639652

Ricoh MP CW2201 Manual

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For safe and correct use, be sure to read the Safety Information in
Read This FIrst before using the machine.
Information for This Machine
Troubleshooting
Adding Paper and Ink
Web Image Monitor
Document Server
Scan
Print
Copy
Getting Started
What You Can Do with This Machine
User Guide
TABLE OF CONTENTS
How to Read the Manuals.................................................................................................................................7
Symbols Used in the Manuals.......................................................................................................................7
Model-Specific Information...............................................................................................................................8
Names of Major Features..................................................................................................................................9
1. What You Can Do with This Machine
Searching by What You Want to Do............................................................................................................. 11
Reducing my Costs.......................................................................................................................................11
Using Scanned Files on the Computer....................................................................................................... 12
Registering Destinations...............................................................................................................................13
Operating the Machine More Effectively.................................................................................................. 13
What You Can Do with This Machine............................................................................................................15
Customizing the [Home] Screen.................................................................................................................15
Making Copies Using Various Functions................................................................................................... 16
Printing Data Using Various Functions........................................................................................................17
Utilizing Stored Document.......................................................................................................................... 17
Using the Scanner in a Network Environment...........................................................................................19
Embedding Text Information in Scanned Files...........................................................................................19
Preventing Information Leakage (Security Functions)............................................................................... 20
Monitoring and Setting the Machine Using a Computer......................................................................... 21
Preventing Unauthorized Copying.............................................................................................................21
2. Getting Started
Guide to Names and Functions of Components............................................................................................23
Guide to Functions of the Machine's Options................................................................................................26
Guide to Functions of the Machine's External Options.............................................................................26
Guide to the Names and Functions of the Machine's Control Panel...........................................................27
Changing the Display Language.................................................................................................................... 28
Setting the Output Basket.................................................................................................................................29
Setting Up the Output Basket in Basic Mode............................................................................................ 31
Setting Up the Output Basket in A0/A1/E/D Stack Mode.................................................................... 32
Setting Up the Output Basket in A1/A2 (landscape)/D/C (landscape) Stack Mode.........................35
How to Use the [Home] Screen...................................................................................................................... 39
Adding Icons to the [Home] Screen...........................................................................................................41
How to Use Each Application.........................................................................................................................43
1
[Copy] Screen..............................................................................................................................................43
[Scanner] Screen......................................................................................................................................... 46
Registering Functions in a Program.................................................................................................................50
Example of Programs (When Using the Classic Applications)................................................................ 53
Turning On/Off the Power..............................................................................................................................55
Turning On the Main Power........................................................................................................................55
Turning Off the Main Power........................................................................................................................55
Logging In the Machine...................................................................................................................................57
When the Authentication Screen is Displayed.......................................................................................... 57
User Code Authentication Using the Control Panel.................................................................................. 57
Logging In Using the Control Panel............................................................................................................57
Logging Out Using the Control Panel.........................................................................................................58
Placing Originals..............................................................................................................................................60
Placing Originals on the Original Table.................................................................................................... 60
Scanning an Original using a Carrier Sheet............................................................................................. 61
Placing Rolled Originals..............................................................................................................................62
3. Copy
Basic Procedure................................................................................................................................................65
Reducing or Enlarging Originals.....................................................................................................................67
Preset Reduce / Enlarge............................................................................................................................. 67
Zoom.............................................................................................................................................................68
Auto Reduce / Enlarge............................................................................................................................... 70
User Auto Reduce / Enlarge...................................................................................................................... 71
Combined Copying......................................................................................................................................... 74
Specifying the Length of Copy Paper Cut...................................................................................................... 76
Synchro Cut..................................................................................................................................................76
Preset Cut......................................................................................................................................................77
Variable Cut................................................................................................................................................. 79
Copying from the Paper Bypass Location......................................................................................................81
Copying onto Regular Size Paper from the Paper Bypass Location........................................................82
Copying onto Custom Size Paper from the Paper Bypass Location........................................................83
Sort.................................................................................................................................................................... 84
Changing the Number of Sets.................................................................................................................... 86
2
Storing Data in the Document Server............................................................................................................. 87
4. Print
Installing the Printer Driver for a Network Connection..................................................................................89
Installing the Printer Driver for the Selected Port........................................................................................89
Using Windows Print Server........................................................................................................................92
Installing the Printer Driver for USB Connection............................................................................................ 93
Windows Server 2003/2003 R2............................................................................................................. 93
Windows Vista, Windows Server 2008....................................................................................................94
Windows 7/8/8.1/10, Windows Server 2008 R2/2012/2012 R2................................................94
Displaying the Printer Driver Properties.......................................................................................................... 96
Standard Printing..............................................................................................................................................97
Combining Multiple Pages into Single Page..................................................................................................98
Types of Combine Printing.......................................................................................................................... 98
Locked Print.................................................................................................................................................... 100
Sending a Locked Print File.......................................................................................................................100
Printing a Locked Print File Using the Control Panel............................................................................... 100
Hold Print........................................................................................................................................................102
Sending a Hold Print File.......................................................................................................................... 102
Printing a Hold Print File Using the Control Panel...................................................................................102
Stored Print..................................................................................................................................................... 104
Sending a Stored Print File........................................................................................................................104
Printing a Stored Print File Using the Control Panel................................................................................ 105
Saving and Printing Using the Document Server.........................................................................................106
Storing Documents in Document Server.................................................................................................. 106
Managing Documents Stored in Document Server................................................................................107
Checking the Printer Status from the Printer Icon.........................................................................................108
Using the Quick Print Release Function........................................................................................................109
Using the Print/Scan(Memory Storage Device) Function..........................................................................110
5. Scan
Basic Procedure When Using Scan to Folder............................................................................................. 113
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information.....
.................................................................................................................................................................... 114
Registering an SMB Folder.......................................................................................................................116
3
Deleting an SMB Registered Folder.........................................................................................................119
Entering the Path to the Destination Manually........................................................................................ 120
Basic Procedure for Sending Scan Files by E-mail......................................................................................122
Registering an E-mail Destination.............................................................................................................123
Deleting an E-mail Destination................................................................................................................. 124
Entering an E-mail Address Manually..................................................................................................... 125
Basic Procedure for Storing Scan Files........................................................................................................ 126
Checking a Stored File Selected from the List......................................................................................... 127
Specifying the File Type................................................................................................................................ 128
Specifying Scan Settings...............................................................................................................................130
6. Document Server
Storing Data................................................................................................................................................... 131
Printing Stored Documents............................................................................................................................ 133
7. Web Image Monitor
Displaying Top Page..................................................................................................................................... 135
8. Adding Paper and Ink
Loading Paper................................................................................................................................................137
Precautions for Loading Paper................................................................................................................. 137
Loading Paper Roll into the Paper Input Location...................................................................................138
Printing from the Paper Input Location Using the Printer Function......................................................... 151
Loading Paper into the Paper Bypass Location.......................................................................................152
Printing from the Paper Bypass Location Using the Printer Function......................................................156
Recommended Paper....................................................................................................................................159
Recommended Paper Sizes and Types................................................................................................... 159
Adding Ink......................................................................................................................................................175
Handling Ink.............................................................................................................................................. 177
Storing Ink.................................................................................................................................................. 177
Used Print Cartridges................................................................................................................................ 178
Replacing an Ink Collector Unit....................................................................................................................179
9. Troubleshooting
When a Status Icon Is Displayed..................................................................................................................181
When the Indicator Lamp for [Check Status] Is Lit or Flashing...................................................................182
When the Machine Makes a Beeping Sound.............................................................................................184
4
When You Have Problems Operating the Machine...................................................................................185
When Multiple Functions Cannot Be Executed Simultaneously............................................................ 190
Messages Displayed When You Use the Copy/Document Server Function...........................................191
Messages Displayed When You Use the Printer Function..........................................................................193
Messages Displayed on the Control Panel When You Use the Printer Function..................................193
Messages Printed on the Error Logs or Reports When You Use the Printer Function...........................196
Messages Displayed When You Use the Scanner Function...................................................................... 205
Messages Displayed on the Control Panel When You Use the Scanner Function.............................. 205
Messages Displayed on the Client Computer.........................................................................................214
When Other Messages Appear...................................................................................................................220
When There Is a Problem Scanning or Storing Originals......................................................................221
When the Address Book Is Updated....................................................................................................... 222
When Data Cannot Be Sent Due to a Problem with the Destination.....................................................223
When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......................223
When Problems Occur While Logging In............................................................................................... 225
When the User Lacks Privileges to Perform an Operation..................................................................... 225
When the LDAP Server Cannot Be Used.................................................................................................225
When Print Results Are Not Satisfactory......................................................................................................227
Checking Whether the Print-heads Scratch the Paper........................................................................... 227
Checking Whether a Nozzle Is Clogged................................................................................................227
If the Printout Is Smeared with Dots of Ink That Are 1 to 2 mm in Diameter......................................... 228
Adjusting the Print Quality.............................................................................................................................229
Print Nozzle Check Pattern.......................................................................................................................229
Clean Print-heads...................................................................................................................................... 230
Flush Print-heads........................................................................................................................................232
Adjustment..................................................................................................................................................233
10. Information for This Machine
Information on Environmental Regulations.................................................................................................. 243
ENERGY STAR Program........................................................................................................................... 243
Energy Saving Functions...........................................................................................................................243
User Information on Electrical and Electronic Equipment (mainly Europe)...................... 245
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)
.................................................................................................................................................................... 246
5
Notes to users in the state of California (Notes to Users in USA) (mainly North America)....
.................................................................................................................................................................... 246
INDEX...........................................................................................................................................................247
6
How to Read the Manuals
Symbols Used in the Manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see page 8 "Model-Specific
Information".
7
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
DNE003
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120–127 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
8
Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Roll Unit RU6550 Paper Input Location 2
9
10
1. What You Can Do with This Machine
You can search for a description by what you want to do.
Searching by What You Want to Do
You can search for a procedure by what you want to do.
Reducing my Costs
BRL059S
Printing multi-page documents on a single sheet (Combine)
See "Combined Copying", Copy/ Document Server.
Conserving ink when printing (Ink Save function)
See "Enabling the Ink Saving Function", Print.
Reducing electricity consumption
See "Saving Energy", Getting Started.
See "Timer Settings", Connecting the Machine/ System Settings.
11
Using Scanned Files on the Computer
CQH100
Sending scan files
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Sending the URL of the folder in which scan files are stored
See "Sending the URL by E-mail", Scan.
Storing scan files in a shared folder
See "Basic Procedure When Using Scan to Folder", Scan.
Storing scan files on media
See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Embedding text information in scanned files
See "Embedding Text Information in Scanned Data", Scan.
Managing and using documents converted to electronic formats (Document Server)
See "Relationship between Document Server and Other Functions", Copy/ Document Server.
Reducing the document size of scanned data (Reduce / Enlarge)
See "Edit", Scan.
Reducing the file size of scanned data while maintaining the text legibility (PDF (JPEG 2000))
See "Specifying the File Type", Scan.
1. What You Can Do with This Machine
12
Registering Destinations
CQH101
Using the control panel to register destinations in the Address Book
See "Registering a destination in the address book manually", Scan.
Operating the Machine More Effectively
CQH102
Registering and using frequently-used settings (Program)
See "Registering Functions in a Program", Convenient Functions.
Searching by What You Want to Do
13
Registering frequently-used settings as initial settings (Program as Defaults)
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
Registering frequently-used printing settings to the printer driver
See "Using One Click Presets", Print.
Changing the initial settings of the printer driver to frequently-used printing settings
See "Displaying the [Printing Preferences] Dialog Box", Print.
Adding shortcuts to frequently used programs or Web pages
See "Adding Icons to the [Home] Screen", Convenient Functions.
Changing the order of the function and shortcut icons
See "Changing the Order of Icons on the [Home] Screen", Convenient Functions.
1. What You Can Do with This Machine
14
What You Can Do with This Machine
This section describes the features of this machine.
Customizing the [Home] Screen
The icons of each function are displayed on the [Home] screen.
DNE059
• You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs
or Web pages can be recalled easily by pressing the shortcut icons.
• You can display only the icons of functions and shortcuts that you use.
• You can change the order of the function and shortcut icons.
• For details about the features on the [Home] screen, see "How to Use the [Home] Screen", Getting
Started.
• For details about how to customize the [Home] screen, see "How to Customize the [Home]
Screen", Convenient Functions.
What You Can Do with This Machine
15
Making Copies Using Various Functions
CQH002
• You can make copies in full color. You can switch the color copy mode depending on the type of
originals used and the desired finish.
See "Copying in Color", Copy/ Document Server.
• You can print stamps on copies. Stamps can include background numbers, scanned images, dates,
page numbers, and texts.
See "Stamps", Copy/ Document Server.
• You can adjust the color tones and image quality of your copies.
For details about a color adjustment, see "Adjusting Color", Copy/ Document Server.
For details about an image adjustment, see "Image Adjustment", Copy/ Document Server.
• You can reduce or enlarge the copy image. Auto Reduce/Enlarge function enables the machine to
detect the original size automatically. Also, it enables the machine to select an appropriate
reproduction ratio based on the paper size you specify. If the orientation of the original is different
from that of the paper you are copying onto, the machine rotates the original image by 90 degrees
to match it with the copy paper.
See "Reducing or Enlarging Originals", Copy/ Document Server.
• Copier function such as Combine allows you to save on paper by copying multiple pages onto
single sheets.
For details about combined copying, see "Combined Copying", Copy/ Document Server.
• You can sort copies.
See "Sort", Copy/ Document Server.
1. What You Can Do with This Machine
16
Printing Data Using Various Functions
CQH003
• This machine supports network and local connections.
• You can print or delete print jobs stored on the machine's hard disk, which have been previously
sent from computers using the printer driver. The following types of print jobs can be selected:
Sample Print, Locked Print, Hold Print, and Stored Print.
See "Storing Documents in the Hard Disk Drive and Printing Them", Print.
• You can collate printed paper.
See "Collate", Print.
• You can print files stored on a removable memory device and specify print conditions such as print
quality and print size.
See "Direct Printing from a Memory Storage Device", Print.
Utilizing Stored Document
You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. Web Image
Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the
network. You can also change print settings and print multiple documents (Document Server).
What You Can Do with This Machine
17
CQH004
• You can retrieve stored documents scanned in scanner mode to your computer.
• Using the file format converter, you can download documents stored in copier, Document Server,
or printer mode to your computer.
• For details about how to use the Document Server, see "Storing Data in the Document Server",
Copy/ Document Server.
• For details about the Document Server in copier mode, see "Document Server", Copy/ Document
Server.
• For details about the Document Server in printer mode, see "Saving and Printing Using the
Document Server", Print.
• For details about the Document Server in scanner mode, see "Storing and Saving the Scanned
Documents", Scan.
1. What You Can Do with This Machine
18
Using the Scanner in a Network Environment
CQK103
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail).
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
• You can send scan files directly to folders (Sending scan files by Scan to Folder).
See "Basic Procedure When Using Scan to Folder", Scan.
Embedding Text Information in Scanned Files
You can extract text information from a scanned document and embed it in the file without using a
computer.
If you scan a document using this function, embedded text can be searched by using the text search
function or copied to another document.
What You Can Do with This Machine
19
DHJ266
• To use this function, the OCR unit is required.
• You can select a file type from [PDF], [PDF (JPEG 2000)], or [PDF/A].
• This function allows the machine to optically recognize characters in various languages and up to
approximately 40,000 characters a page on paper up to A1 size.
• See "Embedding Text Information in Scanned Data", Scan.
Preventing Information Leakage (Security Functions)
• You can protect documents from unauthorized access and stop them from being copied without
permission.
• You can control the use of the machine, as well as prevent machine settings from being changed
without authorization.
• By setting passwords, you can prevent unauthorized access via the network.
• You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
1. What You Can Do with This Machine
20
• You can limit the usage of functions for each user.
• See Security Guide.
Monitoring and Setting the Machine Using a Computer
Using Web Image Monitor, you can check the machine's status and change the settings.
CQH005
You can check which paper input location is running out of paper, register information in the Address
Book, specify the network settings, configure and change the system settings, manage jobs, print the job
history, and configure the authentication settings.
• See "Using Web Image Monitor", Connecting the Machine/ System Settings.
• See Web Image Monitor Help.
Preventing Unauthorized Copying
You can print embedded patterns on printouts to prevent unauthorized copying.
What You Can Do with This Machine
21
CQH103
• Using the printer driver, you can embed a pattern in the printed document. If the document is
copied on a machine with the Copy Data Security unit, protected pages are grayed out in the
copy. This can minimize the risk of confidential information being copied.
If the document is copied on a machine without the Copy Data Security Unit, the hidden text
becomes conspicuous in the copy, showing that the copy is unauthorized.
• Using the printer driver, you can embed text in the printed document for unauthorized copy
prevention. If the document is copied, scanned, or stored in a Document Server by a copier or
multifunction printer, the embedded text appears conspicuous in the copy, discouraging such
unauthorized copying.
• For details, see the printer driver Help and "Unauthorized Copy Prevention / Data Security for
Copying", Security Guide.
• For details about this function in the printer mode, see "Printing Documents That Are Not Authorized
for Duplication" Print.
1. What You Can Do with This Machine
22
2. Getting Started
This chapter describes how to start using this machine.
Guide to Names and Functions of Components
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Front
DNE001
1
2
3
4
6
7
5
8
9
1112
18
14
15
13
16
10
17
1. Original cover
Open to clear jammed originals.
2. Original stacker
Originals are stacked here.
3. Control panel
See page 27 "Guide to the Names and Functions of the Machine's Control Panel".
23
4. [Scanner Stop] key
Use if originals are feeding in slanted, or to cancel scanning while an original is feeding in.
5. Original table
Place originals here scanning side down.
6. Original guide
Set to the width of your originals.
7. Paper holding lever
This lever holds paper that is inserted into the paper input location or the paper bypass location. Use this lever
to copy or print from the bypass location, or to remove misfed paper.
8. Cartridge cover
Open to replace print cartridges.
9. Platen
Paper is sucked down and prevented from floating. Clean this area if the back of the printouts becomes dirty.
See "Cleaning the Platen", Maintenance and Specifications.
10. Paper bypass location
Load paper here when you copy or print from the paper bypass location. Load paper print side up.
11. Output basket
The delivered paper is stacked here. Change the mode of the basket according to the size of the paper.
12. Paper input location cover
Open to load the paper roll onto the paper input location or to remove misfed paper.
13. Rewind button
Press this button to load the paper roll or to remove misfed paper.
14. Paper Input Location 1
Load a paper roll here.
15. Paper Input Location 2
Load a paper roll here.
16. Paper output location
The printouts are delivered here.
17. Front cover
This is the cover of the paper bypass location. Open this cover to copy or print from the paper bypass
location, to remove misfed paper, or to clean the platen.
18. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
2. Getting Started
24
Rear
DNE002
4
1
2
3
1. Original exit
Originals are delivered here.
2. Vents
Prevent overheating.
3. Ink collector unit cover
Open this cover to replace the ink collector unit. Ink used for maintenance collects in the ink collector unit.
4. Original output guide
Stacks originals delivered to the rear output.
• The fan inside the machine near the vents may continue running to cool the machine. For details,
see page 220 "When Other Messages Appear".
Guide to Names and Functions of Components
25
Guide to Functions of the Machine's Options
Guide to Functions of the Machine's External Options
• Using Print Copy Tool, you can edit and manage print, copy, or scan jobs and configure device
settings. For details about the available Print Copy Tool functions, see the Print Copy Tool manual.
DNE004
2
1
1. Paper holder
Use to set a paper roll onto the paper input location.
This is useful to change quickly to a different size paper roll from the paper holder.
2. Paper Input Location 2
Load a paper roll onto this unit.
2. Getting Started
26
Guide to the Names and Functions of the
Machine's Control Panel
DNE093
21
4
5
5
6
3
1. Display panel
This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the
screens of the various functions and applications and provide you with information about operation status and
other messages. See page 39 "How to Use the [Home] Screen" and page 43 "How to Use Each
Application".
2. Main power indicator
The main power indicator goes on when you turn on the main power switch. When the machine is in Sleep
mode, the main power indicator flashes slowly. In Low Power mode, the main power indicator is lit.
3. Status indicator
Indicates the status of the system. Stays lit when an error occurs or the ink runs out.
4. Data In indicator (printer mode)
Flashes when the machine is receiving print jobs from a computer. See Print.
5. Media slots
Use to insert an SD card or a USB flash memory device.
6. Media access lamp
Lights up when an SD card is inserted in the media slot.
Guide to the Names and Functions of the Machine's Control Panel
27
Changing the Display Language
You can change the language used on the display. English is set as default.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Change Langs. Widget].
3. Select the language you want to display.
4. Press [OK].
2. Getting Started
28
Setting the Output Basket
• Open the output basket before you start printing.
• Hold the bars with both hands. If you hold the bars with only one hand, you might drop the bars.
• If the machine is installed near an air conditioner or heater, the delivered paper might not be
stacked properly due to the air from the air conditioner or heater.
• Printing photos or other images that use a lot of ink may make the paper frail so that it does not
stack properly.
• Do not touch output paper until printing is complete. Doing so may cause it to misfeed and result in
a malfunction.
• Do not obstruct the paper output location or put anything in the output basket. Doing so may cause
it to misfeed and result in a malfunction.
Prints are delivered to the output basket. Remove the prints one at a time from the output basket.
There are three ways to set up the output basket.
The illustrations show the position of the bars of the basket.
• Basic mode
For most printing, the basic mode can be used for the basket. For details, see page 31 "Setting
Up the Output Basket in Basic Mode".
Be sure to always use basic mode when printing on special paper or smaller size plain paper (A2
or smaller size).
2A
2C
2B
DNE062
• A0/A1/E/D stack mode
To stack A0/E or A1/D paper properly, set up the output basket in A0/A1/E/D stack mode, see
page 32 "Setting Up the Output Basket in A0/A1/E/D Stack Mode".
Setting the Output Basket
29
2A
2C
2B
2
DNE063
• A1/A2 (landscape)/D/C (landscape) stack mode
To stack A1/D or A2/C (landscape) paper properly, set up the output basket in A1/A2
(landscape)/D/C (landscape) stack mode, see page 35 "Setting Up the Output Basket in
A1/A2 (landscape)/D/C (landscape) Stack Mode".
2A
2C
2B
DNE064
Names of the parts of the output basket
2C
2B
2
DNE066
2
3
1
1. Bar 1
2. Bar 2
3. Lever
Hold them to change the mode of the output basket.
2. Getting Started
30
Setting Up the Output Basket in Basic Mode
For most printing, the basket can be set up in the basic mode.
1. Make sure the output basket is closed, and then pull it out.
DNE067
2. Slide bar 2 toward 2A.
Hold both ends of bar 2.
2A
2C
2B
2
DNE122
1
2
1. Bar 2
2. 2A
DNE068
Make sure the output basket is open before you start printing.
Setting the Output Basket
31
Printed paper is output as shown in the illustration.
DNE124
Close the output basket
1. Push the output basket towards the machine.
DNE069
Setting Up the Output Basket in A0/A1/E/D Stack Mode
To stack A0/E or A1/D paper properly, set up the output basket in A0/A1/E/D stack mode.
1. Make sure that the output basket is in basic mode.
DNE068
2. Getting Started
32
2. Carefully pull out bar 1 horizontally until it stops.
2
DNE070
1
1. Bar 1
The output basket locks in the horizontal position.
DNE071
3. Slide bar 2 toward 2B.
Hold both ends of bar 2.
2A
2C
2B
DNE096
1
2
1. Bar 2
2. 2B
Slide bar 2 until it clicks.
Setting the Output Basket
33
DNE097
When you start printing, make sure that the output basket is open as shown above.
Printed paper is output as shown in the illustration.
