the seals and sealing kit in the spare part overview.
Bearings
annually
All built in bearings (pellet screw, turning grid) should be checked.
Clean or replace bearings depending on condition.
|23
22
EN
Cleaning flue gas paths
The flues are lateral the combustion chamber.
Open the decorative glass door by pushing the button on the display
before you unplug the stove from the power supply.
Remove the cover by simply lifting.
Now loosen the two wing screws and tilt the side panel. Subsequently,
lift the side panel to remove it.
Loosen the wing nut on the lid of the cleaning opening, tilting the
eyescrew sidewards.
Open the lid as far as the stop. Remove the two wing screws and the
lateral cleaning lid.
Note
Please pay attention to your fingers! They could be damaged by
the lid falling down.
Remove the top horizontal baffle plate.
Now clean the flues and baffles with the supplied brush. Vacuum the
combustion residues with a vacuum cleaner.
Unscrew the two wing screws under the ash door and remove the
outer cleaning lid.
Vacuum the combustion residues off the flue gas collecting duct,
especially the areas to the side flues.
Unscrew the 2 wing nuts on the rear cleaning lid and remove the
same.
Thoroughly vacuum the combustion residues off the flue gas
chamber.
Install the removed parts in reverse order again.
Make sure before mounting the convection fins that the 4 screws
(marked in green) are flush.
Then carefully place the convection fins in the supposed recess and
press down firmly with your hand until the cover locks into place.
Note
Your stove may suck in false air via incorrectly sealed cleaning
covers; this air may lead to incomplete combustion in the fire
trough and thus piling up of pellets. DANGER of FIRE!
To ensure the proper operation of your pellet stove, replace the
defect (porous, frayed) seals after cleaning and maintenance.
#2,5
24
10. PROBLEMS  POSSIBLE SOLUTIONS
Problem 1
Fire burns with weak, orange flame. Pellets heap up in fire trough,
window soots up.
Cause(s)
Q Insufficient combustion air
Q Poor chimney draught
Q Stove is sooted over inside
Possible solutions
Q Remove any ash or clinker from the fire trough that may block the
air inlets. (see CLEANINGMAINTENANCE)
Q If possible swap to better pellet quality.
Q Check whether flue gas pipes are blocked with ash (see
CLEANINGMAINTENANCE).
Q Check whether the air intake or flue tubes are blocked.
Q Check door and cleaning cover seals for leaks (see CLEANING
MAINTENANCE
Q Clean fan (see CLEANINGMAINTENANCE)
Q Have service performed by authorised specialist company.
Q The window has to be cleaned from time to time (see CLEANING
MAINTENANCE)
Problem 2
Stove smells strongly and smokes outside.
Cause(s)
Q Burning-in phase (taking into service)
Q Stove has accumulated dust and/or dirt
Possible solutions
Q Wait to end of burning-in phase and ventthe room sufficiently.
Q Vacuum off any dust deposits from the convection air openings
at regular intervals
Problem 3
Flue gas discharge when wood is added and during heating phase.
Cause(s)
Q Leaking cleaning openings
Q Chimney draught too low
Q Leaking flue pipe connection
Possible solutions
Q Check seals and replace (fire door, cleaning lid, ..)
Q Check chimney
Q Check connections and if necessary re-seal
Note
Please note that checks on the control system and wiring may
only be performed in unit switched dead. Any repairs may only be
performed by trained specialists.
Tip
If a malfunction message occurs, the cause must first be remedied;
the unit can be put back into operation by acknowledging the
malfunction at the internal unit.
|25
24
EN
11. INSTRUCTIONS FOR COMMISSIONING PROTOCOL
FOR PELLET AND COMBI STOVES
The commissioning protocol is to be treated as a documents and
serves as the basis for the warranty and guarantee terms. It is to
be completed entirely, in particular the stove data and addresses,
the work to be performed is to be ticked off after completion. The
signatories confirm with their signatures that all the items on the list
have been concluded properly.
Note
Please return 1 completed protocol for putting into service to
RIKA Innovative Ofentechnik GmbH, Müllerviertel 20, 4563
Micheldorf, Austria.
Electrical periphery
It is important that the connection socket in the electrical periphery
is earthed. The operability of any room thermostat present must
be checked. The execution of commands is to be established by
phoning in the case of a GSM modem.
