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Error Code Solution
1XXX32 to 1XXX84
An error occurred while sending a fax.
Confirm that the telephone line is properly connected to
the machine.
Disconnect the telephone line from the machine, and
connect a standard telephone in its place. Confirm that
you can make calls using the telephone. If you cannot
make calls this way, contact your telephone company.
If the problem persists, contact your sales or service
representative.
2XXX14
The machine was not able to print the received fax, or the
machine's memory reached capacity while receiving a fax
because the document was too large.
The paper tray was empty. Load paper in the paper tray.
See page 41 "Loading Paper".
The paper tray did not contain A4, Letter, or Legal size
paper. Load valid size paper in the tray, and configure
the paper size settings under [System Settings]
accordingly.
A cover or tray was open. Close the cover or tray.
There was a paper jam. Remove the jammed paper. See
page 202 "Paper Feed Problems".
A print cartridge was empty. Replace the print cartridge.
See page 195 "Replacing the Print Cartridge".
The received fax was too large. Ask the sender to re-send
the document in parts as several smaller individual faxes,
or to send at a lower resolution.
2XXX32 to 2XXX84
An error occurred while receiving a fax.
Confirm that the telephone line is properly connected to
the machine.
Disconnect the telephone line from the machine, and
connect a standard telephone in its place. Confirm that
you can make calls using the telephone. If you cannot
make calls this way, contact your telephone company.
If the problem persists, contact your sales or service
representative.
10. Troubleshooting
216
218


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