DNE125
Set the output basket to its original position
1. Slide bar 2 toward 2A.
Hold both ends of bar 2.
2A
2C
2B
2
DNE098
1
2
1. Bar 2
2. 2A
2. Getting Started
34
2. Carefully push in bar 1 horizontally until it stops.
DNE072
1
1. Bar 1
Setting Up the Output Basket in A1/A2 (landscape)/D/C (landscape) Stack
Mode
To stack A1/D or A2/C (landscape) paper properly, set up the output basket in A1/A2
(landscape)/D/C (landscape) stack mode.
1. Make sure that the output basket is in the basic mode.
DNE068
2. Carefully pull out bar 1 horizontally until it stops.
2
DNE070
1
Setting the Output Basket
35
1. Bar 1
The output basket locks in the horizontal position.
DNE071
3. Slide bar 2 toward 2B.
Hold both ends of bar 2. Slide bar 2 until it clicks.
2A
2C
2B
DNE096
1
2
1. Bar 2
2. 2B
4. Turn lever to 2C.
2A
2C
2B
2
DNE099
1
2
1. Lever
2. 2C
2. Getting Started
36
DNE100
When you start printing, make sure that the output basket is open as shown above.
Printed paper is output as shown in the illustration.
DNE126
Set the output basket to its original position
1. Turn lever to 2B.
2A
2C
2B
DNE121
1
2
1. Lever
2. 2B
2. Slide bar 2 toward 2A.
Hold both ends of bar 2.
Setting the Output Basket
37
2A
2C
2B
2
DNE098
1
2
1. Bar 2
2. 2A
3. Carefully push in bar 1 horizontally until it stops.
DNE072
1
1. Bar 1
2. Getting Started
38
How to Use the [Home] Screen
The [Home] screen is set as the default screen when the machine is turned on.
One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can
add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register
widgets such as the Change Langs. Widget to it. The [Home] screen and the screen of each function may
differ depending on the optional units that are installed.
To display the [Home] screen, press [Home] ( ) at the bottom of the screen in the center.
• Do not apply strong impact or force to the screen, or it may be damaged. Maximum force
allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8N.)
The [Home] screen consists of five screens, from Home screen 1 to Home screen 5. Home screen 3 is the
default screen that appears first after you press [Home].
To switch between screens, flick your finger to the right or left on the screen.
DNE131
5
6
12
1 32 4
7891011
1. Logged-in user icon
When user authentication is enabled, an icon is displayed that indicates that users are logged in.
Press the icon to show the names of the users that are currently logged in.
2. System message
Displays messages from the machine system and applications.
3. [Login]/[Logout]
These keys are displayed when user authentication is enabled. When you press [Login], the authentication
screen appears. If you have been already logged in to the machine, [Logout] appears. To log out of the
machine, press [Logout].
For details about how to log in and out, see page 57 "Logging In the Machine".
4. [Energy Saver]
Press to switch to Low Power mode or Sleep mode.
How to Use the [Home] Screen
39
For details about the modes, see "Saving Energy", Getting Started.
5. Application list icon
Press to display the application list. You can create shortcuts to the applications on the [Home] screen.
To use an application displayed in the [Widget] tab and [Program] tab, create a shortcut for the application
on the [Home] screen. For details, see "Customizing the [Home] Screen", Convenient Functions.
6. Icons to switch between screens
Press to switch between the five home screens. The icons appear at the bottom right and left of the screen, the
number of icons indicates the number of screens on each side of the current screen. For example, when you
view Home screen 3, 2 icons are displayed at both the right and left sides.
7. [Stop]
Press to stop a job in progress, such as copying, scanning, or printing.
8. [Menu]
Displays the menu screen of the application you are using. Depending on the application you are using, this
key may be disabled. You can also press this key in the [Home] screen to restore the [Home] screen's settings
to their defaults.
9. [Home]
Press to display the [Home] screen.
10. [Return]
Press this key to return to the previous screen while Screen Features are enabled or applications are used.
Depending on the application you are using, this key may be disabled. You can specify whether this key is
enabled or not in some applications. For details about the settings, see "Screen Features", Connecting the
Machine/ System Settings.
11. [Check Status]
Press to check the machine's system status, operational status of each function, and current jobs. You can also
display the job history and the machine's maintenance information.
12. Icon display area
Displays the function or application icons and widgets. Displayed icons differ between the five home screens.
For details about icons on each screen, see "Main Icons on the [Home] Screen", Getting Started.
You can also add shortcuts and arrange icons using folders. For details, see "Customizing the [Home]
Screen", Convenient Functions.
• You can change the [Home] screen's wallpaper. For details, see "Changing the [Home] Screen's
Wallpaper", Convenient Functions.
• You can switch modes by pressing icons on the [Home] screen. You can also switch modes by
pressing the function keys. For details about the function keys, see "Changing Modes by Pressing
the Function Keys", Getting Started.
• You cannot switch modes in any of the following situations:
• While scanning an original using the scanner function
• When accessing the following screens:
2. Getting Started
40
• Machine Features
• Counter
• Inquiry
• Address Book Management
• Tray Paper Settings
• Current Job / Job History
• The [Home] screen is set as the default screen when the machine is turned on. You can change this
default setting under Function Priority. See "Screen Features", Connecting the Machine/ System
Settings.
Adding Icons to the [Home] Screen
Adding shortcuts to the [Home] screen
You can add shortcuts to the machine's functions.
You can display the icons for the machine's functions and the embedded software applications after you
delete them from the [Home] screen.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Press .
3. Press the [Apps] tab to add a shortcut to an application other than the Classic
Applications. Press the [Program] tab to add a shortcut to one of the Classic Applications.
4. Press and hold down the application icon to add a shortcut to an application other than
the Classic Applications. Press and hold down the [Classic Applications] icon to add a
shortcut to one of the Classic Applications.
The image of where the shortcut is to be placed on the [Home] screen is displayed.
5. Drag the icon to where you want to place it on the screen.
If you want to add a shortcut to the Classic Applications, proceed to Step 6.
6. Select the Classic Applications that you want to add from the list.
Adding shortcuts to bookmarks on the [Home] screen
You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the
[Home] screen.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press .
How to Use the [Home] Screen
41
3. Press the [Program] tab.
4. Press and hold down the [Bookmark] icon.
The image of where the shortcut is to be placed on the [Home] screen is displayed.
5. Drag the icon to where you want to place it on the screen.
6. Select the bookmark you want to add from the bookmark list.
Adding shortcuts to programs to the [Home] screen
You can add shortcuts to programs registered on Copier mode, Scanner mode, or quick applications.
1. Display the function screen to which you want to register a program.
2. When you are using the standard applications or quick applications, press [Menu] ( ) at
the bottom of the screen in the center. When you are using the Classic Applications, press
[Recall/Program/Change Program] on the bottom left of the screen.
3. Register a program.
4. Press [Home] ( ) at the bottom of the screen in the center.
5. Press .
6. Press the [Program] tab.
7. To display a program registered to the standard applications or quick applications, hold
down the application icon. To display a program registered to the Classic Applications,
hold down the [Classic Applications] icon.
The image of where the shortcut is to be placed on the [Home] screen is displayed.
8. Drag the icon to where you want to place it on the screen.
9. Select the program you want to add from the list.
Adding widgets to the [Home] screen
You can add widgets to the [Home] screen to show the remaining amount of ink or change the display
language.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press .
3. Press the [Widget] tab.
4. Press and hold down the widget icon you want to add.
The image of where the widget is to be placed on the [Home] screen is displayed.
5. Drag the icon to where you want to place it on the screen.
2. Getting Started
42
How to Use Each Application
You can open the function screens by pressing icons such as [Copy] or [Scanner] on the [Home] screen.
Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick
Application Screen") can be used by each function.
Standard Application Screen
Functions and settings that are used frequently are shown on the top screen. Flick the screen up or
down to select a setting item. When you select an item, the pull-down menu appears, or the setting
item pops up. For details about operations on this screen, see "Possible Operations on the
Standard Application Screen", Getting Started. For details about how to use the screen, see
page 43 "[Copy] Screen" and page 46 "[Scanner] Screen".
Classic Application Screen
You can select advanced functions and detailed settings according to the functions and settings you
use frequently. For details about how to use this screen, see "[Copier (Classic)] screen", "[Scanner
(Classic)] screen", "[Printer (Classic)] Screen", and "[Document Server] Screen", Getting Started.
For details about keys that appear on the screen of each Classic Application, see "Keys that
Appear on the Initial Settings Screen and Screens of Each Classic Application", Getting Started.
Quick Application Screen
You can easily set the basic operations, such as sending scanned documents by e-mail or other
operations. For details about how to use this screen, see "[Quick Scanner] screen", Getting Started.
Functions usable on each screen
Screen Functions usable
Standard Application Screen • Copier
• Scanner
Classic Application Screen • Copier
• Scanner
• Printer
• Document Server
Quick Application Screen • Scanner
[Copy] Screen
You can switch the two screens described in this section by flicking the screen up or down.
How to Use Each Application
43
DNE110
1
7
2
3
5
6
4
No. Icon Description
1
You can select a color mode.
2
You can reduce or enlarge images.
3
You can select the paper input location containing the paper you want
to copy onto, and specify the length to cut the paper loaded in the
paper input location.
4
You can specify the numbers of copies to be made.
Press a number to enter the number of copies using the keyboard. You
can also specify the number of copies by pressing [ ] or [ ].
5
Preview prints change according to the settings you make.
6
You can reduce vertical resolutions to increase print speed.
7
You can adjust the density of the overall original in nine steps.
Specify the density by touching the icon and dragging it right or left.
2. Getting Started
44
DNE132
8
9
13 12 11
10
No. Icon Description
8
You can select an original type that is suitable for your originals.
9
You can assemble copies as sets in sequential order.
10
You can specify the size of originals when copying custom size
originals.
11
You can find other settings.
12
You can select a reproduction ratio automatically and copy the
originals onto a single sheet of copy paper.
13
You can set the machine to scan using a predetermined width,
regardless of the actual width of the original.
How to Use Each Application
45
[Scanner] Screen
DNE105
1 43
13
5
7
2
1011
12
6
8
9
No. Icon Description
1
Displays the type of scanner destination.
Press to switch between e-mail destinations and folder destinations.
2
The specified destination is shown here.
By tapping the destination, you can register it to the Address Book or
remove it from the destinations.
By flicking up and down, you can confirm the selected destinations.
3
The total number of the selected destinations appears.
Press to display a screen to confirm destinations.
In the screen to confirm destinations, you can do the following:
• Switch the "To", "Cc", and "Bcc" fields of the e-mail destinations
• Register destinations to the Address Book
• Edit destinations
• Remove destinations from the destination list
4
Press to display the transmission results screen.
In the transmission results screen, you can do the following:
• Check sent jobs
• Check error descriptions
• Cancel transmission of a document in standby
• Print a list of transmission results
2. Getting Started
46
No. Icon Description
5 Press to clear your current settings.
6 Press to display the preview screen after scanning originals.
7 You can check the settings in Send Settings.
8
Press to open the send settings screen. For details, see page 47
"[Send Settings] screen".
9
Press to scan originals and start sending.
10
Press to switch the section of the Address Book.
11
Shows the destinations in the Address Book.
If a password or protection code is specified to a folder destination,
enter the password or protection code on the screen displayed after
tapping the folder destination.
12 The sections of the Address Book.
13
Press to add a destination.
Destinations can be added as follows:
• Input destinations manually
• Select from the transmission history
• Specify a registration number from the Address Book
• Search for a destination in the Address Book or on the LDAP server
[Send Settings] screen
You can switch the three screens described in this section by flicking the screen up or down.
How to Use Each Application
47
DNE106
1 2 3
7 6 5
No. Icon Description
1
Press to select the settings that are appropriate for the type of your
original and color mode.
2
Press to select a file type.
3
Press to select the resolution to scan the original.
4 If you select this, the machine waits indefinitely for additional originals.
5
Press to specify the density to scan the original.
You can also specify the density by touching the icon and dragging
it right or left.
6
Press to specify a file name.
7
Press to select the scanning size of the original.
DNE107
8 9 10
11
12
2. Getting Started
48
No. Icon Description
8
Press to select the orientation of the original.
9
Press to specify the sender.
10
Press to specify the magnification ratio for scanning the original.
11 Press to enter the subject of the e-mail.
12 Press to enter the main text of the e-mail.
DNE108
13 14 15
17 16
No. Icon Description
13
If you select [Positive / Negative], a black and white original will
produce a negative scanned image.
14
If you select [Mirror Image], the scanned image will be a mirror image
of the original.
15
Press to erase the image from a specified width around the document
and in the center of the document when the document is scanned.
16
Press this to notify the sender that the e-mail recipient has opened the e-
mail.
17
Press to sign and encrypt the e-mail.
How to Use Each Application
49
Registering Functions in a Program
Depending on the functions, the number of programs that can be registered is different.
Standard Applications
• Copy: 25 programs
• Scanner: 100 programs
Classic Applications
• Copier (Classic): 25 programs
• Document Server: 25 programs
• Scanner (Classic): 25 programs
Quick Applications
• Quick Scanner: 100 programs
The following settings can be registered to programs:
Standard Applications
• Copy:
Color mode, Reduce/Enlarge, Quantity, Density, Paper Input Select, Combine, Sort, Original
Size, Original Type, Other Settings
• Scanner:
Destination, Preview, Send Settings
Classic Applications
• Copier (Classic):
High Speed Copy, color mode, original type, density, Original Settings, paper input
location/ paper bypass location, Store File (except for User Name, File Name, and
Password), Synchro Cut, Variable Cut, Auto Reduce / Enlarge, User Auto R/E, Finishing,
Adjust Print Position, Edit / Color, Combine, Reduce / Enlarge, number of copies
• Document Server (on the initial document print screen):
Finishing, Adjust Print Position, Stamp, number of prints
• Scanner (Classic):
Scan Settings, density, Next Original Wait, Original Feed Type, Send File Type / Name
(except for Security Settings and Start No.), Store File (except for User Name, File Name,
and Password), Preview, Destinations selected from the Address Book, Text, Subject, Security,
Recept. Notice, File Emailing Method
Quick Applications
• Quick Scanner:
Destination, Original Type, File Type, Resolution, Original Orientation, Scan Size, Preview
2. Getting Started
50
This section explains how to register functions to a program by using each application.
Standard Applications/Quick Applications
1. Edit the settings so all functions you want to register to a program are selected on the
[Copy], [Scanner], or [Quick Scanner] screen.
2. Press [Menu] ( ) at the bottom of the screen in the center.
3. Press [Reg. Current Setting to Program].
4. Press the program number you want to register.
5. Enter the program name.
6. Select the icon for the program.
7. Press [Prev. Screen].
When using the quick application, press [Previous Scr.].
8. Press [OK].
9. Press [Place].
Even if you select [Do not Place], you can add shortcuts to the program to the [Home] screen
after the program registration is complete.
10. Press [Exit].
Classic Applications
1. Edit the settings so all functions you want to register to a program are selected on the
[Copier (Classic)], [Document Server], or [Scanner (Classic)] screen.
When using the Document Server, edit the settings on the initial document print screen.
2. Press [Recall/Program/Change Program] on the bottom left of the screen.
3. Press [Program].
4. Press the program number you want to register.
5. Enter the program name.
6. Press [OK].
7. Press [Exit].
Registering Functions in a Program
51
• The number of characters you can enter for a program name varies depending on the functions as
follows:
• Standard Applications
• Copy: 40 characters
• Scanner: 40 characters
• Classic Applications
• Copier (Classic): 34 characters
• Document Server: 34 characters
• Scanner (Classic): 34 characters
• Quick Applications
• Quick Scanner: 40 characters
• When a specified program is registered as the default, its values become the default settings, which
are displayed without recalling the program, when modes are cleared or reset, and after the
machine is turned on. See "Changing the Default Functions of the Initial Screen", Convenient
Functions.
• If the paper input location you specified in a program runs out of paper and an another paper
input location is configured with the same size of paper, the paper input location will automatically
switch to the other.
• Destinations can be registered to a program of the scanner mode only when [Include Destinations]
is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting,
see "General Settings", Scan.
• Folder destinations that have protection codes cannot be registered to a program of the scanner
mode.
• Programs are not deleted by turning the power off or by pressing [Reset] unless the program is
deleted or overwritten.
• When you are using the Classic Applications, program numbers with
next to them indicate that
the programs have been registered.
• Programs can be registered to the [Home] screen, and can be recalled easily. For details, see
page 41 "Adding Icons to the [Home] Screen". Shortcuts to programs stored in Document Server
mode cannot be registered to the [Home] screen.
2. Getting Started
52
Example of Programs (When Using the Classic Applications)
Copier (Classic)
Program name Program description Effect
Dated confidential
copy
In [Edit / Color], specify
[CONFIDENTIAL] under [Preset
Stamp], and [Date Stamp].
You can increase security
awareness by printing
"CONFIDENTIAL" and the date on
copies.
Stamping
corporate name
copy
Specify [User Stamp] in [Edit /
Color].
You can stamp the name of your
company on copies of working or
architectural drawings. Your
company name needs to be pre-
registered in the machine.
Unified-size copy Specify [Auto Reduce / Enlarge]. You can print various size copies
onto one size of paper, so they are
easier to manage.
Thumbnail copy Specify [Combine]. You can copy up to 8 pages onto
one side of a sheet, so that you can
save paper.
Storage copy:
XXXX
(replace XXXX by a
folder name)
Specify a folder in [Target Folder to
Store] in [Store File].
You can use folders to organize
stored files by user name or
intended use.
Scanner (Classic)
Program name Program description Effect
Easy PDF scan Select [Full Color: Text / Photo] in
[Scan Settings]. In [Send File Type /
Name], select [PDF] under [File
Type] and enter the business details
such as "London branch: daily
report" under [File Name].
You can scan documents efficiently.
High compression
PDF scan
Select [Full Color: Text / Photo] in
[Scan Settings] and [PDF (JPEG
2000)] in [Send File Type / Name].
You can compress the data size of
scanned documents, so that you can
send and store them.
Registering Functions in a Program
53
Program name Program description Effect
Long-term storage
scan
Select [PDF/A] in [Send File Type /
Name].
You can easily digitize documents
to "PDF/A" file format, which is
suitable for long-term storage.
Unified-size scan In [Scan Settings], select [Reduce /
Enlarge] under [Edit], and then
specify the reproduction ratio or
finished size of scanned data for
each page of the original.
You can skip the procedure to unify
the print size when reprinting
scanned data.
Digital signature
scan
In [Send File Type / Name], specify
[PDF], [PDF (JPEG 2000)], or
[PDF/A] and also specify [Digital
Signature].
You can add a digital signature to
an important document such as a
contract, so that any data tampering
can be detected.
High resolution
scan
In [Send File Type / Name], specify
[TIFF]. Also, specify a higher
resolution in [Scan Settings].
Scanned documents maintain much
of the detail of the originals, but the
size of the data may be quite large.
Scan to XXXX
(replace XXXX by a
destination name)
Select e-mail or folder destinations
from the list that is registered in the
machine's Address Book, and then
specify the scan settings.
If you register destinations and scan
settings that you use often, you can
skip the procedures to specify them
when sending a scanned file.
Storage scan:
XXXX
(replace XXXX by a
folder name)
Specify a folder in [Target Folder to
Store] in [Store File].
You can use folders to organize
stored files by user name or
intended use.
• Depending on the options installed, some functions cannot be registered. For details, see "Functions
Requiring Optional Configurations", Getting Started.
• The names of programs given above are just examples. You can assign any name to a program
according to your objectives.
• Depending on your business details or the type of documents to be scanned, registering a program
cannot be recommended.
2. Getting Started
54
Turning On/Off the Power
• Do not repeatedly push the main power switch.
• When you push the main power switch, wait at least 10 seconds after it is confirmed that the main
power indicator has lit up or gone out. Not doing so may result in nozzle clogging due to dried
head, leading to malfunctions.
The main power switch is on the left side of the machine. When this switch is turned on, the main power
turns on and the main power indicator on the right side of the control panel lights up. When this switch is
turned off, the main power turns off and the main power indicator on the right side of the control panel
goes out. When this is done, machine power is off.
Turning On the Main Power
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch.
The main power indicator goes on.
Turning Off the Main Power
• When disconnecting the power cord from the wall outlet, always pull the plug, not the cord.
Pulling the cord can damage the power cord. Use of damaged power cords could result in fire
or electric shock.
• Do not turn off the power while the machine is in operation. Doing so may result in nozzle clogging
due to dried head, leading to malfunctions.
Turning On/Off the Power
55
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
1. Push the main power switch.
The main power indicator goes out. The main power turns off automatically when the machine shuts
down. If the screen on the control panel does not disappear, contact your service representative.
2. Getting Started
56
Logging In the Machine
When the Authentication Screen is Displayed
If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication
screen appears on the display. The machine only becomes operable after entering your own Login User
Name and Login Password. If User Code Authentication is active, you cannot use the machine until you
enter the User Code.
If you can use the machine, you can say that you are logged in. When you go out of the operable state,
you can say that you are logged out. After logging in the machine, be sure to log out of it to prevent
unauthorized usage.
• Ask the user administrator for the Login User Name, Login Password, and User Code. For details
about user authentication, see "Configuring User Authentication", Security Guide.
• User Code to enter on User Code Authentication is the numerical value registered in the Address
Book as "User Code".
User Code Authentication Using the Control Panel
If User Code Authentication is active, a screen prompting you to enter a User Code appears.
1. Enter a User Code (up to eight digits), and then press [OK].
Logging In Using the Control Panel
This section explains the procedure for logging in to the machine when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
Logging In the Machine
57
1. Press [Login] on the top right on the screen.
2. Press [User Name].
3. Enter a Login User Name, and then press [Done].
4. Press [Password].
5. Enter a Login Password, and then press [Done].
6. Press [Login].
Logging Out Using the Control Panel
This section explains the procedure for logging out the machine when Basic Authentication, Windows
Authentication, or LDAP Authentication is set.
• To prevent use of the machine by unauthorized persons, always log out when you have finished
using the machine.
1. Press [Logout] on the top right on the screen.
2. Getting Started
58
2. Press [OK].
Logging In the Machine
59
Placing Originals
• Place one original at a time on the original table.
• When inserting an original, push it lightly against the rollers. Pushing it with force may cause an
original jam.
• Once an original start to feed in, do not push or pull it. This may damage the original.
• If the original's front or rear edge is badly curled, smooth it out with both hands before scanning. If
the original is inserted as is, it may be damaged.
• When the machine is printing on paper that requires a long time for the ink to dry, such as
translucent (vellum) paper, wait until each job has finished printing before loading the next original.
If you load the next original while the machine is printing, the original might touch the printout and
be stained with ink.
• Be sure not to place anything other than originals on the original table.
• Load the original only after the machine is ready.
Placing Originals on the Original Table
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press the [Copy] or [Scanner] icon.
Make sure that "Please wait." message disappears from the screen.
3. Adjust the original guides to the original size.
Adjust the original guides so they are the same distance from the center of the original table.
Make sure that the original guides are flush against the original. Do not push the original guide side
fences with force.
DNE012
2. Getting Started
60
4. Using both hands, carefully insert the original between the original guides, scan side
down.
Push the original so that it makes light contact with the feed rollers.
Support the original with your hands until it feeds in.
Stopping originals from feeding in
If the originals are feeding in slanted, or jamming, etc., press the [Scanner Stop] key to stop them
feeding in.
DNE014
Scanning an Original using a Carrier Sheet
Use the carrier sheet when scanning originals such as originals drawn in pencil, and pasted originals.
For details, see "Originals that should be scanned using the carrier sheet", Paper Specifications and
Adding Paper.
• When using the carrier sheet, originals should be ejected onto the original output guides. If the
original is ejected onto the original stackers, it might be damaged. For details about how to eject
Placing Originals
61
originals onto the original output guides, see "Ejecting originals onto the original output guides",
Paper Specifications and Adding Paper.