Exhaust gas system
The exhaust line, stove and combustion air inlet are part of the
combustion system as a whole; therefore the correct execution must
also be checked. The plug connections should be tight in general
since the system works with excess pressure. The exhaust tube has
a diameter of 100 mm for pellet stove, and of 150 mm for the combi
stove, which is sufficient for short distances. In the case of several
changes in direction, the resistance of the exhaust system can
increase with the flue to such an extent that the combustion quality
suffers and/or noise arises from the greater flow speed. Correct
determination of the chimney draught can only be performed at
nominal thermal output and serves to evaluate the chimney. If the
draught is more than 15 Pa, then a draught limiter should be installed.
Stove functions
These are the basic stove functions that are to be checked and
ticked off. The stove is ready for operation if these functions are
ensured.
Operator instruction
This is one of the most important points in the putting into operation.
It is very important that the operator understands the stove properly
and is prepared to assume responsibility for the basic tasks required
for operational safety.
In particular the connection between special features of a biomass
heating system and his obligations as well as the warranty and
guarantee terms must be explained. e.g. non-tested pellets and screw
blockers, lack of cleaning or maintenance and stove malfunctions.
Thorough instruction can prevent many complaints.
Stove functions
Explanation of the processes in the stove during ignition, normal
operation, cleaning phase etc.
Control
Explain operator’s possibilities to intervene, empty pellet container,
room thermostat, GSM modem, functions and settings, program
times if necessary. Operating instructions: Handover and reference
to the content to the following points, is a document.
Warranty terms
Difference between warranty (statutory) and guarantee (voluntary),
terms of guarantee, determination of wearing parts, reference to
pellet quality to be used and the consequences of poor quality.
Cleaning instructions
Ash and dust occurs with a biomass heating unit. The fire trough is
to be cleaned regularly with regular heating operation (in the case
of pellet operation, the drilled air holes in particular must be free
of residues). The ash drawer is to be emptied regularly. The flue
gas pipes are to be cleaned once or twice in the heating season
depending on stove type; by a specialist company is best.
Maintenance
Note
We recommend at least once a year to have all maintenance
carried out by your RIKA dealer.
Combustion
All doors must close tightly to prevent intake of false air.
26
Pictures made of ACTUAL condition
Guarantee conditions described
Relay testing (component testing)
Chimney type
Differential pressure sensor (building)
Smooth operation of backfire safety flap checked (combi stove)
Function checkedGSM modem
Surname, forename
User signature
Place, date
Signature & stamp of commissioning technician
Street, number
Post-code, city
E-mail, phone
Retailer stamp
Device type
Serial number
Cladding undamaged? YES
NO
Phone provider
Software version
Display version
Connection socket grounded
Model
Room thermostat
Smooth operation of flues gas flap checked (combi stove) Fire alarm in place? YES NO
Fire-proof floor covering in place? YES NO
Other
BRICKS STAINLESS STEEL FIRECLAY
Chimney diameter Chimney height
Chimney – approved by inspection authority? YES NO
Chimney system
Number of deflector plates Length of smoke pipes
Smoke pipes in connection system WITH
WITHOUT
SEALING LIP
Door/bricks/cladding checked and adjusted(function/gaps)
Pellet quality explained (env. standard/DIN plus/ENplus-A1)
Device function/control explained
Maintenance contract
Soot brush
Thermal gloves
Door opener
Care and maintenance log
available and handed over to the user
User manual explained and handed over
Year of production
Model
FIRENET
YES NO
Proper installation according to installation and user manuals
Room height
Room ventilation
Exhaust hood (outdoor connection)
WC extraction
Comments
Central vacuum cleaning system YES NO
YES NO
YES NO
YES NO
Chimney draft (full load) Outside temperature
Plaster openings YES NO
Cleaning & maintenance interval, maintenance checklist explained
Warranty conditions explained
Stove taken into operation with the client
Stove switched off and handed over
Independently of room air
YES NO
YES NO
Above sea level
INDOOR OUTDOOR
YES NO
www.rika.eu
Dated: 08/07/2020
COMMISSIONING REPORT
for RIKA pellet and combi stoves. Dated 07/2020
ORIGINAL - REMAINS WITH CLIENT
Installation address RIKA retailer
Device data
Electrical peripherals
Inspection of system and safety components
Flue gas line/chimney
Device functions
Initial user instruction
Installation
RIKA Innovative Ofentechnik, 4563 Micheldorf, Müllerviertel 20, Austria, hereby confirms that the provided personal data is exclusively used for in-house purposes, processing
and recording. The client confirms the reception of correct and clear instructions. Our general terms and conditions shall apply.
