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Message Causes Solutions
"Programmed. Cannot
program the destination(s)
that is not programmed in
the address book."
The destinations selected
while registering to the
program contain a folder
destination for which one of
the following destinations is
set:
Directly specified
destination, Delivery Server
Destination, WSD
Destination, or DSM
Destination
WSD destinations and DSM
destinations cannot be registered to the
program because they cannot be
registered in the address book. For
manually entered and delivery server
destinations, register the destinations in
the address book, and then try to
register them to the program again.
"SMTP authentication email
address and administrator
email address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings .
"Scanner journal full. Cannot
send data. Delete
scan.journals in
Scan.Features."
"Print & Delete Scanner
Journal" in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
Print or delete Scanner Journal. For
details about printing or deleting
Scanner Journal, see "General
Settings", Scan
.
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the
name of a file whose status
is "Waiting to send data..."
or that is being edited with
DeskTopBinder.
Cancel transmission ("Waiting to send
data..." status cleared) or the
DeskTopBinder setting, and then
change the file name.
"Selected file is currently in
use. Password cannot be
changed."
You cannot change the
password of a file whose
status is "Waiting to send
data..." or that is being
edited with DeskTopBinder.
Cancel transmission ("Waiting to send
data..." status cleared) or the
DeskTopBinder setting, and then
change the password.
"Selected file is currently in
use. User name cannot be
changed."
You cannot change the
sender's name whose status
is "Waiting to send data..."
or that is being edited with
DeskTopBinder.
Cancel transmission ("Waiting to send
data..." status cleared) or the
DeskTopBinder setting, and then
change the user name.
10. Troubleshooting
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