1. Open the carrier sheet with the transparent sheet face up, and then insert the original also
face up.
Align the original with the fold of the carrier sheet.
2. Adjust the original guides to the size of the carrier sheet.
3. Using both hands, hold the carrier sheet face down, and carefully insert the folded edge
of the carrier sheet between the original guides.
Placing Rolled Originals
When placing rolled originals, you can use the output basket.
2. Getting Started
62
1. Check that the output basket is in basic mode.
DNE016
2. Adjust the original guides to the original size.
3. Place the trailing edge of the rolled original on the output basket.
4. Pull the leading edge of the original up to the original table with the side to be scanned
facing down.
5. Using both hands, carefully insert the original between the original guides.
DNE017
Placing Originals
63
2. Getting Started
64
3. Copy
This chapter describes frequently used copier functions and operations. For information not included in
this chapter, see Copy/ Document Server available on our website.
Basic Procedure
To make copies of originals, place them on the original table. For details, see page 60 "Placing
Originals on the Original Table".
To specify output locations for originals, see "Output Locations for Originals", Paper Specifications and
Adding Paper.
To copy onto paper other than plain paper, specify the paper type in User Tools according to the weight
of the paper you are using. For details, see "System Settings", Connecting the Machine/ System
Settings.
To get the output basket ready, see page 29 "Setting the Output Basket".
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Copier (Classic)] icon.
3. Make sure that no previous settings remain.
When there are previous settings remaining, press [Reset].
4. Specify the output location for originals.
If the rear original stackers are installed, originals are ejected onto the original stackers. If the
rear original stackers are not installed, originals are ejected onto the original output guides.
5. Select an original orientation that matches the orientation of your originals.
6. Make desired settings.
7. Enter the number of copies with the number keys.
The maximum copy quantity that can be entered is 99.
65
8. Place the original on the original table.
The original feeds into the machine automatically, and copying starts.
If [Press Start Key] is selected for [Feed Start Method], copying starts after you press [Start].
9. When the copy job is finished, press [Reset] to clear the settings.
3. Copy
66
Reducing or Enlarging Originals
This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a
paper size.
Base Point
The upper right corner is the base point.
CPH016
In addition to the functions described in this section, advanced reduce/enlarge copy functions are also
available. For details about these functions, see "Advanced Reduce/Enlarge Copying", Copy/
Document Server.
• The reproduction ratio is between 25.0 and 400.0%.
Preset Reduce / Enlarge
This function allows you to reduce or enlarge images by selecting a preset ratio.
You can register up to three frequently used reproduction ratios other than the preset reduce/enlarge
ratios.
CKN004
Reducing or Enlarging Originals
67
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Press [Reduce / Enlarge].
2. Select a ratio, and then press [OK].
3. Place the original, and start scanning.
Zoom
You can specify the reproduction ratio in increments of 0.1%.
3. Copy
68
CKN007
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ]
or [ ].
This section describes how to enter the ratio using the number keys.
1. Press [Reduce / Enlarge].
2. Press [Number keys].
Reducing or Enlarging Originals
69
3. Enter the desired ratio with the number keys, and then press [ ].
4. Press [OK] twice.
5. Place the original, and start scanning.
Auto Reduce / Enlarge
The machine automatically detects the original size and then selects an appropriate reproduction ratio
based on the paper size you select.
CKN008
• You cannot use the paper bypass location with this function.
This is useful to copy different size originals to the same size paper.
To ensure the print result you require is produced, specify the original orientation before using Auto
Reduce / Enlarge. Make sure that the original orientation setting matches the actual orientation of your
original. For details, see "Original Orientation", Copy/ Document Server.
The original sizes and orientations you can use with this function are as follows:
(mainly Europe)
A0 , A1 , A2 , A3 , A4 , B1 JIS , B2 JIS , B3 JIS , B4 JIS
(mainly North America)
• Engineering
3. Copy
70
E (34 × 44) , D (22 × 34) , C (17 × 22) , B (11 × 17) , A (8
1
/
2
× 11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18 × 24) , B (12 × 18) , A (9 × 12)
• Others
8
1
/
2
× 12 , 8
1
/
2
× 13 , 8
1
/
2
× 14 , 11 × 14 , 11 × 15 , 12 × 14
1
/
2
, 30 × 21 ,
30 × 42
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Press [Auto Reduce / Enlarge].
2. Select the paper size.
3. Place the original, and start scanning.
User Auto Reduce / Enlarge
When the original is placed, the machine automatically enlarges or reduces the image to fit the paper
size specified in advance.
• You cannot use the paper bypass location with this function.
Using User Tools allows you to specify how much each original is enlarged or reduced.
Reducing or Enlarging Originals
71
You can select the following combinations:
(mainly Europe)
Original size Copy size
A0 A0, A1, A2, A3, A4, B1 JIS, B2 JIS, B3
JIS, B4 JIS
A1
A2
A3
A4
B1 JIS
B2 JIS
B3 JIS
B4 JIS
(mainly North America)
Original size Copy size
Engineering E (34 × 44) E (34 × 44), D (22 × 34), C (17 × 22),
B (11 × 17), A (8
1
/
2
× 11)
D (22 × 34)
C (17 × 22)
B (11 × 17)
A (8
1
/
2
× 11)
Architecture E (36 × 48) E (36 × 48), D (24 × 36), C (18 × 24),
B (12 × 18), A (9 × 12)
D (24 × 36)
C (18 × 24)
B (12 × 18)
A (9 × 12)
3. Copy
72
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Press [User Auto R/E].
2. Check that the combination selected for User Auto Reduce / Enlarge is the one you
want.
3. Place the original, and start scanning.
Reducing or Enlarging Originals
73
Combined Copying
This mode can be used to select a reproduction ratio automatically and copy the originals onto a single
sheet of copy paper.
The machine selects a reproduction ratio between 25.0 and 400.0%. If the orientation of the original is
different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to
make copies properly.
CKN014
• You cannot use the paper bypass location with this function.
There are three types of One-Sided Combine.
• 1 Sided 2 Originals Combine 1 Side
Copies two 1-sided originals to one side of a sheet.
• 1 Sided 4 Originals Combine 1 Side
Copies four 1-sided originals to one side of a sheet.
• 1 Sided 8 Originals Combine 1 Side
Copies eight 1-sided originals to one side of a sheet.
Orientation of the original and image position of Combine
The image position of Combine differs according to original orientation and the number of originals
to be combined.
• Portrait ( ) originals
CKN015
• Landscape ( ) originals
3. Copy
74
CKN016
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Press [Combine].
2. Select the number of originals to combine.
3. Press [Original Orientation].
4. Select the original orientation.
5. Press [OK] twice.
6. Select the paper size.
7. Place the original, and start scanning.
Combined Copying
75
Specifying the Length of Copy Paper Cut
Specify the length to cut the paper loaded in the paper input location.
• You cannot cut the paper in the paper bypass location.
The following paper cut methods are available:
Synchro Cut
Cuts the paper at the same length as the original. If the copy is enlarged or reduced, the machine
calculates the appropriate length for the magnification ratio and cuts the paper.
Preset Cut
Cuts the paper at a preset size, regardless of the size of the original. You can use this to copy
different sized originals to the same size.
Variable Cut
Cuts the paper to the size entered.
Synchro Cut
Cuts the paper at the same length as the original. If the copy is enlarged or reduced, the machine
calculates the appropriate length for the magnification ratio and cuts the paper.
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
3. Copy
76
When Using the Copier (Classic) Application
1. Select Paper Input Location 1 or 2.
2. Make sure that [Synchro Cut] is selected.
Preset Cut
Cuts the paper at a preset size, regardless of the size of the original. You can use this to copy different
sized originals to the same size.
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Select a preset cut size of Paper Input Location 1 or 2.
Specifying the Length of Copy Paper Cut
77
The preset cut size differs depending on the paper roll width. It is cut in the following sizes.
(mainly Europe)
Paper roll width Preset Preset
841 mm A0 A1
594 mm A1 A2
420 mm A2 A3
297 mm A3 A4
728 mm B1 JIS B2 JIS
515 mm B2 JIS B3 JIS
364 mm B3 JIS B4 JIS
914 mm 1,219 mm 610 mm
880 mm 1,189 mm 594 mm
800 mm 1,189 mm 594 mm
707 mm 1,000 mm 500 mm
680 mm 841 mm 420 mm
660 mm 841 mm 420 mm
625 mm 880 mm 440 mm
620 mm 880 mm 440 mm
490 mm 594 mm 297 mm
440 mm 594 mm 297 mm
(mainly North America)
• Engineering
Paper roll width Preset Preset
34 inch 34 × 44 22 × 34
22 inch 22 × 34 17 × 22
17 inch 17 × 22 11 × 17
3. Copy
78
Paper roll width Preset Preset
11 inch 11 × 17 8
1
/
2
× 11
• Architecture
Paper roll width Preset Preset
36 inch 36 × 48 24 × 36
30 inch 30 × 42 21 × 30
24 inch 24 × 36 18 × 24
18 inch 18 × 24 12 × 18
12 inch 12 × 18 9 × 12
• Others
Paper roll width Preset Preset
15 inch 15 × 20 -
14 inch - 8
1
/
2
× 14
Variable Cut
Cuts the paper to the size entered.
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
Specifying the Length of Copy Paper Cut
79
When Using the Copier (Classic) Application
1. Select [Variable Cut].
2. Enter the length with the number keys, and then press [ ].
3. Press [OK].
4. Select Paper Input Location 1 or 2.
3. Copy
80
Copying from the Paper Bypass Location
Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input
locations.
About how to load paper in the paper bypass location, see page 152 "Loading Paper into the Paper
Bypass Location".
If cables are hanging from the back of the machine or objects are near the back of the machine, paper
may bump against them and cause a paper jam or wrinkle the paper. Check that there are no objects on
the back of the machine before you start copying.
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Open the front cover, and then pull up the paper holding lever.
2. Insert the paper copy side up into the paper bypass location.
3. Lower the paper holding lever, and then close the front cover.
4. Specify the type of the paper as necessary.
5. Make sure that the paper bypass location ( ) is selected, and then press [ ].
6. Press [Paper Size].
7. Specify the size of the paper, and the press [OK] twice.
8. Enter the number of copies with the number keys.
9. Place the original, and start scanning.
Copying starts automatically.
10. When copying the originals onto two or more sheets of paper, repeat Steps 1 to 4 for
as many copies as you are making.
In Step 4, select [Matches].
11. When the copy job is finished, press [Reset] to clear the settings.
Copying from the Paper Bypass Location
81
• If you specify [Display Automatically] for [Paper Settings Screen for Bypass], you can display the
[Bypass Paper] screen by pressing [ ] instead of pressing [ ]. For details, see "General
Features", Copy/ Document Server.
• If the paper bypass location is not automatically selected, press [
].
Copying onto Regular Size Paper from the Paper Bypass Location
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Open the front cover, and then pull up the paper holding lever.
2. Insert the paper copy side up into the paper bypass location.
3. Lower the paper holding lever, and then close the front cover.
4. Specify the type of the paper as necessary.
5. Make sure that the paper bypass location ( ) is selected, and then press [ ].
6. Press [Paper Size].
7. Select the paper size.
8. Press [OK] twice.
3. Copy
82
Copying onto Custom Size Paper from the Paper Bypass Location
Paper that has a horizontal length of 279.4–914.4 mm (11.00–36.00 inches) and a vertical length of
210.0–2,000.0 mm (8.27–78.74 inches) can be fed in from the paper bypass location.
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Open the front cover, and then pull up the paper holding lever.
2. Insert the paper copy side up into the paper bypass location.
3. Lower the paper holding lever, and then close the front cover.
4. Specify the type of the paper as necessary.
5. Make sure that the paper bypass location (
) is selected, and then press [ ].
6. Press [Paper Size].
7. Press [Custom Size].
8. Enter the horizontal size with the number keys, and then press [ ].
9. Enter the vertical size with the number keys, and then press [ ].
10. Press [OK] twice.
Copying from the Paper Bypass Location
83
Sort
The machine assembles copies as sets in sequential order.
Depending on your model and which options are installed on it, some of these functions might not be
available. For details, see "Functions Requiring Optional Configurations", Getting Started.
• To use the Rotate Sort function, two paper input locations that can be fed paper of the same size
and type, but in different orientation ( ), are required. For details, see "Tray Paper Settings",
Connecting the Machine/ System Settings.
• You cannot use the paper bypass location with Rotate Sort.
Sort
Copies are assembled as sets in sequential order.
CKN018
Rotate Sort
Every other copy set is rotated by 90 degrees ( ) and delivered to the output basket.
CKN019
3. Copy
84
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. Press [Finishing].
2. Select [Sort] or [Rotate Sort], and then press [OK].
3. Enter the number of copy sets using the number keys.
4. Place your original, and start scanning.
To confirm the type of finishing, press [Sample Copy].
Scan each page of your original.
Press [
] after all the originals have been scanned.
Sort
85
Changing the Number of Sets
You can change the number of copy sets during copying.
• This function can be used only when the Sort function is selected.
When Using the Copy Application
About how to use the application's screen, see page 43 "[Copy] Screen".
When Using the Copier (Classic) Application
1. While "Copying..." is displayed, press [Stop].
2. Enter the number of copy sets with the number keys.
3. Press [Continue].
Copying starts again.
3. Copy
86
Storing Data in the Document Server
The Document Server enables you to store documents being read with the copy feature on the hard disk
of this machine. Thus you can print them later applying necessary conditions.
You can check the stored documents on the Document Server screen. For details about the Document
Server, see page 131 "Storing Data".
• You cannot use the paper bypass location with this function.
1. Press [Store File].
2. Enter a user name, file name, or password if necessary.
3. Specify a folder in which to store the document if necessary.
4. Press [OK].
5. Place the original, and start scanning.
The original feeds into the machine automatically, and copying starts. The scanned data is also
stored in the memory. If you want to store another document, do so after copying is complete.
Storing Data in the Document Server
87
3. Copy
88
4. Print
This chapter describes frequently used printer functions and operations. For information not included in
this chapter, see Print available on our website.
Installing the Printer Driver for a Network
Connection
This section describes the installation procedure of the printer drivers for network connection.
• Manage Printers permission is required to install the driver. Log on as an Administrators group
member.
Installing the Printer Driver for the Selected Port
Describes the driver installation procedure for each printer port. See the installation procedure for the
printer port you are using.
Port Type Reference
Standard TCP/IP port page 89 "Using the Standard TCP/IP port"
IPP port page 90 "Using the IPP port"
LPR port page 91 "Using the LPR port"
Using the Standard TCP/IP port
1. Click [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next >].
3. Select a printer driver you want to use, and then click [Next >].
4. Select [Specify a new port], and then click [Next >].
5. Select [Standard TCP/IP Port], and then click [Next >].
6. Click [Next].
7. Enter the machine name or IP address, and then click [Next].
When the device type selection appears, select "RICOH Network Printer C model".
8. Click [Finish].
89
9. Select the [Printer Name:] check box of the machine model you want to use.
10. Configure the user code, default printer, and shared printer as necessary.
11. Click [Continue].
The installation starts.
12. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
Using the IPP port
• Installation of the certificate is especially necessary for users who want to print via IPP-SSL from
Windows Vista/7/8/8.1/10 or Windows Server 2008/2008 R2/2012/2012 R2. For details,
consult your administrator.
• If a certificate authority issues a certificate that must be authenticated by an intermediate certificate
authority, and the certificate is installed on this machine, an intermediate certificate must be
installed on the client computer. Otherwise, validation by the certificate authority will not be
performed correctly.
• If validation cannot be performed properly, a warning message informing you that installation is
not possible might appear when you try to add a printer using IPP-SSL under Windows Vista/
7/8/8.1/10 or Windows Server 2008/2008 R2/2012/2012 R2. To enable authentication
from the client computer, install the intermediate certificate on the client computer, and then
reestablish connection.
• Intermediate certificates cannot be installed on this machine.
1. On the [Start] menu, click [Devices and Printers].
If you are using a computer that is running Windows 8/8.1 or Windows Server 2012/2012 R2,
click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window
appears, click [View devices and printers].
If you are using a computer that is running Windows 10, right-click the [Start] button on the
desktop, and then click [Control Panel]. When the [Control Panel] window appears, click [View
devices and printers].
2. Click [Add a printer].
If you are using a computer that is running Windows 8/8.1/10 or Windows Server 2012/2012
R2, proceed to Step 4.
3. Click [Add a network, wireless or Bluetooth printer].
4. Click [The printer that I want isn't listed].
4. Print
90
5. In the [Select a shared printer by name] box, enter "http://(machine's IP address or host
name)/printer (or ipp)" as the printer's address, and then click [Next].
6. Click [Have Disk...].
7. Click [Browse...], and then specify a location for the INF file.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
8. Click [Open].
9. Click [OK] to close the [Install From Disk] window.
10. Select the manufacturer and model name of the machine you want to use, and then click
[OK].
The installation starts.
11. Follow the instructions that appear. Modify settings such as printer name and default
printer configuration, as necessary. You can also print a test page.
12. Click [Finish].
Using the LPR port
1. Click [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next >].
3. Select a printer driver you want to use, and then click [Next >].
4. Select [Specify a new port], and then click [Next >].
5. Select [LPR Port], and then click [Next >].
6. Enter the machine name or IP address in the [Name or address of server providing lpd:]
box.
7. Enter "lp" in the [Name of printer or print queue on that server:] box, and then click [OK].
8. Select the [Printer Name:] check box of the machine model you want to use.
9. Configure the user code, default printer, and shared printer as necessary.
10. Click [Continue].
The installation starts.
11. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
Installing the Printer Driver for a Network Connection
91
Using Windows Print Server
1. Click [PostScript 3 Printer Driver] on the installer screen.
2. The software license agreement appears in the [License Agreement] dialog box. After
reading the agreement, click [I accept the agreement.], and then click [Next >].
3. Select a printer driver you want to use, and then click [Next >].
4. Select [Specify a new port], and then click [Next >].
5. Select [Network Printer], and then click [Next >].
6. Double-click the computer name you want to use as a print server in the [Browse for
Printer] window.
7. Select the machine you want to use, and then click [OK].
8. Select the [Printer Name:] check box of the machine model you want to use.
9. Configure the user code, default printer, and shared printer as necessary.
10. Click [Continue].
The installation starts.
11. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
4. Print
92
Installing the Printer Driver for USB Connection
This section explains how to install the printer driver using USB. See the installation procedure for the
operating system you are using. Before installing, check that only the operating system is running on the
computer and no print jobs are in progress.
• Manage Printers permission is required to install the driver. Log on as an Administrators group
member.
If the printer driver has already been installed, and plug and play is enabled, the icon of the printer
connected to the "USB" port is added to the [Printers], [Printers and Faxes], or [Devices and Printers]
window.
If the printer driver is not installed, follow the plug-and-play instructions of the machine to install it from
the CD-ROM provided with this machine.
Windows Server 2003/2003 R2
1. Check that the power of the machine is off.
2. Connect the machine and computer using the USB cable.
Connect the USB cable firmly.
3. Turn on the power of the machine.
Found New Hardware Wizard starts, and USB Printing Support is installed automatically.
4. Select [No, not this time], and then click [Next].
5. Click [Install from a list or specific location [Advanced]], and then click [Next].
6. Select the [Search removable media (floppy, CD-ROM...)] check box under [Search for
the best driver in these locations.], and then click [Next].
7. Select the name of the machine whose driver you want to install.
Check the location where the source files of the printer driver is stored.
If the CD-ROM drive is D, the source files are stored in the following locations:
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
8. Click [Next].
The installation starts.
Installing the Printer Driver for USB Connection
93
9. Click [Finish].
If the printer driver has already been installed and plug and play is enabled, the icon of the printer
connected to the "USB001" port is added to the [Printers], [Printers and Faxes], or [Devices and
Printers] window.
The number after "USB" varies depending on the number of printers connected.
Windows Vista, Windows Server 2008
1. Check that the power of the machine is off.
2. Connect the machine and computer using a USB cable.
Connect the USB cable firmly.
3. Turn on the power of the machine.
Found New Hardware Wizard starts, and USB Printing Support is installed automatically.
4. In the [Found New Hardware] window, click [Locate and install driver software
(recommended)].
5. Select the name of the machine whose driver you want to install.
Check the location where the source files of the printer driver is stored.
If the CD-ROM drive is D, the source files are stored in the following locations:
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
6. Click [Next].
The installation starts.
7. Click [Close].
If the printer driver has already been installed and plug and play is enabled, the icon of the printer
connected to the "USB001" port is added to the [Printers], [Printers and Faxes], or [Devices and
Printers] window.
The number after "USB" varies depending on the number of printers connected.
Windows 7/8/8.1/10, Windows Server 2008 R2/2012/2012 R2
1. Open the [Devices and Printers] window.
• Windows 7, Windows Server 2008 R2:
On the [Start] menu, select [Devices and Printers].
• Windows 8/8.1, Windows Server 2012/2012 R2:
4. Print
94
Click [Settings] on the Charm Bar, and then click [Control Panel]. When the [Control Panel]
window appears, click [View devices and printers].
• Windows 10:
Right-click the [Start] button on the desktop, and then click [Control Panel]. When the [Control
Panel] window appears, click [View devices and printers].
2. Click any machine icon, and then click [Print server properties].
3. Click the [Drivers] tab, and then click [Add].
4. Click [Next].
5. Check the [x64] (64 bit) or [x86] (32 bit) check box, and then click [Next].
6. Click [Have Disk...].
7. Click [Browse...], and then select the printer driver location.
If the CD-ROM drive is D, the source files of the printer driver are stored in the following locations:
32-bit driver D:\X86\DRIVERS\PS\X86\MUI\DISK1
64-bit driver D:\X64\DRIVERS\PS\X64\MUI\DISK1
8. Click [OK].
9. Select the manufacturer and model name of the machine you want to use, and then click
[Next].
10. Click [Finish].
11. Click [Close] to close the print server properties window.
12. Check that the power of the machine is off.
13. Connect the machine and computer using a USB cable.
Connect the USB cable firmly.
14. Turn on the power of the machine.
Installing the Printer Driver for USB Connection
95
Displaying the Printer Driver Properties
This section explains how to open the printer driver properties from [Devices and Printers].
• Manage Printers permission is required to change the printer settings. Log on as an Administrators
group member.
• You cannot change the machine default settings for individual users. Settings made in the printer
properties dialog box are applied to all users.
1. On the [Start] menu, click [Devices and Printers].
2. Right-click the icon of the printer you want to use.
3. Click [Printer properties].
4. Print
96
Standard Printing
This section explains how to print documents from the printer driver using WordPad in Windows 7 as an
example. The screens displayed may differ depending on the application.
• If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an
error message might appear when the print job is complete. In this case, check if the document was
printed.
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Select the [Frequently Used Settings] tab.
5. In the "Job Type:" list, select [Normal Print].
6. In the "Document Size:" list, select the size of the original to be printed.
7. In the "Orientation" area, select [Portrait] or [Landscape] as the orientation of the
original.
8. In the "Paper Type:" list, select the type of paper that is loaded in the paper input location.
9. In the "Paper Input Location:" list, select the paper input location that contains the paper
you want to print onto.
If you select [Auto Select Paper Input] in the "Paper Input Location:" list, the paper input location is
automatically selected according to the paper size and type specified.
10. Select [Color] or [Black and White] in the "Color/Black and White:" list.
11. If you want to print multiple copies, specify a number of sets in the "Copies:" box.
12. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority],
[Standard], or [Quality Priority].
You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print
Quality:Standard] in the "Menu:" box.
13. Click [OK].
14. Start printing from the application's [Print] dialog box.
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Combining Multiple Pages into Single Page
This section explains how to print multiple pages onto a single sheet. The combine printing function
allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet.