I consent to the collection, saving and use of my personal data (name, address, e-mail) by RIKA Innovative Ofentechnik GmbH for marketing and information purposes.
This consent can be withdrawn at any time and without any charge and formless under marketing@rika.at.
ATTENTION:
Compliance with national regulations and laws as well as locally applicable rules and regula-
tions is within the responsibility of the specialist contractor commissioned with installation.
|27
26
EN
12. GUARANTEE CONDITIONS
We recommend having the installation performed by a RIKA-certified technician.
These guarantee conditions only apply for the European mainland. For all other countries, the separate conditions of the
importer in the respective country apply. In cases of doubt, or in the case of missing or incorrect translations, the German
version is always the sole valid version.
In the interest of ensuring damage limitation in good time, the guarantee claim should be sent in writing to the RIKA specialist
or contract dealer.
In this event, the following documents must be presented:
• Written reason for complaint
• Invoice
• Installation record
• Model name and serial number
RIKA GUARANTEE
5 YEARS
on the welded stove body.
Up to 5 years or 10,000 kg of consumed pellets for pellet stoves.
This relates exclusively to defects in the material and processing, and to the supply of replacement parts free of charge.
Working hours and travel times are not covered by the manufacturer’s guarantee.
The guarantee is conditional on the following:
• Only original parts supplied by the manufacturer must be used.
• Professional installation of the stove in compliance with the respective operating manual valid at the time of purchase.
• The stove must be connected by a professional certified for that type of stove.
• The installation is performed by a RIKA-certified technician.
If these points are not complied with, the guarantee claim is void!
Any costs incurred by the manufacturer as a result of an unjustified guarantee claim will be charged back to the claimant.
Likewise excluded from the guarantee is any damage resulting from or caused by non-compliance with the manufacturer‘s
instructions for operating the appliance, e.g. overheating, use of non-approved fuels, unprofessional interference with
the appliance or the flue pipe, a flue suction that is incorrectly adjusted to the appliance or is insufficient or too strong,
condensation water, non-performance of or inadequate maintenance or cleaning, non-compliance with the applicable
building regulations, improper operation by the operator or third parties, transport and handling damage.
STATUTORY WARRANTY PROVISIONS REMAIN UNAFFECTED BY THE GUARANTEE!
13. WARRANTY CONDITIONS
See the respective general terms and conditions of business and warranty conditions of the RIKA dealer.
The warranty does not cover:
1. Wearing parts (normal wear and tear not resulting from a defect)
2. Parts in contact with fire, e.g. glass, combustion troughs, grates, baffle plates, deflectors, combustion chamber cladding
(e.g. refractory clay), ceramics, ignition elements, sensors, combustion chamber sensors and temperature monitors
3. Paint, surface coatings (e.g. handles, cover panels)
4. Seals
5. Natural stone, thermal stone, etc.
valid from: 01.12.2020
In case of doubt as well as missing or incorrect
translations, the German version is the only
valid one. Subject to technical and visual
changes as well as layout and printing errors..
© 2020 | RIKA Innovative Ofentechnik GmbH
Z35979_Domo_EN | 7.12.2020
RIKA Innovative Ofentechnik GmbH
Müllerviertel 20
4563 Micheldorf / AUSTRIA
Tel.: +43 (0)7582/686 - 41, Fax: -43
verkauf@rika.at www.rika.at
Electronic Waste
RIKA Innovative Ofentechnik GmbH is ensuring that its products are eco-friendly throughout the product life cycle. This is why our
commitment for electronic products goes beyond the end of their product life cycle. In accordance with the European Directive (2012/19/EU)
Waste Electrical and Electronic Equipment (WEEE) and other local regulations, RIKA supports the setup of take-back systems and recycling
infrastructures.
Old devices can easily be returned to the municipal waste collectors for recycling purposes.
Please observe the national regulations to that end.
The device may not be disposed of in the normal household waste.
… 5 …


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