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English E-Bike Logbook
7th service – at the latest after 12,000 km or
six years after purchase
Replaced or repaired parts:
Order no.:
Date:
Dealer stamp and signature:
Statutory liability for defects and
warranty
Statutory liability for defects (warranty)
The statutory liability period for defects for your E-Bike is two years, calculated from the
date of collection of your E-Bike from your dealer or delivery to your home with Home
Delivery. Although we adhere to the freedom from defects of all components for two
years, some components are subject to wear due to their function and must be replaced
when their wear limit is reached.
For a summary of the components that are subject to functional wear, please refer to the
list in "Inspections and service life".
If wearing parts have to be replaced due to wear, this does not fall under the statutory
liability for defects.
Warranty
Notwithstanding the legally required liability for defects, we grant you a five-year warranty
for frame failure for all E-Bike models according to our warranty conditions. Furthermore,
we grant you a voluntary warranty on the battery of two years: we guarantee that the
battery will still have a capacity of 60% after two years or 500 charge cycles (whichever
occurs first). All warranty promises relate to private customers at initial purchase in
accordance with our warranty conditions.
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