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the [Select Printer] list, select the printer you want to use.
3. Click [Preferences].
4. Click the [Detailed Settings] tab.
5. In the "Menu:" box, click [2 Sided/Layout/Booklet].
6. Select the combination pattern in the "Layout:" list, and then specify the method for
combining pages in the "Page Order:" list.
To draw a border line around each page, select the [Draw Frame Border] check box.
7. Click the [Frequently Used Settings] tab.
You can also click the [Detailed Settings] tab, and then click [Print Quality:Standard] in the "Menu:"
box.
8. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority],
[Standard], or [Quality Priority].
9. Change any other print settings if necessary.
10. Click [OK].
11. Start printing from the application's [Print] dialog box.
Types of Combine Printing
This function allows you to print 2, 4, 6, 9, or 16 pages at reduced size onto a single sheet and to
specify a page ordering pattern for the combination. When combining 4 or more pages onto a single
sheet of paper, four patterns are available.
The following illustrations show example page ordering patterns for 2- and 4-page combinations.
2 Pages per Sheet
Orientation
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Portrait
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Orientation
From Left to Right/Top to
Bottom
From Right to Left/Top to
Bottom
Landscape
4 Pages per Sheet
Right, then Down Down, then Right Left, then Down Down, then Left
Combining Multiple Pages into Single Page
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Locked Print
Sending a Locked Print File
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, click [Locked Print].
5. Click [Details...].
6. Enter a User ID in the "Enter User ID:" box, and then enter a password in the "Password:"
box.
7. Click [OK].
8. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority],
[Standard], or [Quality Priority].
You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print
Quality:Standard] in the "Menu:" box.
9. Change any other print settings if necessary.
10. Click [OK].
11. Start printing from the application's [Print] dialog box.
Printing a Locked Print File Using the Control Panel
• When printing is completed, the stored file will be deleted.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Printer (Classic)] icon.
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3. Press the [Print Jobs] tab.
4. Press [Locked Print Job].
5. Select the files you want to print.
You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file.
6. Press [Print].
7. Enter the password using the number keys, and then press [OK].
8. Enter the number of copies using the number keys if necessary, and then press [Print].
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Hold Print
Sending a Hold Print File
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, click [Hold Print].
5. Click [Details...].
6. Enter a User ID in the "Enter User ID:" box.
You can optionally set a file name of a Hold Print file.
7. To specify the print time of the document, select the [Set Print Time] check box, and then
specify the time.
You can specify the time in 24-hour format.
8. Click [OK].
9. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority],
[Standard], or [Quality Priority].
You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print
Quality:Standard] in the "Menu:" box.
10. Change any other print settings if necessary.
11. Click [OK].
12. Start printing from the application's [Print] dialog box.
Printing a Hold Print File Using the Control Panel
• When printing is completed, the stored file will be deleted.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Printer (Classic)] icon.
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3. Press the [Print Jobs] tab.
4. Press [Hold Print Job].
5. Select the files you want to print.
You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file.
6. Press [Print].
7. Enter the number of copies using the number keys if necessary, and then press [Print].
Hold Print
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Stored Print
Sending a Stored Print File
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, select the print method to be used for Stored Print files.
You can select four methods of Stored Print:
To use the [Stored Print (Shared)] and [Store and Print (Shared)] functions, authentication must be
enabled beforehand. For details, see the printer driver Help.
• Stored Print
Stores the file in the machine and prints it later using the control panel.
• Store and Print
Prints the file at once and also stores the file in the machine.
• Stored Print (Shared)
Stores the file in the machine and allows any user who has print privileges to print the file later
using the control panel.
• Store and Print (Shared)
Prints the file immediately and also stores the file in the machine. Any user who has print
privileges can print any stored file afterward.
5. Click [Details...].
6. Enter a User ID in the "Enter User ID:" box.
You can optionally set a file name and a password of a Stored Print file.
7. Click [OK].
8. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority],
[Standard], or [Quality Priority].
You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print
Quality:Standard] in the "Menu:" box.
9. Change any other print settings if necessary.
10. Click [OK].
11. Start printing from the application's [Print] dialog box.
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Printing a Stored Print File Using the Control Panel
• The Stored Print files are not deleted even after the printing has been completed. For the procedure
to delete the documents, see "Deleting Stored Print files", Print.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Printer (Classic)] icon.
3. Press the [Print Jobs] tab.
4. Press [Stored Print Job].
5. Select the files you want to print.
You can select all the Stored Print files at once by pressing [Select All Jobs] after selecting a file.
6. Press [Print].
If you set the password in the printer driver, enter the password.
If multiple print files are selected, and some of these require a password, the machine prints files
that correspond to the entered password and files that do not require a password. The number of
files to be printed is displayed on the confirmation screen.
7. Enter the number of copies using the number keys if necessary, and then press [Print].
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Saving and Printing Using the Document
Server
The Document Server enables you to store documents on the machine's hard disk, and allows you to edit
and print them as necessary.
• Do not cancel the file transfer process while the data is being sent to the Document Server. The
process may not be canceled properly. If you accidentally cancel a print job, use the control panel
of the machine to delete the transferred data. For details about how to delete documents that are
stored in the Document Server, see "Deleting Stored Documents", Copy/ Document Server, or
Web Image Monitor Help.
• Up to 3,000 files can be stored in the Document Server. New files cannot be stored when 3,000
files have already been stored. Even if less than 3,000 files are stored, new files cannot be stored
when
• The number of pages in a document exceeds 1,000.
• The total number of stored pages in the machine and the sent data has reached 3,000 (It may
be fewer depending on the print data).
• The hard disk is full.
Storing Documents in Document Server
• If the machine is not used as the Document Server, the maximum number of the documents that can
be stored in the server may be less than the number described in the specification.
1. Click the WordPad menu button in the upper left corner of the window, and then click
[Print].
2. In the "Select Printer" list, select the printer you want to use.
3. Click [Preferences].
4. In the "Job Type:" list, click [Document Server].
5. Click [Details...].
6. Enter a user ID, file name, and password as required.
7. Specify the folder number to store the document in the "Folder Number" box.
When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder.
8. If the folder is protected by a password, enter the password in the "Folder Password:"
box.
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9. Click [OK].
10. In the "Select Print Quality:" list, select [Speed Priority (Drawing)], [Speed Priority],
[Standard], or [Quality Priority].
You can also specify the print quality settings by clicking the [Detailed Settings] tab, and then [Print
Quality:Standard] in the "Menu:" box.
11. Change any other print settings if necessary.
12. Click [OK].
13. Start printing from the application's [Print] dialog box.
• You can print the documents stored in the Document Server using the control panel. For details, see
page 133 "Printing Stored Documents".
Managing Documents Stored in Document Server
You can view or delete the documents stored in the machine's Document Server using Web Image
Monitor from a client computer connected to the network.
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Checking the Printer Status from the Printer
Icon
The quick applications that are installed on this machine allow you to operate some of the printer
functions from a single screen. Using the Printer function of the quick applications, you can check the
status of the jobs that have been sent from computers. If a transmitted job is put on hold for an error, you
can easily reset the error by following the instruction that is displayed in the dialog box. Also, you can
view the detailed information on the cause of the error.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Printer] icon.
3. Check the status of the print job and the machine.
4. When an error occurs, follow the instruction that is displayed in the dialog box to reset
the error.
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Using the Quick Print Release Function
The quick applications that are installed on this machine allow you to operate some of the printer
functions from a single screen. Using the Quick Print Release function, you can view the list of documents
that are stored on the machine. From the list, any documents can be selected and printed. The print
settings of the document and the date and time to send the document can be changed as well.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press the [Quick Print Release] icon.
3. Select the user as required.
4. If necessary, enter the password for the documents.
The list of both the documents that have not password specified, and that matches the entered
password is displayed.
5. Select documents.
More than one document can be selected at one time.
You can perform the following operations on the selected documents:
• Delete
Deletes the selected documents.
• Preview
Shows the preview image of the first page of the document.
• Change Setg
Configures the print settings of the document.
• File Managmnt
Specifies the date and time to send the document, and the password.
The file information cannot be modified when more than one document is selected.
6. Press [Print].
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Using the Print/Scan(Memory Storage Device)
Function
The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a
memory storage device such as an SD card or USB flash memory device. Also, you can save the
scanned data on a memory storage device.
The files in the following formats can be printed using the Print/Scan(Memory Storage Device) function:
JPEG, TIFF, and PDF. The scanned data can be saved in JPEG, TIFF, or PDF format.
Printing a file in a memory storage device
1. Press [Home] (
) at the bottom of the screen in the center.
2. Press the [Print/Scan(Memory Storage Device)] icon.
3. Press [Media Print].
4. Insert a memory storage device in the media slot.
For details about how to insert a memory storage device, see "Inserting/Removing a Memory
Storage Device", Getting Started.
5. Press [USB] or [SD Card], depending on the type of the storage device.
6. Select the document to print.
You can perform the following operations on the selected document:
• Preview
Shows the preview image of the first page of the document.
• Selected
Displays the list of the selected documents.
7. If necessary, press [Print Settings] to change the settings such as the number of
copies.
8. Press [Start].
Saving the scanned data in a memory storage device
1. Press [Home] ( ) at the bottom of the screen in the center.
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2. Press the [Print/Scan(Memory Storage Device)] icon.
3. Press [Scan to Media].
4. Insert a memory storage device in the media slot.
For details about how to insert a memory storage device, see "Inserting/Removing a Memory
Storage Device", Getting Started.
5. Press [USB] or [SD Card], depending on the type of the storage device that you are
using.
6. Specify the location to save the scanned data.
7. If necessary, press [Scan Setting] to change the settings such as the file type or scan
resolution.
8. To see the scanned image before saving it to a file, press [Preview].
9. Place the originals.
If scanning does not start automatically, press [Start].
10. Press [Finish Scan] after scanning of the original has been completed.
If there are more originals to be scanned, place the next original, and then press [Scan Next
Original].
11. When the preview screen appears, check the scanned image, and then press [Save].
Using the Print/Scan(Memory Storage Device) Function
111
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112
5. Scan
This chapter describes frequently used scanner functions and operations. For information not included in
this chapter, see Scan available on our website.
Basic Procedure When Using Scan to Folder
• Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and
confirm the details of the destination computer. See also "Registering Folders", Connecting the
Machine/ System Settings, and register the address of the destination computer to the address
book.
When Using the Scanner Application
About how to use the application's screen, see page 46 "[Scanner] Screen".
When Using the Scanner (Classic) Application
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Scanner (Classic)] icon.
3. Make sure that no previous settings remain.
If a previous setting remains, press [Reset].
4. Press the [Folder] tab.
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5. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color mode, and saving as a PDF file.
• Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then
press [OK].
• Press [Send File Type / Name], press [PDF], and then press [OK].
6. If necessary, press [Next Original Wait].
7. Specify the destination.
8. Place the originals.
If scanning does not start automatically, press [Start].
Creating a Shared Folder on a Computer Running Windows/Confirming a
Computer's Information
The following procedures explain how to create a shared folder on a computer running Windows, and
how to confirm the computer's information. In these examples, Windows 7 Ultimate is the operating
system, and the computer is a member in a network domain. Write down the confirmed information.
Step 1: Confirming the user name and computer name
Confirm the user name and the name of the computer you will send scanned documents to.
1. On the [Start] menu, point to [All Programs], click [Accessories], and then click
[Command Prompt].
2. Enter the command "ipconfig/all", and then press the [Enter] key.
3. Confirm the name of the computer.
The computer's name is displayed under [Host Name].
You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4
address of the computer.
4. Enter the command "set user", and then press the [Enter] key.
Be sure to put a space between "set" and "user".
5. Confirm the user name.
The user name is displayed under [USERNAME].
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Step 2: Creating a shared folder on a computer running Microsoft Windows
Create a shared destination folder in Windows and enable sharing. In the following procedure, a
computer which is running under Windows 7 Ultimate and participating in a domain is used as an
example.
• You must log in as an Administrators group member to create a shared folder.
• If "Everyone" is left selected in Step 6, the created shared folder will be accessible by all users. This
is a security risk, so we recommend that you give access rights only to specific users. Use the
following procedure to remove "Everyone" and specify user access rights.
1. Create a folder, just as you would create a normal folder, in a location of your choice on
the computer.
2. Right-click the folder, and then click [Properties].
3. On the [Sharing] tab, click [Advanced Sharing...].
4. Select the [Share this folder] check box.
5. Click [Permissions].
6. In the [Group or user names:] list, select "Everyone", and then click [Remove].
7. Click [Add...].
8. In the [Select Users or Groups] window, click [Advanced...].
9. Specify one or more object types, select a location, and then click [Find Now].
10. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
11. In the [Select Users or Groups] window, click [OK].
12. In the [Group or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Change] check box.
Configure the access permissions for each group and user.
13. Click [OK].
Step 3: Specifying access privileges for the created shared folder
If you want to specify access privileges for the created folder to allow other users or groups to access
the folder, configure the folder as follows:
1. Right-click the folder created in Step 2, and then click [Properties].
2. On the [Security] tab, click [Edit...].
3. Click [Add...].
4. In the [Select Users or Groups] window, click [Advanced...].
Basic Procedure When Using Scan to Folder
115
5. Specify one or more object types, select a location, and then click [Find Now].
6. From the list of results, select the groups and users you want to grant access to, and then
click [OK].
7. In the [Select Users or Groups] window, click [OK].
8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column
of the permissions list, select either the [Full Control] or [Modify] check box.
9. Click [OK].
Registering an SMB Folder
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon.
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
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9. Press [Auth. Info], and then press [ Next].
10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
When [Do not Specify] is selected, the SMB User Name and SMB Password that you have
specified in "Default User Name / Password (Send)" of File Transfer settings are applied.
11. Press [Change] under "Login User Name".
12. Enter the login user name of the destination computer, and then press [OK].
13. Press [Change] under "Login Password".
14. Enter the password of the destination computer, and then press [OK].
15. Enter the password again to confirm, and then press [OK].
16. Press [Folder].
17. Check that [SMB] is selected.
18. Press [Change] or [Browse Network], and then specify the folder.
To specify a folder, you can either enter the path manually or locate the folder by browsing the
network.
19. Press [Connection Test] to check the path is set correctly.
20. Press [Exit].
If the connection test fails, check the settings, and then try again.
21. Press [OK].
22. Press [User Tools] ( ) on the top right of the screen.
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117
23. Press [Home] ( ) at the bottom of the screen in the center.
Locating the SMB folder manually
1. Press [Change] under "Path".
2. Enter the path where the folder is located.
For example: if the name of the destination computer is "User", and the folder name is "Share", the
path will be \\User\Share.
If the network does not allow automatic obtaining of IP addresses, include the destination
computer's IP address in the path. For example: if the IP address of the destination computer is
"192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share.
3. Press [OK].
If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the
path again.
Locating the SMB folder using Browse Network
1. Press [Browse Network].
The client computers sharing the same network as the machine appear.
Network display only lists client computers you are authorized to access.
2. Select the group that contains the destination computer.
3. Select the computer name of the destination computer.
Shared folders under it appear.
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You can press [Up One Level] to switch between levels.
4. Select the folder you want to register.
5. Press [OK].
Deleting an SMB Registered Folder
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon.
3. Check that [Program / Change] is selected.
4. Select the name whose folder you want to delete.
Press the name key, or enter the registered number using the number keys.
You can search by the registered name, user code, folder name, or e-mail address.
5. Press [Folder].
6. Press the protocol which is not currently selected.
A confirmation message appears.
7. Press [Yes].
8. Press [OK].
9. Press [User Tools] ( ) on the top right of the screen.
10. Press [Home] ( ) at the bottom of the screen in the center.
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119
Entering the Path to the Destination Manually
When Using the Scanner Application
About how to use the application's screen, see page 46 "[Scanner] Screen".
When Using the Scanner (Classic) Application
1. Press [Manual Entry].
2. Make sure that [SMB] is selected.
3. Press [Manual Entry] on the right side of the path field.
4. Enter the path for the folder.
In the following example path, the shared folder name is "user" and the computer name is
"desk01":
\\desk01\user
5. Press [OK].
6. Depending on the destination setting, enter the user name for logging in to the
computer.
Press [Manual Entry] to the right of the user name field to display the soft keyboard.
7. Press [OK].
8. Depending on the destination setting, enter the password for logging in to the
computer.
Press [Manual Entry] for the password to display the soft keyboard.
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9. Press [OK].
10. Press [Connection Test].
A connection test is performed to check whether the specified shared folder exists.
11. Check the connection test result, and then press [Exit].
12. Press [OK].
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Basic Procedure for Sending Scan Files by E-
mail
When Using the Scanner Application
About how to use the application's screen, see page 46 "[Scanner] Screen".
When Using the Scanner (Classic) Application
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Scanner (Classic)] icon.
3. Make sure that no previous settings remain.
If a previous setting remains, press [Reset].
4. Make sure that the [Email] tab is selected.
5. If necessary, specify the scan settings according to the original to be scanned.
Example: Scanning the document in color mode, and saving as a PDF file.
• Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then
press [OK].
• Press [Send File Type / Name], press [PDF], and then press [OK].
6. If necessary, press [Next Original Wait].
7. Specify the destination.
You can specify multiple destinations.
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122
8. Press [Sender Name], select the e-mail sender, and then press [OK].
9. To use Message Disposition Notification, press [Recept. Notice].
If you press [Recept. Notice], the selected e-mail sender will receive e-mail notification when
the e-mail recipient has opened the e-mail.
10. Place the originals.
If scanning does not start automatically, press [Start].
Registering an E-mail Destination
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon.
3. Check that [Program / Change] is selected.
4. Press [New Program].
5. Press [Change] under "Name".
The name entry display appears.
6. Enter the name, and then press [OK].
7. Press [ Next].
8. Press the key for the classification you want to use under "Select Title".
The keys you can select are as follows:
• [Frequent]: Added to the page that is displayed first.
• [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the
list of items in the selected title.
You can select [Frequent] and one more key for each title.
9. Press [Email].
Basic Procedure for Sending Scan Files by E-mail
123
10. Press [Change] under "Email Address".
11. Enter the e-mail address, and then press [OK].
12. Press [OK].
13. Press [User Tools] ( ) on the top right of the screen.
14. Press [Home] ( ) at the bottom of the screen in the center.
Deleting an E-mail Destination
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Address Book Management] icon.
3. Check that [Program / Change] is selected.
4. Select the name whose e-mail address you want to delete.
Press the name key, or enter the registered number using the number keys. You can search by the
registered name, user code, folder name, or e-mail address.
5. Press [Email].
6. Press [Change] under "Email Address".
7. Press [Delete All], and then press [OK].
8. Press [OK].
9. Press [User Tools] ( ) on the top right of the screen.
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10. Press [Home] ( ) at the bottom of the screen in the center.
Entering an E-mail Address Manually
When Using the Scanner Application
About how to use the application's screen, see page 46 "[Scanner] Screen".
When Using the Scanner (Classic) Application
1. Press [Manual Entry].
2. Enter the e-mail address.
3. Press [OK].
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125
Basic Procedure for Storing Scan Files
• You can specify a password for each stored file. We recommend that you protect stored files from
unauthorized access by specifying passwords.
• Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using
the hard disk to store important files. The supplier shall not be responsible for any damage that may
result from the loss of files.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [Scanner (Classic)] icon.
3. Make sure that no previous settings remain.
If a previous setting remains, press [Reset].
4. Press [Store File].
5. Press [Store to HDD].
6. If necessary, specify the stored file's information, such as [User Name], [File Name],
[Password], and [Select Folder].
• User Name
Press [User Name], and then select a user name. To specify an unregistered user name, press
[Manual Entry], and then enter the name. After specifying a user name, press [OK].
• File Name
Press [File Name], enter a file name, and then press [OK].
• Password
Press [Password], enter a password, and then press [OK]. Re-enter the password for
confirmation, and then press [OK].
• Select Folder
Press [Select Folder], specify the folder in which to save the stored files, and then press [OK].
7. Press [OK].
5. Scan
126
8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan
size.
9. If necessary, press [Next Original Wait].
10. Place the originals.
If scanning does not start automatically, press [Start].
Checking a Stored File Selected from the List
This section explains how to preview a file selected from the list of stored files.
1. Press [Select Stored File].
2. Specify the folder in which the file you want to check is stored.
3. From the list of stored files, select the file you want to check.
You can select more than one file.
4. Press [Preview].
Basic Procedure for Storing Scan Files
127
Specifying the File Type
This section explains the procedure for specifying the file type of a file you want to send.
File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail
or Scan to Folder, and saving files on a memory storage device.
You can select one of the following file types:
• Single Page: [TIFF / JPEG], [PDF]
If you select a single-page file type when scanning multiple originals, one file is created for each
single page and the number of files sent is the same as the number of pages scanned.
• Multi-page: [TIFF], [PDF]
If you select a multi-page file type when scan multiple originals, scanned pages are combined and
sent as a single file.
Selectable file types differ depending on the scan settings and other conditions. For details about file
types, see "Notes about and limitations of file types", Scan.
When Using the Scanner Application
About how to use the application's screen, see page 46 "[Scanner] Screen".
When Using the Scanner (Classic) Application
1. Press [Send File Type / Name].
5. Scan
128
2. Select a file type.
If the File Type is set to [PDF], configure PDF File Setting as required.
3. Press [OK].
Specifying the File Type
129
Specifying Scan Settings
When Using the Scanner Application
About how to use the application's screen, see page 46 "[Scanner] Screen".
When Using the Scanner (Classic) Application
1. Press [Scan Settings].
2. Specify resolution, scan size, and other settings, as required.
3. Press [OK].
5. Scan
130
6. Document Server
This chapter describes frequently used Document Server functions and operations. For information not
included in this chapter, see Copy/ Document Server available on our website.
Storing Data
This section describes the procedure for storing documents on the Document Server.
• A document accessed with a correct password remains selected even after operations are
complete, and it can be accessed by other users. After the operation, be sure to press [Reset] to
cancel the document selection.
• The user name registered to a stored document in the Document Server is to identify the document
creator and type. It is not to protect confidential documents from others.
• When turning on the scanning by the scanner, make sure that all other operations are ended.
File Name
A file name such as "COPY0001" and "COPY0002" is automatically attached to the scanned
document. You can change the file name.
User Name
You can register a user name to identify the user or user group that stored the documents. To assign
it, select the user name registered in the Address Book, or enter the name directly. Depending on
the security setting, [Access Privileges] may appear instead of [User Name].
For details about the Address Book, see "Registering Addresses and Users", Connecting the
Machine/ System Settings.
Password
To prevent unauthorized printing, you can specify a password for any stored document. A
protected document can only be accessed if its password is entered. If a password is specified for
the documents, the lock icon appears on the left side of the file name.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Press the [Document Server] icon.
3. Press [To Scanning Screen].
4. Press [Target Fldr. to Store].
5. Specify a folder in which to store the document, and then press [OK].
6. Press [User Name].
131
7. Specify a user name, and then press [OK].
The user names shown are names that were registered in the Address Book. To specify a name not
shown in the screen, press [Manual Entry], and then enter a user name.
8. Press [File Name].
9. Enter a file name, and then press [OK].
10. Press [Password].
11. Enter a password with the number keys, and then press [OK].
You can use four to eight digits for the password.
12. For double-check, enter the password again, and then press [OK].
13. Place the original.
The original feeds into the machine automatically.
If [Press Start Key] is selected for [Feed Start Method], scanning starts when you press [Start].
The original is scanned.
14. Press [Finish Scanning] after all documents are scanned.
The document is saved in the Document Server.
6. Document Server
132
Printing Stored Documents
Prints stored documents on the Document Server.
