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11. Troubleshooting
Scanning Problems
Problems Solutions
The scanned image is dirty
The scanner glass is dirty,clean the scanner glass. See “10. Machine
Maintenance” for Cleaning Scanner Glass.
Make sure the toner is dry before the original is placed on the scanner
glass.
The scanned image is distorted or
out of position.
The original was moved during the scanning process. Do not move the
original during the scanning process.
The scanned image is upside
down
The original was placed upside down. Load the original in the correct
orientation. See “Placing Originals.
The scanned image is blank The original was placed with the front and back reversed.
The scanned image is too dark or
too light.
Adjust the image density.
Machine needs to be cleaned
See “Cleaning the Printer” in “10. Machine Maintenance”. Clean the
machine as required.
106


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