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Message Cause Solution
"Check network settings.
(103/203)"
The IP address setting is incorrect. Check the IP address, subnet
mask, and gateway address.
"Classification Code Error" A classification code is not
specified for the print job.
Enter a classification code using
the printer properties and print the
document again.
"Connect
failed:WirelessCard Turn
power off, check card."
The printer cannot detect the
wireless LAN interface board.
Check that the board is supported
or installed correctly.
"Cover Open. Please close
the indicated cover."
A cover of the printer is open. Close the cover as indicated on
the control panel.
"Duplex mode is in off
position for (tray name)"
The duplex mode for the indicated
tray is not available.
You can use one-sided printing
only. Press [Change] to change
the tray's settings, press [JobReset]
to reset the job, or press [Form
Feed] to force printing.
"ECO Night Sensor did not
turn Power Switch off. Turn
switch off manually or to
use, press any key."
Auto power off by the [ECO
Night Sensor] function failed.
Turn off the power manually, or
press any key to use [ECO Night
Sensor] auto power off function.
"Ethernet Board Error" An error on the Ethernet is
detected.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
"Failed to connect to server
for Remote Diagnostics."
The printer cannot communicate
with Remote Communication
Gate.
Check the connection to the
Remote Server Gate.
"IPv6 Address already exists
Link-local
Address(109/209)"
The same IPv6 address is already
used.
Contact your network
administrator.
"IPv6 Address already exists
Stateless
Address(109/209)"
The same IPv6 address is already
used.
Contact your network
administrator.
3. Troubleshooting
70
72


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