The items you can specify on the printing screen are as follows:
• Paper input locations
• The number of prints
• [Finishing] (Sort, Rotate Sort)
• [Adjust Print Position]
• [Stamp] (Background Numbering, Preset Stamp, User Stamp, Date Stamp, Page Numbering,
Stamp Text)
• [Reduce / Enlarge] (Preset Reduce / Enlarge, Zoom, Fine Magnification)
• [Variable Cut]
• [Auto Reduce / Enlarge]
For details about each function, see Copy/ Document Server.
1. Select a folder.
2. Select a document to be printed.
3. When printing two or more documents at a time, repeat Step 2.
Up to 30 documents can be printed.
4. When specifying printing conditions, press [To Printing Screen], and then configure print
settings.
5. Enter the number of print copies with the number keys.
The maximum quantity that can be entered is 99.
6. Press [Start].
Printing Stored Documents
133
6. Document Server
134
7. Web Image Monitor
This chapter describes frequently used Web Image Monitor functions and operations. For information
not included in this chapter, see Connecting the Machine/ System Settings available on our website or
Web Image Monitor Help.
Displaying Top Page
This section explains the Top Page and how to display Web Image Monitor.
• When entering an IPv4 address, do not begin segments with zeros. For example: If the address is
"192.168.001.010", you must enter it as "192.168.1.10".
1. Start your web browser.
2. Enter "http://(machine's IP address or host name)/" in your web browser's URL bar.
Top Page of Web Image Monitor appears.
If the machine's host name has been registered on the DNS or WINS server, you can enter it.
When setting SSL, a protocol for encrypted communication, under environment which server
authentication is issued, enter "https://(machine's IP address or host name)/".
Web Image Monitor is divided into the following areas:
5
4
3
2
1
DNL006
1. Menu area
If you select a menu item, its content will be shown.
135
2. Header area
Display icons for the links to Help and the keyword search function. This area also displays [Login] and
[Logout], which allows you to switch between the administrator and guest mode.
3. Refresh/Help
(Refresh): Click at the upper right in the work area to update the machine information. Click the web
browser's [Refresh] button to refresh the entire browser screen.
(Help): Use Help to view or download Help file contents.
4. Basic Information area
Display the basic information of the machine.
5. Work area
Display the contents of the item selected in the menu area.
7. Web Image Monitor
136
8. Adding Paper and Ink
This chapter explains how to load paper. It also describes recommended paper sizes and types, and
precautions for adding ink and replacing the ink collector unit.
Loading Paper
Precautions for Loading Paper
• When loading paper, take care not to trap or injure your fingers.
• Be careful when replacing the paper, clearing paper jams, or cleaning the platen. Follow the
instructions for these procedures properly. Not doing so could result in injury from the paper
cutter inside.
• When lifting up or lowering the paper input location cover, be careful not to trap or injure your
fingers.
• When opening or closing the front cover, do not put your fingers over the folding parts of the
covers. Doing so may result in your fingers becoming trapped or injured.
• A paper roll may be as heavy as 14 kg (30.9 lb.). Hold the paper roll horizontally with both
hands. If you hold the paper roll vertically or with one hand, the paper roll may fall and cause
an injury.
• When replacing paper rolls, do not touch the spool near the gear. Doing so may cause your
hands to get dirty. If your hands get dirty, wash the affected area thoroughly with soap and
water.
• You cannot load paper in the following situations:
• When printing
• During maintenance or other operations
• When covers are open
• In Low Power mode or Sleep mode
• If paper is jammed
• If a service call message is displayed
137
• For paper types and sizes that can be loaded in the paper input locations and paper bypass
location, see page 159 "Recommended Paper Sizes and Types".
• When copying onto custom size paper, specify the paper size. When copying onto custom size cut
paper using the copier function, see "Copying onto Custom Size Paper from the Paper Bypass
Location", Copy/ Document Server. When printing onto custom size paper roll using the printer
function, see page 151 "Specifying a custom size roll of paper using the control panel". When
printing onto custom size cut paper, see page 157 "Specifying a custom size of cut paper using
the control panel".
Loading Paper Roll into the Paper Input Location
This section explains how to load a paper roll into the paper input location.
• Bring the paper holder flush against the paper edge to fasten the paper.
• Insert the paper holder flange securely.
• Make sure not to load a paper roll in the opposite direction.
• Before loading the paper roll into the paper input location, remove any paper that is in the paper
bypass location.
• When the paper roll is in one of the following conditions, you cannot use it. Cut off the edge of the
paper with scissors before loading it.
• The leading edge is damaged
• Adhesive tape, glue or paste is sticking to it
8. Adding Paper and Ink
138
• The paper is wrinkled
• The corners are folded
• The paper curls away from the paper roll
Loading Paper
139
• The edge is dented
• The paper has holes in it
• The paper is torn
8. Adding Paper and Ink
140
• If you cut off the paper edges of a paper roll that is installed in the paper input location, be careful
not to cut the cloth part of the output basket.
• When removing paper rolls from the paper input locations, lift the flanges on either side of the
paper roll before removing them. Do not lift one side only. This could damage the machine.
DNE035
• Do not squeeze the flange into the paper roll when the end face of the paper roll is not aligned to
the paper core or when a small quantity of paper is left. If the flange is squeezed too tightly against
the paper roll, the edge of the paper may crease or wrinkle.
• To cut paper edges with scissors, cut the paper vertically to the feed direction, so that the paper
edges can be pulled into the machine.
Load the paper roll when the power of the machine is on.
Check that the output basket is in basic mode before loading a paper roll. For details, see page 31
"Setting Up the Output Basket in Basic Mode".
The paper roll is heavy and may need to be lifted by two people.
When replacing paper holder to other paper roll, place the paper roll on a flat surface.
Loading Paper
141
Names of the parts of the paper holder
5
1
4
2
DNE036
3
3
1. Left flange
2. Spool
3. Paper roll adjustment levers
4. Right flange
5. Lock lever
Paper roll direction
When loading the paper roll to the paper holder and machine, make sure that the edge of the
paper feeds from top of the roll toward the front.
1. Right flange
You can load the paper roll into Paper Input Locations 1 and 2. Each paper input location is loaded in
the same way. In the following example procedure, the paper roll is loaded into Paper Input Location 1.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Press the [Copy] or [Printer (Classic)] icon.
Make sure that "Ready" appears on the screen.
8. Adding Paper and Ink
142
3. Lift up the paper input location cover until it clicks.
DNE039
Lock the paper input location cover while it is open.
DNE040
4. Remove bar A, and then hook it in front of the output basket.
DNE041
1
1
1. Bar A
You can see the paper input location.
Loading Paper
143
DNE042
5. Pull bar B forward.
DNE043
1
1. Bar B
A space opens in front of the paper input location.
DNE061
6. Press down the rewind button on the right of the paper input location for one second or
more.
After you release the button, the paper is rewound automatically.
If the paper is not rewound, press the button again.
If there is no paper roll loaded, proceed to Step 12.
8. Adding Paper and Ink
144
DNE044
7. Hold the left and right flanges firmly, and then remove the paper roll or spool from the
paper input location.
DNE045
8. Place the paper roll on a flat surface.
Loading Paper
145
9. Raise the lock lever on the left flange.
10. Remove the left flange from the spool.
11. Remove both the right flange and spool from the paper roll.
DNE049
8. Adding Paper and Ink
146
12. Prepare the paper roll for replacement.
DNE127
13. Insert a spooling flange to touch the paper roll from the right of it.
Set the paper roll as shown in the illustration.
Place the paper roll on a flat horizontal surface, and then slowly insert the flange into the paper
roll. Do not stand the paper roll upright. The flange may be damaged if you throw it down when
inserting it.
14. Insert the spool into the left flange, and then lower the lock lever on the left flange.
DNE052
1
2
Loading Paper
147
15. Hold both flanges and place the paper roll on the paper input location.
DNE053
Be sure to place the spool so that its right edge is covered by the black shutter.
16. Rotate the paper roll so that the edge of the paper comes to the front.
DNE128
17. Rotate the paper roll so that the edge of the paper goes above the lower guides.
DNE129
When you insert the paper between the guides, it is clamped internally.
When set correctly, the paper is pulled into the machine and the beeper sounds.
8. Adding Paper and Ink
148
DNE055
1
1. Guides
18. Push bar B into the machine, and then lift bar A up and hook it.
DNE057
1
1
2
1. Bar A
2. Bar B
19. Lower the paper input location cover.
DNE058
20. Make sure that the [Copy] or [Printer (Classic)] screen is displayed.
21. On the screen, press [Exit].
Loading Paper
149
22. Select whether or not to cut off the edge of the paper roll on the screen.
Select [Cut] when the edge of the paper is cut manually, such as with scissors, or the paper is
expanded due to moisture.
23. Follow the on-screen instructions to specify the paper type and thickness of the paper roll.
Press [Matches] if the paper type and thickness of paper roll you loaded are the same as those
displayed on the screen.
If the paper type and thickness are different from those displayed, press [Does not Match]. Select
the proper items according to the paper type and thickness you want to use, and then press [OK].
24. Make sure that [
] is displayed at paper input location 1 on the screen.
• When [Film (Matte)] is specified for Paper Type or when Prevent Paper Abrasion is specified, press
[Exit] on the screen after lowering the paper input location cover. You can change the Prevent
Paper Abrasion setting in System Settings if necessary. However, if you specify [Film (Matte)] for
Paper Type, the Prevent Paper Abrasion setting is automatically selected, and you cannot change
it. For details about Prevent Paper Abrasion, see "System Settings", Connecting the Machine/
System Settings.
• When the settings in Step 23 are finished, the machine pulls the paper inside, and paper is output
about one meter (40 inches) from the paper output location. Then the machine rewinds the paper
to the prescribed position. Do not touch the output paper until the machine stops moving. If you
select [Cut] in Step 22, the edge of the paper is cut off.
• If you insert a roll of paper into the machine at an angle or if there is space between the paper and
the flanges, the paper may not be pulled into the inside of the machine. If that happens, return to
Step 3 and start again.
• When loading two paper rolls into the paper input locations 1 and 2, make sure that [ ] is
displayed at the paper input location you loaded first, and then load the other paper roll into the
other paper input location.
• When the [Notification Sound] is set to [No Sound], it will not sound if you insert paper into the
paper input location. For details about [Notification Sound], see "Screen Features", Connecting the
Machine/ System Settings.
• When printing from a computer, see page 151 "Printing from the Paper Input Location Using the
Printer Function".
• You can specify the types of paper you load in the paper input location in advance. For details, see
"System Settings", Connecting the Machine/ System Settings.
• For details about the settings for the paper thickness and types, see "System Settings", Connecting
the Machine/ System Settings.
• For details about how to store the paper roll, see "Paper Storage", Paper Specifications and
Adding Paper.
8. Adding Paper and Ink
150
Printing from the Paper Input Location Using the Printer Function
With the printer function, you can print on a custom size paper roll. This section explains how to specify
the paper size from the control panel of the machine.
If you load regular size paper roll, the machine detects the paper size automatically.
• Settings remain valid until they are changed.
• For details about setting printer drivers, see "Printing Documents", Print.
Specifying a custom size roll of paper using the control panel
This section explains how to specify the size for a custom size roll of paper from the control panel when
using RP-GL/2 or RTIFF as a printer language.
For details about how to change the printer language, see "Specifying a Printer Language", RP-GL/2
and RTIFF.
Paper sizes that can be specified are 279–914 mm (11.0–36.0 inches) horizontally and 210–15000
mm (8.3–590.5 inches) vertically.
When using RTIFF as a printer language, the machine can detect the size of a custom size roll of paper
by default.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Printer Features].
5. Press [System(EM)].
6. Select [Custom Size: Paper Input Location 1] or [Custom Size: Paper Input Location 2].
7. Enter the horizontal size of the paper using the number keys, and then press [ ].
8. Enter the vertical size of the paper using the number keys, and then press [ ].
Loading Paper
151
9. Press [OK].
10. Press [User Tools] ( ) on the top right of the screen.
11. Press [Home] ( ) at the bottom of the screen in the center.
Loading Paper into the Paper Bypass Location
Use the paper bypass location to copy onto paper sizes that cannot be loaded on the paper input
location.
• If the paper is curled, load it so that it curls facing downward.
CPT042
• When loading paper that is longer than A1 (D) , place a clean cloth or sheet of paper behind the
machine in advance. If the edge of the paper touches the floor and get dirty, a malfunction might
occur.
• The print heads light blue while printing is performed. Do not open the front cover while the print
heads are lit blue. A paper jam may occur.
• Do not insert multiple sheets of paper concurrently.
• Do not load unsupported paper.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Press the [Copy] or [Printer (Classic)] icon.
Make sure that "Ready" appears on the screen.
3. When the paper roll is loaded, press down the rewind button on the right of the paper
input location for where the paper roll is loaded for more than one second.
After you release the button, the paper is rewound automatically.
If the paper roll is not loaded, proceed to Step 4.
8. Adding Paper and Ink
152
DNE018
4. Open the front cover.
DNE019
5. Pull up the paper holding lever on the right of the machine.
DNE020
Loading Paper
153
6. Place the paper with the printable side up and align the right side of the paper with the
paper set position on the right side of the platen.
DNE021
1
1
1. Paper set position
7. Insert paper under the rollers until it bumps against the back of the paper bypass location.
Insert paper straight with both hands.
The beeper sounds about two seconds after the paper bumps against the back of the paper bypass
location correctly.
If it does not sound, set the paper again.
DNE123
1
1
1. Rollers
8. Lower the paper holding lever to fix the paper position.
Lower the paper holding lever while holding the paper with your hand.
8. Adding Paper and Ink
154
DNE022
9. Close the front cover.
DNE023
10. Make sure that the [Copy] or [Printer (Classic)] screen is displayed.
11. Follow the on-screen instructions to specify the paper type and thickness of the paper.
Press [Matches] if the paper type and thickness of paper you loaded are the same as those
displayed on the screen.
If the paper type and thickness are different from those displayed, press [Does not Match]. Select
the proper items according to the paper type and thickness you want to use, and then press [OK].
12. Make sure that [ ] appears at the paper bypass location on the screen.
• Do not operate the machine while "Please wait". is displayed when the machine is turned on.
• Press the rewind button to rewind the roll of paper. Rewinding it manually may cause paper jams.
• When [Film (Matte)] is specified for Paper Type or when Prevent Paper Abrasion is specified, press
[Exit] on the screen after closing the front cover. You can change the Prevent Paper Abrasion setting
in System Settings if necessary. However, if you specify [Film (Matte)] for Paper Type, the Prevent
Paper Abrasion setting is automatically selected, and you cannot change it. For details about
Prevent Paper Abrasion, see "System Settings", Connecting the Machine/ System Settings.
• Do not print on both sides of the paper.
• Do not use paper already printed on.
• Do not insert multiple sheets at one time. Doing so can result in jams and poor quality prints.
Loading Paper
155
• If you are printing multiple pages, insert each additional sheet after the preceding sheet is fully
ejected from the machine.
• If you load paper that curls severely, the edge of the paper may be caught when it is fed into the
paper bypass location. Flatten the curled paper with your hands before loading the paper.
• If the edge of the roll paper is ejected from the machine, load it again after copying or printing
from the paper bypass location. For details about how to load the paper roll, see page 138
"Loading Paper Roll into the Paper Input Location".
• You can specify the types of paper you load in the paper bypass location in advance. For details,
see "System Settings", Connecting the Machine/ System Settings.
• When [Notification Sound] is set to [No Sound], the beeper does not sound when paper bumps
against the back of the paper bypass location. For details about [Notification Sound], see "Screen
Features", Connecting the Machine/ System Settings.
• When copying from the paper bypass location, see "Copying from the Paper Bypass Location",
Copy/ Document Server. When printing from a computer, see page 156 "Printing from the Paper
Bypass Location Using the Printer Function".
Printing from the Paper Bypass Location Using the Printer Function
When using the printer function to print on paper fed from the paper bypass location, you can specify
the paper size and type from the control panel.
For details about setting printer drivers, see "Printing Documents", Print.
• The settings made will remain valid until they are changed.
• (mainly Europe)
• [A4 ] is the default setting for [Printer Bypass Paper Size].
• (mainly North America)
• [8
1
/
2
× 11 ] is the default setting for [Printer Bypass Paper Size].
Specifying regular sizes using the control panel
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Tray Paper Settings].
4. Press [Printer Bypass Paper Size].
8. Adding Paper and Ink
156
5. Select the paper size.
6. Press [OK].
7. Press [User Tools] ( ) on the top right of the screen.
8. Press [Home] ( ) at the bottom of the screen in the center.
Specifying a custom size of cut paper using the control panel
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Tray Paper Settings].
4. Press [Printer Bypass Paper Size].
5. Press [Custom Size].
If a custom size is already specified, press [Change Size].
6. Press [Vertical].
7. Enter the vertical size of the paper using the number keys, and then press [ ].
8. Press [Horizontal].
9. Enter the horizontal size of the paper using the number keys, and then press [ ].
10. Press [OK] twice.
11. Press [User Tools] ( ) on the top right of the screen.
Loading Paper
157
12. Press [Home] ( ) at the bottom of the screen in the center.
Specifying paper type using the control panel
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Tray Paper Settings].
4. Press [ Next].
5. Press [Paper Type: Paper Bypass].
6. Select the proper items, according to the paper type and thickness you want to use.
7. Press [OK].
8. Press [User Tools] ( ) on the top right of the screen.
9. Press [Home] ( ) at the bottom of the screen in the center.
8. Adding Paper and Ink
158
Recommended Paper
Recommended Paper Sizes and Types
This section describes recommended paper sizes and types.
• If you use paper that curls, either because it is too dry or too damp, a paper jam may occur.
• Use only translucent (vellum) paper and matte film that are intended for use in inkjet printers.
Paper input locations 1–2 (mainly Europe)
Paper type and weight Paper size Paper capacity
Plain paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Recycled Paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Recommended Paper
159
Paper type and weight Paper size Paper capacity
Translucent Paper (vellum)
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Special Paper
51–190 g/m
2
(14–51 lb.)
Thin Paper–Thick Paper 1
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Film (Matte)
51–190 g/m
2
(14–51 lb.)
Thin Paper–Thick Paper 1
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
8. Adding Paper and Ink
160
Paper type and weight Paper size Paper capacity
Coated (CAD)
80–125 g/m
2
(21–33 lb.)
Plain Paper–Middle Thick
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Coated Paper
80–190 g/m
2
(21–51 lb.)
Plain Paper–Thick Paper 1
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Inkjet Plain
51–125 g/m
2
(14–33 lb.)
Thin Paper–Middle Thick
Paper roll
Diameter: 176 mm or less
Core: 50.8 mm, 76.2 mm
Width: 297 mm, 364 mm,
420 mm, 440 mm, 490 mm,
515 mm, 594 mm, 610 mm
(24 inches), 620 mm, 625
mm, 660 mm, 680 mm, 707
mm, 728 mm, 800 mm, 841
mm, 880 mm, 914 mm (36
inches)
Recommended Paper
161
Paper input locations 1–2 (mainly North America)
Paper type and weight Paper size Paper capacity
Plain paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Recycled Paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Translucent Paper (vellum)
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Special Paper
51–190 g/m
2
(14–51 lb.)
Thin Paper–Thick Paper 1
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
8. Adding Paper and Ink
162
Paper type and weight Paper size Paper capacity
Film (Matte)
51–190 g/m
2
(14–51 lb.)
Thin Paper–Thick Paper 1
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Coated (CAD)
80–125 g/m
2
(21–33 lb.)
Plain Paper–Middle Thick
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Coated Paper
80–190 g/m
2
(21–51 lb.)
Plain Paper–Thick Paper 1
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Inkjet Plain
51–125 g/m
2
(14–33 lb.)
Thin Paper–Middle Thick
Paper roll
Diameter: 6.9 inches or less
Core: 2 inches, 3 inches
Width: 11 inches, 12 inches,
14 inches, 15 inches, 17
inches, 18 inches, 22 inches,
24 inches, 30 inches, 34
inches, 36 inches
Recommended Paper
163
Paper bypass location (mainly Europe)
Paper type and weight Paper size Paper capacity
Plain paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
8. Adding Paper and Ink
164
Paper type and weight Paper size Paper capacity
Recycled Paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
Translucent Paper (vellum)
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
Recommended Paper
165
Paper type and weight Paper size Paper capacity
Special Paper
51–220 g/m
2
(14–59 lb.)
Thin Paper–Thick Paper 2
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
Film (Matte)
51–190 g/m
2
(14–51 lb.)
Thin Paper–Thick Paper 1
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
8. Adding Paper and Ink
166
Paper type and weight Paper size Paper capacity
Coated (CAD)
80–125 g/m
2
(21–33 lb.)
Plain Paper–Middle Thick
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
Coated Paper
80–220 g/m
2
(21–59 lb.)
Plain Paper–Thick Paper 2
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
Recommended Paper
167
Paper type and weight Paper size Paper capacity
Inkjet Plain
51–125 g/m
2
(14–33 lb.)
Thin Paper–Middle Thick
Cut paper
Regular size:
A0 , A1 , A2 , A3 , A4 , B1
JIS , B2 JIS , B3 JIS , B4 JIS ,
880 × 1230 mm , 880 × 1189 mm ,
880 × 615 mm , 880 × 594 mm , 800
× 1189 mm , 800 × 594 mm , 707 ×
1000 mm , 707 × 500 mm , 680 × 841
mm , 680 × 420 mm , 660 × 841 mm ,
660 × 420 mm , 625 × 880 mm , 625 ×
440 mm , 620 × 880 mm , 620 × 440
mm , 490 × 594 mm , 490 × 420 mm
, 490 × 297 mm , 440 × 615 mm ,
440 × 594 mm , 440 × 420 mm , 440 ×
297 mm
Custom size:
Paper width: 279.4–914.4 mm
Paper length: 210.0–2000.0 mm
1 sheet
8. Adding Paper and Ink
168
Paper bypass location (mainly North America)
Paper type and weight Paper size Paper capacity
Plain paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
Recycled Paper
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
Recommended Paper
169
Paper type and weight Paper size Paper capacity
Translucent Paper (vellum)
51–94 g/m
2
(14–25 lb.)
Thin Paper–Plain Paper
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
Special Paper
51–220 g/m
2
(14–59 lb.)
Thin Paper–Thick Paper 2
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
8. Adding Paper and Ink
170
Paper type and weight Paper size Paper capacity
Film (Matte)
51–190 g/m
2
(14–51 lb.)
Thin Paper–Thick Paper 1
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
Coated (CAD)
80–125 g/m
2
(21–33 lb.)
Plain Paper–Middle Thick
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
Recommended Paper
171
Paper type and weight Paper size Paper capacity
Coated Paper
80–220 g/m
2
(21–59 lb.)
Plain Paper–Thick Paper 2
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
Inkjet Plain
51–125 g/m
2
(14–33 lb.)
Thin Paper–Middle Thick
Cut paper
Regular size:
• Engineering
E (34 × 44) , D (22 × 34) , C (17
× 22) , B (11 × 17) , A (8
1
/
2
×
11)
• Architecture
E (36 × 48) , D (24 × 36) , C (18
× 24) , B (12 × 18) , A (9 ×
12)
• Other
8
1
/
2
× 13
2
/
5
, 8
1
/
2
× 14 , 15 ×
20 , 30 × 42 , 21 × 30
Custom size:
Paper width: 11.00–36.00 inches
Paper length: 8.27–78.74 inches
1 sheet
8. Adding Paper and Ink
172
Paper Thickness
Paper Thickness
*1
Paper weight
Thin Paper 51–79 g/m
2
(14–21 lb.)
Plain Paper 80–94 g/m
2
(21–25 lb.)
Middle Thick 95–125 g/m
2
(25–33 lb.)
Thick Paper 1 126–190 g/m
2
(34–51 lb.)
Thick Paper 2 191–220 g/m
2
(51–59 lb.)
*1
Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Change the paper weight setting to thinner or thicker.
