Manual Ricoh WG-20 (page 278 of 288) (English)

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Appendix

Warranty Policy

All our cameras purchased through authorized bona fide photographic distribution

channels are guaranteed against defects of material or workmanship for a period

of twelve months from the date of your purchase. Service will be rendered, and

defective parts will be replaced without cost to you within that period, provided the

camera does not show evidence of impact, sand or liquid damage, mishandling,

tampering, battery or chemical corrosion, operation contrary to operating

instructions, or modification by an unauthorized repair shop. The manufacturer

or its authorized representatives shall not be liable for any repair or alterations

except those made with its written consent and shall not be liable for damages

from delay or loss of use or from other indirect or consequential damages of

any kind, whether caused by defective material or workmanship or otherwise;

and it is expressly agreed that the liability of the manufacturer or its representatives

under all guarantees or warranties, whether expressed or implied, is strictly

limited to the replacement of parts as hereinbefore provided. No refunds will be

made on repairs by non-authorized service facilities.

Procedure During 12-month Warranty Period

Any camera which proves defective during the 12-month warranty period should

be returned to the dealer from whom you purchased the camera or to the

manufacturer. If there are no representatives of the manufacturer in your country,

send the camera to the manufacturer, with postage prepaid. In this case, it will

take a considerable length of time before the camera can be returned to you

owing to the complicated customs procedures required. If the camera is covered

by warranty, repairs will be made and parts replaced free of charge, and

the camera will be returned to you upon completion of servicing. If the camera is

not covered by warranty, regular charges of the manufacturer or of its

representatives will apply. Shipping charges are to be borne by the owner. If your

camera was purchased outside of the country where you wish to have it serviced

during the warranty period, regular handling and servicing fees may be charged

by the manufacturer’s representatives in that country. Notwithstanding this, your

camera returned to the manufacturer will be serviced free of charge according to

this procedure and warranty policy. In any case, however, shipping charges and

customs clearance fees to be borne by the sender. To prove the date of your

purchase when required, please keep the receipt or bills covering the purchase

of your camera for at least a year. Before sending your camera for servicing,

please make sure that you are sending it to the manufacturer’s authorized

WG20_OPM_ENG.book Page 276 Wednesday, February 5, 2014 2:20 PM

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Ricoh WG-20 Manual

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