• If you specify [Film (Matte)] for Paper Type, the Prevent Paper Abrasion setting is automatically
selected, and you cannot change it. For details about Prevent Paper Abrasion, see "System
Settings", Connecting the Machine/ System Settings.
• When you print on matte film in a cold and dry environment, the back side of the paper might get
dirty.
• If the paper loaded in Paper Input Locations 1 and 2 are the same type, thickness, and width, the
machine automatically shifts to the other paper input location when the first paper input location
runs out of paper. This function is called "Auto Tray Switching". This saves interrupting a copy run to
replenish paper when making a large number of copies. You can specify the paper type of the
paper input locations under [Paper Type]. For details, see "Tray Paper Settings", Connecting the
Machine/ System Settings. For the setting procedure of the Auto Tray Switching function, see
"Copier / Document Server Features", Copy/ Document Server.
Paper roll
• If humidity is high, and the paper roll has expanded due to moisture, be sure to cut off with scissors
approximately 1000 mm (40 inches) before making copies or printing. Then load the paper roll,
and select [Cut] on the screen.
• The sizes of paper that can be printed from the paper input locations differ according to the paper
type. Plain paper and recycled paper up to 15000 mm (590.6 inches) can be printed on, and
other types of paper up to 3600 mm (141.8 inches) can be printed on.
• Load a paper roll into Paper Input Location 1 that meets the following conditions:
• Width of more than 841 mm (33.2 inches)
• Paper thickness of 0.150 mm (0.006 inches) or more
• Paper weight of 120 g/m
2
(32 lb.) or more
Recommended Paper
173
Cut paper
Straighten curled or warped paper before loading.
Translucent paper
• Smooth out any curls in the paper before loading translucent paper (vellum).
• When copying or printing an original or data that contains a lot of images, such as photos, onto
the translucent (vellum) paper, let the printouts dry for about an hour before stacking them.
8. Adding Paper and Ink
174
Adding Ink
This section explains precautions when adding ink, how to send scanned documents when the ink has
run out. It also describes recommendations and cautions for handling and storing ink.
• The following explains the warning messages on the plastic bag used in this product's
packaging.
• Keep the polythene materials (bags, etc.) supplied with this machine away from babies
and small children at all times. Suffocation can result if polythene materials are brought into
contact with the mouth or nose.
• Keep ink and ink containers out of reach of children.
• If ink gets into contact with eyes, wash eyes immediately with running water. Consult a doctor if
necessary.
• If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor
immediately.
• When removing jammed paper or replacing ink, avoid getting ink on your skin. If ink comes into
contact with your skin, wash the affected area thoroughly with soap and water.
• When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes
into contact with your clothing, wash the stained area with cold water. Hot water will set the ink
into the fabric and make removing the stain impossible.
• When removing the print cartridge, avoid putting your hand near the place where the print
cartridge is installed. If ink comes in contact with your hands, wash them thoroughly with soap
and water.
• Use only manufacturer-recommended print cartridges. Recommended cartridges have been safety-
evaluated and will not damage the machine.
• When replacing print cartridges, do not turn off the main power. If you do, settings are canceled
and printing cannot resume.
• Be sure to replace print cartridges when the machine requests you to do so.
• After replacing the print cartridge, close the cartridge cover and wait for the "Please wait".
message to disappear before loading paper into the paper bypass location.
Adding Ink
175
• If you load paper into the paper bypass location while the cartridge cover is open, "Paper
Misfeed" may appear on the screen. If "Paper Misfeed" appears, follow the on-screen instructions
to clear the misfeed.
• Do not touch the IC (integrated circuit) chip on ink cartridges.
• Do not open the cartridge cover other than when replacing the print cartridges. Doing so may
result in misfeeds.
• Push in the print cartridge until the lever clicks. If it does not click into place, ink may leak inside the
machine.
DNE024
When "Check Print Cartridge replacement." appears on the System Mes. Widget, approximately 35%
of the original amount of ink remains in the print cartridge. If "Printing is not possible even if only one
cartridge is depleted." appears on the System Mes. Widget, prepare the appropriate color print
cartridge. When this message appears, approximately 20% of the original amount of ink remains in the
print cartridge. Have parts necessary for replacing print cartridges. When "No ink." appears on the
System Mes. Widget, replace corresponding color print cartridges.
Follow the instruction on the screen regarding how to replace a print cartridge.
When replacing a print cartridge, make sure that the ink does not splatter.
• You can check the name of the required print cartridge and the replacement procedure using the
[Replace Print Cartridge] screen.
• For details about how to check contact number where you can order supplies, see "Inquiry",
Maintenance and Specifications.
• For details about storing print cartridges, see page 177 "Storing Ink".
• To protect the print head and ensure print quality, ink is consumed not only when printing, but also
when the main power switch is turned on, during head cleaning, flushing, and loading of
cartridges. Therefore, the frequency of head cleaning or flushing will be increased and the print
cartridge might run out of ink quickly even if the number of pages printed is extremely small.
• The reductions shown by the remaining ink indicator vary depending on the capacity of the
cartridge.
• Be sure to check the color before inserting the print cartridges so as not to replace the wrong color.
8. Adding Paper and Ink
176
• If, after replacing the print cartridge, add ink messages continue to appear, turn off the machine's
power, and then turn it back on again.
• Print cartridges should be used up before their expiration date, ideally within six months of being
removed from their packaging.
• Open the print cartridge pack immediately before replacement.
• Do not shake the print cartridge. Doing so can result in leakage.
• Do not disassemble the print cartridge.
• Do not turn off the power during the replacement procedure and do not disconnect the power plug
from the wall outlet.
• Once it is inserted, do not remove the print cartridge unless necessary.
• Do not remove or tamper with the print cartridges during printing. This will cause printing to stop.
• Color ink may be consumed even though color printing is not performed.
• When the machine has run out of ink, the indicator on the display lights. Note that even if there is
no ink left, you can still send scanned documents.
Handling Ink
• Keep ink and ink containers out of reach of children.
Use only manufacturer-recommended print cartridges. Recommended cartridges have been safety-
evaluated and will not damage the machine.
• For details about how to add print cartridges, see page 175 "Adding Ink".
Storing Ink
• If ink gets into contact with eyes, wash eyes immediately with running water. Consult a doctor if
necessary.
• If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor
immediately.
Adding Ink
177
• When removing jammed paper or replacing ink, avoid getting ink on your clothing. If ink comes
into contact with your clothing, wash the stained area with cold water. Hot water will set the ink
into the fabric and make removing the stain impossible.
• When removing jammed paper or replacing ink, avoid getting ink on your skin. If ink comes into
contact with your skin, wash the affected area thoroughly with soap and water.
When storing print cartridges, the following precautions should always be followed:
• Do not store print cartridges where they will be exposed to direct sunlight
• Store print cartridges where the temperature is -30 to 43°C (-22 to 109.4°F) and the humidity is
15 to 80%
• Store print cartridges on a flat surface
Used Print Cartridges
• Dispose of used ink containers in accordance with local regulations.
Print cartridge cannot be re-used.
(mainly Europe)
If you want to discard your used print cartridge, please contact your local sales office. If you discard it
by yourself, treat it as general plastic waste material.
(mainly North America)
Please see our local company website for information on the recycling of supply products, or you can
recycle items according to the requirements of your local municipalities or private recyclers.
8. Adding Paper and Ink
178
Replacing an Ink Collector Unit
• The following explains the warning messages on the plastic bag used in this product's
packaging.
• Keep the polythene materials (bags, etc.) supplied with this machine away from babies
and small children at all times. Suffocation can result if polythene materials are brought into
contact with the mouth or nose.
• Keep ink and ink containers out of reach of children.
• When replacing ink collector unit, avoid getting ink on your clothing. If ink comes into contact
with your clothing, wash the stained area with cold water. Hot water will set the ink into the
fabric and make removing the stain impossible.
• If ink gets into contact with eyes, wash eyes immediately with running water. Consult a doctor if
necessary.
• If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor
immediately.
• When removing jammed paper or replacing ink, avoid getting ink on your skin. If ink comes into
contact with your skin, wash the affected area thoroughly with soap and water.
• When removing the ink collector unit, do not touch the inside of the machine.
• Store the unused ink collector in the plastic bag.
• Do not touch the ink collector unit's chip contacts.
• Do not drop or tilt the ink collector unit. Doing so may result in leakage.
• Take care not to drop the ink collector unit when putting it in the supplied plastic bag. The bag
might tear, causing ink to spill.
• Push in the ink collector unit until the lever clicks. If it does not click into place, ink may leak inside
the machine.
Replacing an Ink Collector Unit
179
CPW009
• Do not open the ink collector unit cover other than when replacing the ink collector unit. Doing so
may result in misfeeds.
Follow the instruction on the screen regarding how to replace an ink collector unit.
8. Adding Paper and Ink
180
9. Troubleshooting
This chapter describes basic troubleshooting procedures.
When a Status Icon Is Displayed
This section describes the status icons displayed when the machine requires the user to remove misfed
paper, to add paper, or to perform other procedures.
Status Icon Status
: Paper Misfeed icon Appears when a paper misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Original Misfeed icon Appears when an original misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting.
: Load Paper icon Appears when paper runs out.
For details about loading paper, see "Loading Paper",
Paper Specifications and Adding Paper.
: Add Ink icon Appears when ink runs out.
For details about adding ink, see "Adding Ink",
Maintenance and Specifications.
: Waste Ink Full icon Appears when the ink collector unit is full.
For details about replacing the ink collector unit, see
"Replacing an Ink Collector Unit", Maintenance and
Specifications.
: Service Call icon Appears when the machine is malfunctioning or requires
maintenance.
: Open Cover icon Appears when one or more covers of the machine are
open.
181
When the Indicator Lamp for [Check Status] Is
Lit or Flashing
If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check
Status] screen. Check the status of each function in the [Check Status] screen.
[Check Status] screen
DNK006
3
1
4
2
1. [Mach./Applic. Stat] tab
Indicates the status of the machine and each function.
2. [Check]
If an error occurs in the machine or a function, press [Check] to view details.
Pressing [Check] displays an error message or the corresponding function screen. Check the error message
displayed on the function screen and take the appropriate action. For details about how to resolve the
problems described in error messages, see "When Messages Appear", Troubleshooting.
3. Messages
Displays a message that indicates the status of the machine and each function.
4. Status icons
The status icons that can be displayed are described below:
: The function is performing a job.
: An error has occurred on the machine.
: The function cannot be used because an error has occurred in the function or machine. This icon may also
appear if the ink is running low.
The following table explains problems that cause the indicator lamp for [Check Status] to light or flash.
9. Troubleshooting
182
Problem Cause Solution
Documents and reports do
not print out.
There is no paper left. Load paper. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper.
An error has occurred. A function which has the
status "Error Occurred" in
the [Check Status] screen is
defective.
Press [Check] in the function which the
error has occurred. Then check the
displayed message, and take
appropriate action. For details about
error messages and their solutions, see
"When Messages Appear",
Troubleshooting.
You can use other functions normally.
The machine is unable to
connect to the network.
A network error has
occurred.
• Check that the machine is
correctly connected to the
network and that the machine is
correctly set. For details about
how to connect the network, see
"Interface Settings", Connecting
the Machine/ System Settings.
• For details about connecting to
the network, contact your
administrator.
• If the indicator lamp is still lit even
after you try to solve the problem
as described here, contact your
service representative.
When the Indicator Lamp for [Check Status] Is Lit or Flashing
183
When the Machine Makes a Beeping Sound
The following table describes the meaning of the various beep patterns that the machine produces to
alert users about left originals and other machine conditions.
Beep pattern Meaning Cause
Single short beep Panel/screen input
accepted.
A screen key was pressed.
Short, then long beep Panel/screen input rejected. An invalid key was pressed on the
control panel or screen, or the entered
password was incorrect.
Single long beep Job completed successfully. A Copier/Document Server Features
job has finished.
2 long beeps Machine has warmed up. When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.
5 long beeps Soft alert An auto reset was performed through
the simple screen of the Copier/
Document Server function or the
Scanner function.
5 long beeps repeated four
times.
Soft alert Paper is empty.
5 short beeps repeated five
times.
Strong alert The machine requires user attention
because paper has jammed, the ink
needs replenishing, or other problems
have occurred.
• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper
jam or ink request, if the machine's covers are opened and closed repeatedly within a short space
of time, the beep alert might continue, even after normal status has resumed.
• You can enable or disable beep alerts. For details about Panel Key Sound, see "General
Features", Connecting the Machine/ System Settings.
9. Troubleshooting
184
When You Have Problems Operating the
Machine
Problem Cause Solution
When the machine is turned
on, the only icon that
appears on the home screen
is the [Copy] icon.
Functions other than the
copier function are not yet
ready.
Wait a little longer.
The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.
Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.
Wait a little longer.
Can only use the scanner
function and scan originals.
The machine is performing
maintenance operations.
Wait until the maintenance operations
are finished.
The machine does not enter
Sleep mode even though it
has finished printing.
There is still cut paper in the
paper output location.
Remove the remaining paper from the
paper output location.
The indicator lamp remains
lit and the machine does not
enter Sleep mode even
though [Energy Saver] was
pressed.
In some cases, the machine
does not enter Sleep mode
when [Energy Saver] is
pressed.
Before you press [Energy Saver],
check that Sleep mode can be
enabled. For details about enabling
Sleep mode, see "Saving Energy",
Getting Started.
The display is turned off. The machine is in Low Power
Mode.
Touch the display panel.
The display is turned off. The machine is in Sleep
Mode.
Touch the display panel.
Nothing happens when the
display panel is touched.
The power is turned off. Make sure the main power indicator is
off, and then turn on the power.
The power turns off
automatically.
The Weekly Timer setting is
set to [Main Power Off].
Change the Weekly Timer setting. For
details about the Weekly Timer setting,
see "Timer Settings", Connecting the
Machine/ System Settings.
When You Have Problems Operating the Machine
185
Problem Cause Solution
The user code entry screen is
displayed.
Users are restricted by User
Code Authentication.
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started.
The Authentication screen
appears.
Basic Authentication,
Windows Authentication, or
LDAP Authentication is set.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started.
The edge of the paper roll
cannot be fed back into the
machine automatically.
The paper roll is set at an
angle.
Insert the edge of the paper roll
squarely under the rollers of the paper
feeding slit. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper.
The edge of the paper roll
cannot be fed back into the
machine automatically when
it is set in Paper Input
Location 2 in Low Power
mode.
The paper input location
cover is not raised when the
paper roll is set in Paper
Input Location 2.
• Raise the paper input location
cover before setting the paper
roll. For details about loading
paper, see "Loading Paper",
Paper Specifications and Adding
Paper.
• Exit Low Power mode. For details
about exiting Low Power mode,
see "Saving Energy", Getting
Started.
The paper cannot be easily
loaded into the paper
bypass location.
The paper is curled
excessively.
Before loading the paper, flatten out
the paper to remove the curl. For
details about loading paper into the
paper bypass location, see "Loading
Paper into the Paper Bypass Location",
Paper Specifications and Adding
Paper.
Cannot specify the paper
type and thickness when
loading paper.
The [User Tools] screen is
currently displayed.
Switch to the copier screen, the
Document Server screen, or the printer
screen before loading paper. For
details about loading paper, see
"Loading Paper", Paper Specifications
and Adding Paper.
9. Troubleshooting
186
Problem Cause Solution
An error message is still
displayed, even if misfed
paper is removed.
• When a misfeed
message appears, it
remains until you open
and close the front
cover as required.
• Paper is still jammed in
the paper input
location.
After removing misfed paper, fully
open the front cover, and then close it.
For details about removing jammed
paper, see "Removing Jammed Paper",
Troubleshooting.
"Cover Open" remains
displayed.
The paper input location
cover is not fully lowered.
Press down on the paper input location
cover.
An error message is still
displayed, even if the
indicated cover is closed.
One or more covers that are
not indicated are still open.
Close all the covers of the machine.
The paper input location
cover is held down by its
own weight and cannot stay
open.
The magnet that holds the
paper input location cover in
place is covered with dust.
Wipe the magnet with a soft dry cloth.
Images are printed on the
reverse side of the paper.
You may have loaded the
paper incorrectly.
Load paper into the paper bypass
location with the print side up. For
details about loading paper into the
paper bypass location, see "Loading
Paper into the Paper Bypass Location",
Paper Specifications and Adding
Paper.
Print is disabled. Ink has run out. Both Black & White and Color print are
disabled if only one of the four ink
colors runs out. Replace the print
cartridge before this happens. For the
replacement procedure, see "Adding
Ink", Maintenance and Specifications.
Print is disabled. The ink collector unit is full. Contact your sales or service
representative.
When You Have Problems Operating the Machine
187
Problem Cause Solution
Misfeeds occur frequently. Using curled cut paper often
causes misfeeds or soiled
paper edges.
• Flatten the paper with your hands
to straighten out the curl.
• Load the paper up side down so
that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper.
• Place the cut paper on a flat
surface to prevent paper from
curling, and do not lean it against
the wall. For details about the
proper way to store paper, see
"Paper Storage", Paper
Specifications and Adding Paper.
Misfeeds occur frequently. The paper is wrinkled or has
been folded/creased.
• Cut folded or wrinkled areas off
the paper roll using the Cut Paper
function. For details about how to
cut a paper roll, see "Cut Paper",
Troubleshooting.
• Replace cut paper that is folded
or wrinkled.
• Use recommended paper. For
details about recommended
paper, see "Recommended Paper
Sizes and Types", Paper
Specifications and Adding Paper.
• Use paper that has been stored in
the recommended temperature
and humidity conditions. For
details about the proper way to
store paper, see "Paper Storage",
Paper Specifications and Adding
Paper.
9. Troubleshooting
188
Problem Cause Solution
Misfeeds occur frequently. You may have loaded paper
of a size different from the
paper size settings.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting.
• Select a proper paper size.
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove the misfed paper. For
details about removing jammed
paper, see "Removing Jammed
Paper", Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel.
Misfeeds occur frequently. Jammed or torn paper is
inside the machine.
Remove the misfed paper. For details
about removing jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
The machine does not turn
off in 3 minutes after the
main power is turned off.
The machine cannot perform
the shutdown procedure.
Repeat the shutdown procedure. If the
machine does not turn off, disconnect
the machine's power cord from the
wall outlet.
The machine makes a loud
clicking sound shortly after
the main power switch is
turned off.
The main power switch
makes a loud clicking sound
inside the machine when the
main power is turned off
automatically.
You will hear a loud clicking sound
inside the machine when it shuts down.
This is not a malfunction.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Wait a while, and then retry the
operation.
When You Have Problems Operating the Machine
189
Problem Cause Solution
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
Performing an adjustment
fails.
An error occurred while an
adjustment was being
performed.
Check why the error occurred, and
then perform the adjustment again. For
details about possible error causes,
see "Adjusting the Print Quality",
Troubleshooting.
• If you cannot make copies as you want because of paper type or paper size problems, use the
recommended paper. For details about recommended paper, see page 159 "Recommended
Paper Sizes and Types".
When Multiple Functions Cannot Be Executed Simultaneously
If you cannot carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another
job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
9. Troubleshooting
190
Messages Displayed When You Use the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. For details about recommended paper, see page 159
"Recommended Paper Sizes and Types".
Message Cause Solution
"Cannot delete the folder
because it contains files with
passwords. Delete the files
with passwords, or please
contact the file
administrator."
The folder cannot be deleted
because it contains a locked
original.
Unlock the locked original to delete it.
For details about locked files, see
"Managing Stored Files", Security
Guide.
"Cannot detect original
size."
The machine cannot detect
the size of the original.
Specify the size manually. Do not use
Auto Paper Select mode or the Auto
Reduce / Enlarge function.
"Cannot display preview of
this page."
The image data may have
been corrupted.
Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear.
"Check paper size." An irregular paper size is
set.
• Check the settings for [Reduce /
Enlarge], etc., and then try again.
• If you press [Start], the copy will
start using the selected paper.
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages
as 1 file?"
The number of scanned
pages exceeds the capacity
per file of the Document
Server.
• If you want to store the scanned
pages as a file in the Document
Server, press [Yes].
• If you do not want to store
scanned pages, press [No].
Scanned data is deleted.
Messages Displayed When You Use the Copy/Document Server Function
191
Message Cause Solution
"Exceeded the maximum
number of sheets that can be
used. Copying will be
stopped."
The number of pages the
user is permitted to copy has
been exceeded.
For details about how to check the
number of copies available per user,
see "Managing Print Volume per User",
Security Guide.
"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."
The scanned originals have
too many pages to store as
one document.
Press [Exit], and then store again with
an appropriate number of pages.
"Maximum number of sets is
n."
("n" is replaced by a
variable.)
The number of copies
exceeds the maximum copy
quantity.
You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/ Document
Server.
"Memory is full. nn originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining originals."
("n" is replaced by a
variable.)
The number of scanned
originals exceed the number
of pages that can be stored
in memory.
Press [Print] to copy scanned originals
and cancel the scanning data. Press
[Clear Memory] to cancel the scanning
data and not copy.
"Press [Continue] to scan
and copy remaining
originals."
The machine checked if the
remaining originals should
be copied, after the scanned
originals were printed.
• Remove all copies, and then press
[Continue] to continue copying.
• Press [Stop] to stop copying.
"Rotate Sort is not available
with this paper size."
A size of paper for which
Rotate Sort is not available is
selected.
Select an appropriate paper size. For
details about paper sizes, see "Sort",
Copy/ Document Server.
"The selected folder is
locked. Please contact the
file administrator."
An attempt was made to edit
or use a locked folder.
For details about locked folders, see
"Managing Folders", Security Guide.
9. Troubleshooting
192
Messages Displayed When You Use the Printer
Function
This section describes the principal messages that appear on the display panel, error logs or reports. If
other messages appear, follow their instructions.
Messages Displayed on the Control Panel When You Use the Printer Function
• Before turning off the power, see page 55 "Turning On/Off the Power".
Message Cause Solution
"Hardware Problem:
Ethernet"
An error has occurred in the
Ethernet interface.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem: HDD" An error has occurred in the
hard disk.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem: USB" An error has occurred in the
USB interface.
Turn off the power, and then back on
again. If the message appears
again, contact your service
representative.
"Hardware Problem:
Wireless Card"
(A "wireless LAN board" is
referred to as a "wireless
card".)
• The wireless LAN board
has malfunctioned.
• The wireless LAN board
you are using is not
compatible with this
machine.
Turn off the power, and then confirm
the wireless LAN board is inserted
correctly. And then, turn on the
power again. If the message
appears again, contact your service
representative.
Messages Displayed When You Use the Printer Function
193
Message Cause Solution
"Load following paper in n.
To cancel job, press [Job
Reset]."
(A figure is placed at n.)
• The printer driver settings
are incorrect.
• The paper input location
does not contain paper of
the size selected in the
printer driver.
Check that the printer driver settings
are correct, and then load paper of
the size selected in the printer driver
into the paper input location. For
details about how to change the
paper size, see "Changing the Paper
Size", Paper Specifications and
Adding Paper.
"Paper size and type are
mismatched. Select another
tray from the following and
press [Continue]. To cancel
job, press [Job Reset].
Paper size and type can
also be changed in User
Tools."
• The printer driver settings
are incorrect.
• The paper input location
does not contain paper of
the size or type selected in
the printer driver.
• Check that the printer driver
settings are correct, and then
load paper of the size selected
in the printer driver into the
paper input location. For details
about how to change the paper
size, see "Changing the Paper
Size", Paper Specifications and
Adding Paper.
• Select the paper input location
manually to continue printing,
or cancel a print job. For details
about how to select the paper
input location manually, or
cancel a print job, see "If an
Error Occurs with the Specified
Paper Size and Type", Print.
"Paper size of n is
mismatched. Select another
tray from the following and
press [Continue]. Paper
type can also be changed
in User Tools."
The size of the paper in the
paper input location does not
match the paper size specified
in the printer driver.
Select a paper input location
containing paper that is the same
size as the specified paper size.
"Printer font error." An error has occurred in the
font settings.
Contact your service representative.
9. Troubleshooting
194
When using direct print from a memory storage device
Message Cause Solution
"Cannot display files from
the selected memory
device."
The memory device used
cannot be recognized.
For details about the recommended
memory devices for the Direct printing
function from removable memory
devices, contact your service
representative. The USB flash memory
that features password protection or
other security features may not work
normally.
"Exceeded the limit value for
total data size of the
selected files. Cannot select
more files."
• The size of the selected
file exceeds 1 GB.
• The total size of the
selected files exceeds 1
GB.
Files or groups of files larger than 1 GB
cannot be printed.
• When the total size of the multiple
files that are selected exceeds 1
GB, select files separately.
• When the size of the selected file
exceeds 1 GB, print from a
memory storage device using a
function other than the Direct
printing function.
You cannot select files of different
formats at the same time.
"Unable to access the
specified memory storage
device."
• An error occurred
when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred
when the user used the
Direct printing function
to print from a memory
storage device.
Save the file to a different memory
storage device, and then print again.
Messages Displayed When You Use the Printer Function
195
Messages Printed on the Error Logs or Reports When You Use the Printer
Function
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
When print jobs are canceled
Message Cause Solution
"91: Error" Printing was canceled by the
auto job cancel function due
to a command error.
Check that the data is valid.
"Error occurred, not printed
job via network exists. It is
stored as job not printed."
Jobs with errors were stored
because an error occurred
with a print job via the
network while the error job
storing function was
enabled.
Contact your administrator to check
whether the machine is connected
correctly to the network. For details
about how to check and print jobs
stored when print configuration errors
occur, see "Printing of Documents
Stored When Print Configuration Errors
Occur", Print.
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
You tried to store a file in the
Document Server when the
[Unauthorized Copy
Prevention] was specified.
Only when using PostScript 3
On the printer driver, select a job
type other than [Document
Server] in "Job Type:" or deselect
[Unauthorized Copy Prevention].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
Only when using PostScript 3
On the printer driver's [Detailed
Settings] tab, click [Effects] in
"Menu:". Select [Unauthorized
Copy Prevention], and then click
[Details...] to display
[Unauthorized Copy Prevention
for Pattern Details]. Enter text in
[Enter User Text:].
9. Troubleshooting
196
Message Cause Solution
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
Only when using PostScript 3
On the printer driver, set the
resolution to 600 dpi or higher, or
cancel [Unauthorized Copy
Prevention].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
In [Administrator Tools]
under [System Settings],
priority was specified to be
given to Unauthorized Copy
Prevention Printing set on this
machine.
Only when using PostScript 3
Cancel Unauthorized Copy
Prevention Printing for the printer
driver. For details about how to
cancel the settings, see the printer
driver Help.
"Collate Cancelled" Collate was canceled. Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
When there is a problem with the print settings
Message Cause Solution
"Exceeded Max. Pages
(Collate)"
The number of pages exceeds
the maximum number of sheets
that you can use Collate with.
Reduce the number of pages to
print.
Messages Displayed When You Use the Printer Function
197
Message Cause Solution
"Print Overrun" Images were discarded while
printing.
Only when using PostScript 3
Select a lower resolution
on the printer driver. For
details about how to
change the resolution
setting, see the printer
driver Help.
When documents cannot be stored in the Document Server
Message Cause Solution
"Document Server is not
available to use. Cannot
store."
You cannot use the
Document Server function.
For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
"Exceeded max. capacity of
document server. Cannot
store."
The hard disk became full
after a file was stored.
Delete some of the files stored in the
Document Server or reduce the size
that you want to send.
"Exceeded max. number of
files of document server.
Cannot store."
The maximum file capacity
of the Document Server was
exceeded.
Delete some of the files stored in the
Document Server.
"Exceeded max. number of
files. (Auto)"
While you were using the
error job store function to
store Normal Print jobs as
Hold Print files, the maximum
file capacity for file storage
or Hold Print file
management (automatic)
was exceeded.
Delete Hold Print files (automatic) or
unneeded files stored on the machine.
"Exceeded max. number of
pages of document server.
Cannot store."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
9. Troubleshooting
198
Message Cause Solution
"Exceeded max. number of
pages. (Auto)"
While you were using the
error job store function to
store Normal Print jobs as
Hold Print files, the maximum
page capacity was
exceeded.
Delete unneeded files stored on the
machine.
Reduce the number of pages to print.
"Job cancelled because
capture file could not be
stored: Exceeded max.
memory."
The hard disk became full
after a file was stored.
Delete the files stored in the Document
Server or reduce the file size to be sent.
"Job cancelled because
capture file could not be
stored: Exceeded max. files."
The maximum file capacity
of the Document Server was
exceeded.
Delete the files stored in the Document
Server.
"Job cancelled because
capture file could not be
stored: Exceeded max
pages per file."
The maximum page
capacity of the Document
Server was exceeded.
Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send.
"The specified folder in
document server is locked.
Cannot store."
The specified folder is
locked.
Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
"Managing Folders", Security Guide.
When there is not enough free hard disk space
Message Cause Solution
"HDD Full" When you were printing
with the PostScript 3 printer
driver, the hard disk
capacity for fonts and forms
was exceeded.
Delete unneeded forms or fonts
registered on the machine.
"HDD Full" The hard disk became full
while you were printing a
Sample Print, Locked Print,
Hold Print, or Stored Print
file.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.
Messages Displayed When You Use the Printer Function
199
Message Cause Solution
"HDD is full. (Auto)" The hard disk became full
while you were using the
error job store function to
store Normal Print jobs as
Hold Print files.
Delete unneeded files stored on the
machine.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
When there is not enough memory
Message Cause Solution
"84: Error" There is no work area
available for image
processing.
Decrease the number of files sent to the
machine.
When there is a problem with a parameter
Message Cause Solution
"86: Error" Parameters of the control
code are invalid.
Check the print settings.
When the user lacks privileges to perform an operation
Message Cause Solution
"No response from the
server. Authentication has
failed."
A timeout occurred while
connection to the server was
being established for LDAP
authentication or Windows
Authentication.
Check the status of the server.
"You do not have a privilege
to print this PDF file."
You have no privileges to
print the PDF document you
tried to print.
Contact the owner of the document.
"You do not have a privilege
to use this function. This job
has been cancelled."
The entered login user name
or login password is not
correct.
Check that the user name and
password are correct.
9. Troubleshooting
200
Message Cause Solution
"You do not have a privilege
to use this function. This job
has been cancelled."
The logged in user is not
allowed to use the selected
function.
For details about how to set
permissions, see "Configuring User
Authentication", Security Guide.
"You do not have a privilege
to use this function. This
operation has been
cancelled."
The logged in user does not
have the privileges to
register programs or change
the paper tray settings.
For details about how to set
permissions, see "Configuring User
Authentication", Security Guide.
When a user cannot be registered
Message Cause Solution
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.
For details about automatic registration
of user information, see "Auto
Registration to the Address Book",
Security Guide.
"Information for user
authentication is already
registered for another user."
The user name for LDAP
authentication was already
registered in a different
server with a different ID,
and a duplication of the user
name occurred due to a
switching of domains
(servers), and so on.
For details about user authentication,
see "Configuring User Authentication",
Security Guide.
When other errors occur
Message Cause Solution
"85: Error" The specified graphics
library is unavailable.
Check that the data is valid.
"98: Error" The machine could not
access the hard disk
correctly.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
Messages Displayed When You Use the Printer Function
201
Message Cause Solution
"99: Error" This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
"Address Book is currently in
use by another function.
Authentication has failed."
The machine currently
cannot perform
authentication because the
Address Book is being used
by another function.
Wait a while, and then retry the
operation.
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
"Compressed Data Error" The printer detected corrupt
compressed data.
• Check the connection between
the computer and the printer.
• Check that the program you used
to compress the data is
functioning correctly.
"Data Storage Error" You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Document Server when the
hard disk was
malfunctioning.
Contact your service representative.
"Error has occurred." A syntax error, etc.,
occurred.
Check that the PDF file is valid.
9. Troubleshooting
202
Message Cause Solution
"Exceeded Max. Stored
Files"
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum file capacity was
exceeded.
Delete unneeded files stored on the
machine.
"Exceeded Max. Stored
Pages"
While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum page capacity
was exceeded.
Delete unneeded files stored on the
machine.
Reduce the number of pages to print.
"File system error. Cannot
print PDF file(s)."
PDF direct printing could not
be performed because the
file system could not be
obtained.
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"File system is full." PDF file does not print out
because the capacity of the
file system is full.
Delete all unnecessary files from the
hard disk, or decrease the file size sent
to the machine.
"I/O Buffer Overflow" An input buffer overflow
occurred.
• In [Printer Features], under [Host
Interface], select [I/O Buffer],
and then set the maximum buffer
size to a larger value.
• Reduce the number of files being
sent to the machine.
"Insufficient Memory" A memory allocation error
occurred.
Only when using PostScript 3
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
"Memory Retrieval Error" A memory allocation error
occurred.
Turn off the power and then back on
again. If the message appears again,
replace the RAM. For details about
replacing the RAM, contact your
service representative.
If printing does not start, contact your service representative.
Messages Displayed When You Use the Printer Function
203
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in
conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print.
9. Troubleshooting
204
Messages Displayed When You Use the
Scanner Function
Messages Displayed on the Control Panel When You Use the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
Message Cause Solution
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine from connecting to
your computer.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
Messages Displayed When You Use the Scanner Function
205
Message Cause Solution
"Exceeded max. number of
alphanumeric characters for
the path."
The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage
Function", Scan.
"Exceeded max. number of
alphanumeric characters."
The maximum enterable
number of alphanumeric
characters has been
exceeded.
Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage
Function", Scan.
"File types have been
automatically set for some
files because multiple files
were selected."
If there are selected stored
documents which cannot be
converted to a specified file
format, those documents are
automatically converted to a
convertible format before
they are transmitted.
For details about the file formats used
to transmit stored documents, see
"Sending a Stored File", Scan.
"Scanner journal is full."
"Cannot send the scanned
data."
"Print & Delete Scanner
Journal" in [Scanner
Features] is set to [Do not
Print: Disable Send], and
Scanner Journal is full.
Print or delete Scanner Journal. For
details about Scanner Features, see
"General Settings", Scan.
9. Troubleshooting
206
Message Cause Solution
"The entered file name
contains invalid character(s).
Enter the file name again
using any of the following 1
byte characters. "0 to 9", "A
to Z", "a to z", ". - _""
The file name contains a
character that cannot be
used.
• Check the file name set at the time
of scanning. For details about
characters that can be used in file
names, see "Specifying the File
Name", Scan.
• Check the file name specified at
the time of scanning. The file
name specified in the Sending
Scan Files to Folders function
cannot contain the following
characters:
\ / : * ? " < > |
The file name cannot start or end
with a period ".".
"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."
The currently logged-in user
does not have permission to
view the destination that was
registered in the program.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
"The program is recalled.
Cannot recall the
destination(s) that is deleted
from the address book."
The destination stored in the
program could not be
recalled because it was
deleted from the address
book.
Enter the destination directly to send
data separately.
"The program is recalled.
Cannot recall the folder
destination(s) with protection
code(s)."
The folder destinations for
which the protection code
was set were registered in
the program.
A destination for which the protection
code is set cannot be recalled by the
program. Cancel the protection code
setting or send scanned files to the
destination separately.
Messages Displayed When You Use the Scanner Function
207
When documents cannot be scanned properly
Message Cause Solution
"All the pages are detected
as blank. No file was
created."
No PDF file was created
because all the pages of the
scanned original were
detected as blank when
[On] is specified for [Delete
Blank Page] in [OCR
Settings].
Check whether the original is set
upside down.
Change [OCR Scanned PDF: Blank
Page Sensitivity] in [Scanner Features]
to "Sensitivity Level 1".
"Check original's
orientation."
Originals may sometimes not
be scanned depending on a
combination of items such as
the specified scaling factor
and document size.
Change the orientation of the original,
and then scan the original again.
"Exceeded max. No. of
results to display. Max.: n"
(A figure is placed at n.)
Search results have
exceeded the max.
displayable number.
Search again after changing the
search conditions.
"Exceeded max. data
capacity. Check scanning
resolution, then press Start
key again."
The scanned data exceeded
maximum data capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
"Exceeded max. data
capacity."
"Check the scanning
resolution, then reset n
original(s)."
("n" in the message
represents a variable.)
The scanned original
exceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for the scanner function, see
"Relationship between Resolution and
Scan Size", Scan.
"Exceeded max. data
capacity."
"Check the resolution and
the ratio and then press the
Start key again."
The data being scanned is
too large for the scale ratio
specified in [Specify Size].
Reduce the resolution or [Specify Size]
value, and then scan the original
again.
9. Troubleshooting
208
Message Cause Solution
"Exceeded max. data
capacity. Set Original
Orientation to "R" then press
the Start key again."
The scanned original was
too large, or its orientation
was not correct.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. Re-loading the original in a
different orientation may enable the
machine to scan large originals. For
details about the settings for scan
function, see "Relationship between
Resolution and Scan Size", Scan.
"Exceeded max. number of
files which can be used in
Document Server at the
same time."
The maximum number of
files that can be stored in the
Document Server has been
exceeded.
Check the files stored by the other
functions, and then delete unneeded
files. For details about how to delete
files, see "Deleting Stored Documents",
Copy/ Document Server.
"Exceeded max. data
capacity."
"Change Scan Size, then
press the Start key again."
The scanned data exceeded
maximum data capacity.
Specify a small size, and then scan the
original again.
"Not all of the image will be
scanned."
If the scaling factor specified
in "Specify Reproduction
Ratio" is too large, part of
the image may be lost.
Reduce the scaling factor in "Specify
Reproduction Ratio", and then try to
scan the original again.
If displaying the entire image is not
necessary, press [Start] to start
scanning with the current scaling
factor.
"Not all of the image will be
scanned."
"Check the ratio and then
press the Start key again."
Using "Specify Reproduction
Ratio" to scale down a large
document may cause part of
the image to be lost.
Specify a large size in [Specify Size],
and then scan the original again.
If displaying the entire image is not
necessary, press [Start] to start
scanning with the current scaling
factor.
"Some page(s) are near
blank. To cancel, press the
Stop key."
The first page of the
document is almost blank.
The original's blank side might have
been scanned. Be sure to place your
originals correctly.
Messages Displayed When You Use the Scanner Function
209
Message Cause Solution
"The size of the scanned
data is too small."
"Check the resolution and
the ratio and then press the
Start key again."
The data being scanned is
too small for the scale ratio
specified in [Specify Size].
Specify a higher resolution or a large
size in [Specify Size], and then scan
the original again.
When documents cannot be scanned because the memory is full
Message Cause Solution
"Memory is full. Cannot
scan. The scanned data will
be deleted."
Because of insufficient hard
disk space, the first page
could not be scanned.
Try one of the following measures:
• Wait for a while, and then retry
the scan operation.
• Reduce the scan area or scanning
resolution. For details about
changing scan area and scanning
resolution, see "Scan Settings" of
Various Scan Settings, Scan.
• Delete unneeded stored files. For
details about how to delete stored
files, see "Deleting a Stored File",
Scan.
"Memory is full. Do you
want to store scanned file?"
Because there is not enough
free hard disk space in the
machine for storing in the
Document Server, only some
of the pages could be
scanned.
Specify whether or not to use the data.
"Memory is full. Scanning
has been cancelled. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
Because there is not enough
free hard disk space in the
machine for sending by e-
mail while data is being
stored in the Document
Server, only some of the
pages could be scanned.
Specify whether or not to use the data.
9. Troubleshooting
210
When data transmission fails
Message Cause Solution
"Authentication with the
destination has failed. Check
settings. To check the current
status, press [Scanned Files
Status]."
The entered user name or
password was invalid.
• Check that the user name and
password are correct.
• Check that the ID and password
for the destination folder are
correct.
• A password of 128 or more
characters may not be
recognized.
"Exceeded max. email size.
Sending email has been
cancelled. Check [Max.
Email Size] in Scanner
Features."
The file size per page has
reached the maximum e-
mail size specified in
[Scanner Features].
Change the scanner features settings
as follows:
• Increase the e-mail size limit in
[Max. Email Size].
• Change the [Divide & Send
Email] setting to [Yes (per Page)]
or [Yes (per Max. Size)]. For
details about these settings, see
"Send Settings", Scan.
"Sending the data has
failed. The data will be
resent later."
A network error has
occurred and a file was not
sent correctly.
Wait until sending is retried
automatically after the preset interval. If
sending fails again, contact your
administrator.
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scanned Files
Status]."
Transmission has failed.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.
Allocate sufficient space.
"Transmission has failed. To
check the current status,
press [Scanned Files
Status]."
While a file was being sent,
a network error occurred
and the file could not be sent
correctly.
If the same message appears again
after scanning again, the cause could
be a mixed network. For details about
network error, contact your
administrator.
Messages Displayed When You Use the Scanner Function
211
When data cannot be sent because a currently used file is selected
Message Cause Solution
"Selected file is currently in
use. File name cannot be
changed."
You cannot change the
name of a file whose status
is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the file
name.
"Selected file is currently in
use. Password cannot be
changed."
You cannot change the
password of a file whose
status is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the
password.
"Selected file is currently in
use. User name cannot be
changed."
You cannot change the
sender's name whose status
is "Waiting...".
Cancel transmission ("Waiting..." status
cleared), and then change the user
name.
"Some of selected files are
currently in use. They could
not be deleted."
You cannot delete a file
which is waiting to be
transmitted ("Waiting..."
status displayed).
Cancel transmission ("Waiting..." status
cleared), and then delete the file.
When data cannot be sent because there are too many documents or pages
Message Cause Solution
"Exceeded max. number of
pages per file. Do you want
to store the scanned pages
as 1 file?"
The file being stored has
exceeded the maximum
number of pages for one file.
Specify whether to store the data or
not. Scan the pages that were not
scanned, and then store them as a new
file. For details about storing files, see
"Storing and Saving the Scanned
Documents", Scan.
"Exceeded max. number of
stored files. Cannot send the
scanned data as capturing
files is unavailable."
Too many files are waiting to
be sent.
Try again after they have been sent.
"Exceeded max. page
capacity per file. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."
The number of scanned
pages exceeded the
maximum page capacity.
Specify whether to send the data that
has already been scanned.
9. Troubleshooting
212
Message Cause Solution
"Exceeded maximum
number of file to store.
Delete all unnecessary files."
Too many files are waiting to
be sent.
Try again after they have been sent.
When documents cannot be stored on a memory storage device
Message Cause Solution
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
The memory storage device
is full and scan data cannot
be saved. Even if the
memory storage device
appears to have sufficient
free space, data might not
be saved if the maximum
number of files that can be
saved is exceeded.
• Replace the memory storage
device.
• If the document is scanned as
single-page or divided into
multiple pages, data already
written to the memory storage
device is saved as is. Replace the
memory storage device, and then
press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
"Cannot write on the
memory storage device
because the device is write-
protected."
The memory storage device
is write-protected.
Unlock the write-protection on the
memory storage device.
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory storage device
is faulty, or the file name
contains a character that
cannot be used.
• Check to see if the memory
storage device is defective.
• Check the memory storage
device. It might be unformatted,
or its format might be
incompatible with this machine.
• Check the file name set at the time
of scanning. For details about the
characters that can be used in file
names, see "Specifying the File
Name", Scan.
Messages Displayed When You Use the Scanner Function
213
Message Cause Solution
"Exceeded max. page
capacity per file. Press
[Write] to write the scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because the
maximum number of pages
that can be scanned by this
machine was exceeded
during the scanned data
was written to the memory
storage device.
Reduce the number of documents to be
written to the memory storage device,
and then try again.
"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because there
was insufficient hard disk
memory when the scanned
data was saved to the
memory storage device.
Specify whether or not to save the
scanned document to the memory
storage device.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when you use the TWAIN driver. If a message not described here appears, follow
the instruction.
Message Cause Solution
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see "Encrypting Transmitted
Passwords", Security Guide.
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permissions
for scanner function.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
"Call Service"
"Please call service."
An unrecoverable error has
occurred in the machine.
Contact your service representative.
9. Troubleshooting
214
Message Cause Solution
"Exceeded the maximum
number of scan modes to
save. Reenter after deleting."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set. For details about an access mask,
contact your administrator.
"Cannot detect the paper
size of the original. Specify
the scanning size."
The set original was
misaligned.
• Place the original correctly.
• Specify the scan size.
"Cannot specify any more
scanning area."
The maximum number of
registerable scan areas has
been exceeded.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable machine
error has occurred.
An unrecoverable machine error has
occurred. Contact your service
representative.
Messages Displayed When You Use the Scanner Function
215
Message Cause Solution
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient. • Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
"Insufficient memory. Reduce
the scanning area."
Scanner memory is
insufficient.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following:
• Scanning cannot be performed if
large values are set for brightness
when halftone or high resolution is
used. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
"Invalid Winsock version.
Please use version 1.1 or
higher."
You are using an invalid
version of Winsock.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
"No User Code is registered.
Consult your system
administrator."
Access is restricted with user
codes.
For details about User Code
Authentication, see "User Code
Authentication", Security Guide.
9. Troubleshooting
216
Message Cause Solution
"No response from the
scanner."
The machine or client
computer is not connected to
the network correctly.
• Check whether the machine or
client computer is connected to
the network correctly.
• Disable the client computer's own
firewall. For details about firewall,
see Windows Help.
"No response from the
scanner."
The network is crowded. Wait for a while, and then connect to
the network again.
"Scanner is in use for other
function. Please wait."
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
• Wait for a while, and then
connect to the network again.
• Cancel the job that is being
processed. Press [Stop]. Follow
the instructions in the message that
appears and exit the function that
is running.
"Scanner is not available on
the specified device."
The TWAIN scanner function
cannot be used on this
machine.
Contact your service representative.
"Scanner is not ready.
Check the scanner and the
options."
The original cover is open. Check whether the original cover is
closed.
"The name is already in use.
Check the registered
names."
You tried to register a name
that is already in use.
Use another name.
When there is a problem connecting to the scanner
Message Cause Solution
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set. For details about an access mask,
contact your administrator.
Messages Displayed When You Use the Scanner Function
217
Message Cause Solution
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The main power of the
previously used scanner is
not set to "On".
Check whether the main power of the
scanner used for the previous scan is
turned on.
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The machine is not
connected to the network
correctly.
• Check that the previously used
scanner is connected to the
network correctly.
• Cancel the personal firewall of
the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
• Select the scanner used for the
previous scan.
"Communication error has
occurred on the network."
A communication error has
occurred on the network.
Check whether the client computer can
use the TCP/IP protocol.
"Scanner is not available.
Check the scanner
connection status."
The machine's power is off. Turn on the power.
9. Troubleshooting
218
Message Cause Solution
"Scanner is not available.
Check the scanner
connection status."
The machine is not
connected to the network
correctly.
• Check whether the machine is
connected to the network
correctly.
• Cancel the personal firewall
function of the client computer.
For details about firewall, see
Windows Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. For details about how to
check this, see "Remote
Maintenance Using telnet",
Connecting the Machine/ System
Settings.
"Scanner is not available.
Check the scanner
connection status."
Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.
• Check whether the machine's host
name is specified in the Network
Connection Tool.
• Use Web Image Monitor to set
"LLMNR" of "IPv6" to [Active].
Messages Displayed When You Use the Scanner Function
219
When Other Messages Appear
Message Cause Solution
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
• The wireless LAN
board was not inserted
when the machine was
turned on.
• The wireless LAN
board was pulled out
after the machine was
turned on.
• The settings are not
updated although the
unit is detected.
Turn off the power, and then check the
wireless LAN board is inserted
correctly. After this, turn on the power
again. If the message appears again,
contact your service representative.
"Failed to read the PDF file." There is a possibility that the
PDF version is not supported
by the browser's PDF viewer
or an unsupported
encryption level is specified.
With this machine's browser PDF files
other than those whose versions and
encryption levels are specified below
cannot be viewed.
• PDF version: 1.3–1.7
• PDF encryption level: 128Bit AES
or 256Bit AES
"Following output tray is full.
Remove paper."
The output tray is full. Remove paper from the output tray to
resume printing.
"Internal cooling fan is
active."
The internal cooling fan may
start running to cool the
interior of the machine.
The fan will emit noise, but this is
normal and the machine will be
operable while the fan is running.
The amount of paper that can be
printed and the total operation time
until the fan starts running depends on
the temperature of the location at
which the machine is installed.
9. Troubleshooting
220
Message Cause Solution
"Self checking..." • The machine is
performing image
adjustment operations.
• The machine is
cleaning its print-head.
The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
resume operation.
When There Is a Problem Scanning or Storing Originals
Message Cause Solution
"Cannot detect original
size."
"Select scan size."
The machine failed to detect
the size of the original.
• Place the original correctly.
• Specify the scan size, and then
place the originals again.
"Cannot display preview of
this page."
The size of the image you
want to preview is larger
than 914.4 × 1219.2 mm
(36 × 48 inches).
Images larger than 914.4 × 1219.2
mm (36 × 48 inches) cannot be
previewed. Specify 914.4 × 1219.2
mm (36 × 48 inches) or a smaller
image, or scan again at 914.4 ×
1219.2 mm (36 × 48 inches) or
smaller.
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
The maximum number of
pages per file has been
exceeded.
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan.
"Original is being scanned
by another function. Please
wait."
Another function of the
machine is being used.
Cancel the job in progress. Press [Exit],
and then press [Stop]. Follow the
instructions in the message that
appears and exit the function that is
running.
When Other Messages Appear
221
When the Address Book Is Updated
Message Cause Solution
"Updating the destination list
has failed. Try again?"
A network error has
occurred.
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from
blocking the connection, register
the machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
The destination list is being
updated from the network
using Web Image Monitor.
Wait until the message disappears. Do
not turn off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before operation is resumed.
Operation is not possible while this
message is displayed.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
Specify the destination or sender's
name again.
9. Troubleshooting
222
When Data Cannot Be Sent Due to a Problem with the Destination
Message Cause Solution
"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"
The specified group contains
e-mail destinations, and/or
folder destination that is not
supported by the specified
transmission method.
In the message that appears at each
transmission, press [Select].
"SMTP authentication email
address and administrator
email address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message Cause Solution
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
When Other Messages Appear
223
Message Cause Solution
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)
The device certificate (S/
MIME) has expired.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see "Communication Paths via
a Device Certificate", Security Guide.
"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(S/MIME), or the certificate
is invalid.
For details about the device certificate
(S/MIME), see "Protecting
Communication Paths via a Device
Certificate", Security Guide.
"XXX cannot be YYY
because the Digital
Signature's device certificate
is not currently valid."
(XXX and YYY indicate the
user action.)
The device certificate (PDF
with digital signature or
PDF/A with digital
signature) has expired.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see
"Configuring PDFs with Electronic
Signatures", Security Guide.
"XXX cannot be YYY
because there is a problem
with the Digital Signature's
device certificate. Check the
device certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(PDF with digital signature or
PDF/A with digital
signature), or the certificate
is invalid.
A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see
"Configuring PDFs with Electronic
Signatures", Security Guide.
• If an e-mail cannot be sent and a message appears which states that there is a problem with the
device certificate or user certificate, a new certificate must be installed. For details about how to
install a new certificate, see "Configuring S/MIME" or "Protecting Communication Paths via a
Device Certificate", Security Guide.
9. Troubleshooting
224
When Problems Occur While Logging In
Message Cause Solution
"Authentication has failed." The entered login user name
or login password is not
correct.
For details about the correct login user
name and login password, see "Basic
Authentication", Security Guide.
"Authentication has failed." The machine cannot perform
authentication.
For details about authentication, see
"Configuring User Authentication",
Security Guide.
When the User Lacks Privileges to Perform an Operation
Message Cause Solution
"You do not have the
privileges to use this
function."
The logged in user name
does not have permissions
for the selected function.
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
You have tried to delete files
without the permission to do
so.
To check your access permission for
stored documents, or to delete a
document you do not have permission
to delete, see "Managing Stored Files",
Security Guide.
When the LDAP Server Cannot Be Used
Message Cause Solution
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed.
Try the operation again. If the message
is still displayed, the network may be
busy.
Check the settings for LDAP server in
[System Settings]. For details about
settings for LDAP server, see
"Programming the LDAP Server",
Connecting the Machine/ System
Settings.
When Other Messages Appear
225
Message Cause Solution
"Exceeded time limit for
LDAP server search. Check
the server status."
A network error has
occurred and connection
has failed.
• Try the operation again. If the
message is still displayed, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP Server", Connecting the
Machine/ System Settings.
"LDAP server authentication
has failed. Check the
settings."
A network error has
occurred and connection
has failed.
Configure settings correctly for the user
name and the password for LDAP
server authentication.
9. Troubleshooting
226
When Print Results Are Not Satisfactory
If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the
condition of the machine.
Checking Whether the Print-heads Scratch the Paper
Set Prevent Paper Abrasion mode if the prints have smeared ink.
• Setting Prevent Paper Abrasion mode may result in lower print quality and speed.
Depending on the type of paper, images to be printed, or the print quality, the print-heads may scratch
the paper, causing the ink to smear. If this occurs, set Prevent Paper Abrasion mode, and then try
printing again.
Prevent Paper Abrasion mode raises the print-heads to prevent smeared ink on the prints.
• If you specify [Film (Matte)] for Paper Type, the machine specifies Prevent Paper Abrasion mode
automatically.
• For details about setting Prevent Paper Abrasion mode, see "General Features", Connecting the
Machine/ System Settings.
Checking Whether a Nozzle Is Clogged
Print the nozzle check test pattern to check whether the print-head nozzles are all ejecting ink properly,
and, if necessary, carry out head cleaning or flushing.
1. Print the nozzle check test pattern.
2. If the pattern is patchy, clean the print-heads, then print the test pattern and check the
result.
3. Do not use the machine for at least 10 minutes, then print the test pattern again and check
the result.
4. Clean the print-heads, and then print the test pattern. Then, clean and print a second time,
and then check the result.
5. If the pattern is still patchy, flush the print-heads, then print the test pattern again and
check the result.
6. Do not use the machine for at least 10 minutes, then print the test pattern again and check
the result.
When Print Results Are Not Satisfactory
227
7. If the pattern is still patchy, leave the machine for about eight hours. Then, print the test
pattern and check the result.
This should resolve the problem. If the test pattern is still patchy, contact your service representative.
• For details about printing the test pattern, see page 229 "Print Nozzle Check Pattern".
• For details about head cleaning, see page 230 "Clean Print-heads".
• For details about head flushing, see page 232 "Flush Print-heads".
If the Printout Is Smeared with Dots of Ink That Are 1 to 2 mm in Diameter
If your printouts are smeared by unwanted spots of ink that are about 1 to 2 mm in diameter, you need
to clean the print-heads.
Clean the print-head when you use the ink that is the same color as the spots.
If you cannot identify the color, clean all the print-heads.
• For details about head cleaning, see page 230 "Clean Print-heads".
9. Troubleshooting
228
Adjusting the Print Quality
Repeated printing may dirty or clog parts of the machine's interior, reducing printing quality. This can be
corrected using [Maintenance].
Print Nozzle Check Pattern
Print the test pattern to check for non-firing nozzles.
To check the print results of the test pattern, proceed to Step 7.
• Printing the test pattern consumes ink. Perform this function only when necessary.
• Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an
adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this
mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again.
• During printing the test pattern, do not conduct any other operations.
• An error will occur and test patterns will not print if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Print Nozzle Check Pattern].
6. Select the paper input location from which you want to print out the test pattern, and then
press [OK].
Adjusting the Print Quality
229
7. Check the print results of the test pattern.
• Normal print results:
DNK008
K1 K1 K2 Y1 M1 C C M2 Y2K2
• If a nozzle is not firing:
DNK009
K1 K1 K2 Y1 M1 C C M2 Y2K2
The print results of the test pattern correspond to, from left to right, [Black (K1)], [Black (K2)],
[Yellow (Y1) Magenta (M1)], [Cyan (C)], and [Magenta (M2) Yellow (Y2)] for the [Clean Print-
heads] and [Flush Print-heads] functions in [Maintenance]. Text, such as K1, K2, Y1, C, and M1,
are printed on the print results of the test pattern.
For example, if a print result indicates that the test pattern of K1 is not firing, select [Black (K1)] for
[Clean Print-heads] or [Flush Print-heads] to reactivate the nozzle.
8. Press [Exit].
If a nozzle is not firing, perform head cleaning.
9. Press [User Tools] (
) on the top right of the screen.
10. Press [Home] ( ) at the bottom of the screen in the center.
• For details about Prevent Paper Abrasion mode, see page 227 "Checking Whether the Print-heads
Scratch the Paper".
• If the temperature changes suddenly from low to high, print-head nozzles may occasionally clog
and not fire. If cleaning print-heads twice cannot reactivate the nozzle, flush the print-heads. For
details about how to reactivate the nozzle, see page 227 "Checking Whether a Nozzle Is
Clogged".
• For details about head cleaning, see page 230 "Clean Print-heads".
Clean Print-heads
Use this function to clean the print-heads if a specific color is not printing or prints out unclearly.
Perform this function on a color basis.
9. Troubleshooting
230
• Head cleaning consumes ink. Perform this function only when necessary.
• Perform no other operations during head cleaning.
• Cleaning may be incomplete if ink in a cartridge gets too low or runs out during cleaning.
• An error will occur and head cleaning will not be possible if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Clean Print-heads].
6. Select the color of the head you want to clean, and then press [Start].
7. Press [Exit].
To check the results of head cleaning, print the test pattern.
8. Press [User Tools] ( ) on the top right of the screen.
9. Press [Home] ( ) at the bottom of the screen in the center.
• If a nozzle still fails to start firing, perform head cleaning again. For details about checking the
condition of the print-heads, see page 227 "Checking Whether a Nozzle Is Clogged".
• For details about printing the test pattern, see page 229 "Print Nozzle Check Pattern".
Adjusting the Print Quality
231
Flush Print-heads
Use this function to clean the print-heads far more thoroughly. It consumes much more ink than head
cleaning.
Use this function only if repeated head cleaning fails to reactivate a mis- or nonfiring nozzle. Perform this
function on a color basis.
• Flushing consumes ink. Perform this function only when necessary.
• Perform no other operations during flushing.
• Flushing is not possible if even one color has run out.
• Flushing may be incomplete if ink in a cartridge gets too low or runs out during flushing.
• An error will occur and flushing will not be possible if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Flush Print-heads].
6. Select the color of the head you want to flush, and then press [Start].
7. Press [Exit].
To check the results of head flushing, print the test pattern.
8. Press [User Tools] ( ) on the top right of the screen.
9. Press [Home] ( ) at the bottom of the screen in the center.
9. Troubleshooting
232
• For details about printing the test pattern, see page 229 "Print Nozzle Check Pattern".
Adjustment
Auto Adjust Head Position
If bidirectional printing produces misaligned verticals or blurred colors, printing the test pattern will re-
calibrate the machine. The test pattern differs depending on the print quality.
• Printing the test pattern consumes ink. Perform this function only when necessary.
• Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an
adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this
mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again.
• Perform no other operations while the test pattern is printing.
• An error will occur and test patterns will not print if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
• An adjustment sensor failure occurred while performing an adjustment.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Auto Adjust Head Position].
6. Select the items of the head position you want to adjust, and then press [Adjustment].
Adjusting the Print Quality
233
The print quality you need to select differs depending on the write mode you want to adjust the
head position for.
• Select [Stan./Speed Priority (Drawg.)] for normal printing.
• Select [Speed Priority] to prioritize the adjustment time.
• Select [Quality Priority] to prioritize the print quality.
7. Press [Exit].
If Auto Adjust Head Position has failed, perform Manual Adjust Head Position.
8. Press [User Tools] ( ) on the top right of the screen.
9. Press [Home] ( ) at the bottom of the screen in the center.
• Auto Adjust Head Position cannot be performed when "Paper Type" is set to [Film (Matte)]. Perform
Manual Adjust Head Position.
• Auto Adjust Head Position cannot be performed for the paper bypass location. Perform Manual
Adjust Head Position.
• For details about Prevent Paper Abrasion mode, see page 227 "Checking Whether the Print-heads
Scratch the Paper".
• For details about Manual Adjust Head Position, see page 234 "Manual Adjust Head Position".
Manual Adjust Head Position
If Auto Adjust Head Position has failed, perform Manual Adjust Head Position.
To check the print results of the test pattern, proceed to Step 7.
• Printing the test pattern consumes ink. Perform this function only when necessary.
• Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an
adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this
mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again.
• Perform no other operations while the test pattern is printing.
• An error will occur and test patterns will not print if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
1. Press [Home] (
) at the bottom of the screen in the center.
9. Troubleshooting
234
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Manual Adjust Head Position].
6. Select the items of the head position you want to adjust, and then press [Start Printing].
The print quality you need to select differs depending on the write mode you want to adjust the
head position for.
• Select [Stan./Speed Priority (Drawg.)] for normal printing.
• Select [Speed Priority] to prioritize the adjustment time.
• Select [Quality Priority] to prioritize the print quality.
7. Check the optimal adjustment value based on the print results of the test pattern.
The optimal adjustment value is the number above the square pattern that has the faintest color
closest to gray and aligned verticals on both sides. If the value in column "A" is "+2", the adjustment
value of "A" is "+2".
Adjusting the Print Quality
235
A
B
C
D
E
F
G
-8
-7 -5 -4-6 -1-3 -2 0 +1 +3 +8+4+2 +7+5 +6
H
I
J
+1 +2 +3
DNK010
8. Press [Adjustment].
9. Enter the adjustment value with [ ] [ ], and then press [OK].
10. Press [Exit].
To check the results of adjustment, print the test pattern again.
11. Press [User Tools] ( ) on the top right of the screen.
12. Press [Home] ( ) at the bottom of the screen in the center.
• For details about Prevent Paper Abrasion mode, see page 227 "Checking Whether the Print-heads
Scratch the Paper".
Adjust Print Position
This function prints the test sheet for adjusting the print start position of paper on a paper input location
basis.
To check the print results of the test sheet, proceed to Step 8.
• Printing the test sheet consumes ink. Perform this function only when necessary.
9. Troubleshooting
236
• Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an
adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this
mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again.
• Perform no other operations while the test sheet is printing.
• An error will occur and test sheets will not print if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Adjust Print Position].
6. Select the paper input location of the print position you want to adjust, and then press
[Print Test Sheet].
7. Press [Start Printing].
8. Check the optimal adjustment value based on the print results of the test sheet.
• Measure the margins between the center of the printed lines and the paper edges.
Adjusting the Print Quality
237
CQA006
• Adjust so that the margins are 5 mm (0.20 inches). For example, if the center of the horizontal
line is printed 4 mm (0.16 inches) from the top edge of the sheet, the adjustment value of "Top
Margin" is "1.0 mm (0.04 inches)".
• In the same manner, if the center of the vertical line is printed 8 mm (0.32 inches) from the left
edge of the sheet, the adjustment value of "Left Margin" is "-3.0 mm (-0.12 inches)".
9. Select the paper input location of the print position you selected to adjust, and then press
[Adjustment].
10. Enter the adjustment values, and then press [OK].
• Press [ ] and [ ] to enter the adjustment value of "Top Margin".
• Press [ ] and [ ] to enter the adjustment value of "Left Margin".
11. Press [Exit].
To check the results of adjustment, print the test sheet again.
12. Press [User Tools] ( ) on the top right of the screen.
13. Press [Home] ( ) at the bottom of the screen in the center.
• For details about Prevent Paper Abrasion mode, see page 227 "Checking Whether the Print-heads
Scratch the Paper".
9. Troubleshooting
238
Adjust Paper Feed
This function prints the test sheet for adjusting paper feed if misalignment of horizontals or image surface
irregularities occurs.
To check the print results of the test sheet, proceed to Step 8.
• Printing the test sheet consumes ink. Perform this function only when necessary.
• Adjustment results vary depending on the Prevent Paper Abrasion mode's status. If you perform an
adjustment while Prevent Paper Abrasion mode is enabled and do not want to print using this
mode, cancel Prevent Paper Abrasion mode, and then perform the adjustment again.
• Perform no other operations while the test sheet is printing.
• An error will occur and test sheets will not print if:
• There is a misfeed.
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of ink.
• The machine has run out of paper.
1. Press [Home] (
) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Adjust Paper Feed].
6. Select the paper input location of the paper feed you want to adjust, and then press [Print
Test Sheet].
7. Press [Start Printing].
8. Check the optimal adjustment value based on the print results of the test sheet.
• The optimal adjustment value is the number next to the square pattern that has the faintest
color closest to gray and aligned horizontals on both sides. If the value on the left of the
pattern is "+2", the adjustment value is "+2".
Adjusting the Print Quality
239
CQA008
0
+2
+6
• If the horizontal lines on the both sides of the faintest square are misaligned, determine an
adjustment value based on a pattern that is above or below, whose horizontals are
misaligned in the opposite direction. For example, "+2" square is the faintest and the
horizontals on both sides of "+6" are in the opposite direction to "+2", so the adjustment value
is between "+3" and "+5" depending on the degree of misalignment. After completing the
adjustment, adjust the paper feed again to check if the optimal adjustment value is set.
CQA009
0
+2
+6
9. Troubleshooting
240
9. Select the paper input location of the paper feed you selected to adjust, and then press
[Adjustment].
10. Enter the adjustment value with [ ] [ ], and then press [OK].
11. Press [Exit].
To check the results of adjustment, print the test sheet again.
12. Press [User Tools] ( ) on the top right of the screen.
13. Press [Home] ( ) at the bottom of the screen in the center.
• For details about Prevent Paper Abrasion mode, see page 227 "Checking Whether the Print-heads
Scratch the Paper".
Cut Paper
This function cuts a paper roll at the specified length from the paper's leading edge.
• Perform no other operations while a paper roll is being cut.
• An error will occur and cutting paper will not be possible if:
• One of the machine's covers is open.
• The machine is performing maintenance operations.
• The machine has run out of paper.
1. Press [Home] ( ) at the bottom of the screen in the center.
2. Flick the screen to the left, and then press the [User Tools] icon ( ).
3. Press [Machine Features].
4. Press [Maintenance].
5. Press [Cut Paper].
Adjusting the Print Quality
241
6. Select the paper input location and length to cut paper, and then press [Start].
The cutting length is set to [Short] when you select [Paper Input Location in Use].
7. Press [Exit].
8. Press [User Tools] ( ) on the top right of the screen.
9. Press [Home] ( ) at the bottom of the screen in the center.
• For details about how to cut a paper roll while removing jammed paper, see "Removing Jammed
Paper", Troubleshooting.
9. Troubleshooting
242
10. Information for This Machine
This chapter describes environmental precautions and regulations.
Information on Environmental Regulations
ENERGY STAR Program
ENERGY STAR
®
Program Requirements for Imaging Equipment
This company is a participant in the ENERGY STAR
®
Program.
This machine is compliant with the regulations specified by the
ENERGY STAR
®
Program.
The ENERGY STAR
®
Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi-function
devices. Energy Star standards and logos are internationally uniform.
• For details about the "default delay time", see page 243 "Energy Saving Functions".
Energy Saving Functions
To reduce its power consumption, this machine has the following functions:
Low Power mode
• If this machine remains idle for a specified period, it automatically reduces its electrical
consumption.
243
• The default period the machine waits before entering Low Power mode is 1 minute. This
default time can be changed.
Sleep mode
• If this machine remains idle for a specified period or when [Energy Saver] ( ) is pressed, it
enters Sleep mode to further reduce its electrical consumption.
• The default delay time the machine waits before entering Sleep mode is 14 minutes. This
default time can be changed.
• The machine can print jobs from computers while in Sleep mode.
Specification
• (mainly Europe)
Specification
Reduced electrical consumption in Low Power mode
*1
45.0 W
Time of switch into Low Power mode 1 minute
Time of switch out from Low Power mode
*1
1.3 seconds
Reduced electrical consumption in Sleep mode
*1
0.83 W
Time of switch into Sleep mode 14 minutes
Time of switch out from Sleep mode
*1
3.5 seconds
*1
The time it takes to switch out from energy saving functions and electrical consumption may differ
depending on the conditions and environment of the machine.
• (mainly North America)
Specification
Reduced electrical consumption in Low Power mode
*1
44.4 W
Time of switch into Low Power mode 1 minute
Time of switch out from Low Power mode
*1
1.8 seconds
Reduced electrical consumption in Sleep mode
*1
0.84 W
Time of switch into Sleep mode 14 minutes
Time of switch out from Sleep mode
*1
4.7 seconds
*1
The time it takes to switch out from energy saving functions and electrical consumption may differ
depending on the conditions and environment of the machine.
10. Information for This Machine
244
• Specifications can vary depending on which options are installed on the machine.
• For details about how to change the default interval, see "Timer Settings", Connecting the
Machine/ System Settings.
• The machine enters sleep mode directly in the following situations:
• Low Power Mode Timer and Sleep Mode Timer are set to the same time
• Sleep Mode Timer is set shorter than Low Power Mode Timer
• Depending on which embedded software application is installed on it, the machine might take
longer than indicated to enter Sleep mode.
User Information on Electrical and Electronic Equipment
(mainly
Europe)
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
Information on Environmental Regulations
245
For Turkey only
Üretici:
Ricoh Company, Ltd.
8-13-1 Ginza,
Chuo-ku, Tokyo 104-8222 Japan
+81-36278-2111(English only/Sadece İngilizce)
Note for the Battery and/or Accumulator Symbol (For EU countries only)
(mainly Europe)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
Notes to users in the state of California (Notes to Users in USA)
(mainly North America)
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/
perchlorate
10. Information for This Machine
246
INDEX
A
Adding ink........................................................... 175
Address Book.... 13, 116, 118, 119, 123, 124, 222
Adjusting head position............................. 233, 234
Adjusting paper feed.......................................... 239
Adjusting print position....................................... 236
Adjusting the Print Quality.................................. 229
Authentication screen............................................57
Auto Reduce / Enlarge.................................. 16, 70
B
Basic procedure...........65, 97, 113, 122, 126, 131
Beeping pattern...................................................184
C
Carrier sheet.......................................................... 61
Cartridge cover..................................................... 24
Changing the display language.......................... 28
Changing the number of sets................................86
Check Status key.................................................182
Check Status screen............................................182
Checking a stored file.........................................127
Checking the Printer Status.................................108
Classic Application................................................43
Clean Print-heads................................................230
Color adjustment................................................... 16
Color copy.............................................................16
Combine....................................................11, 16, 74
Combine printing...................................................98
Computer............................................................. 214
Control panel.................................................. 23, 27
Copy..............................................................65, 191
[Copy] Screen....................................................... 43
Creating a shared folder.................................... 114
Custom size of cut paper....................................157
Custom size paper.................................................83
Custom size paper roll........................................151
Cut paper....................................................174, 241
Cutting the paper...................................................76
D
Data In indicator....................................................27
Data security for copying......................................21
Destination...........................................................223
Display panel.........................................................27
Document Server.. 12, 17, 87, 106, 107, 131, 133,
191, 198
E
E-mail address................................... 123, 124, 125
E-mail destination...............................123, 124, 125
Embedding text information..................................19
ENERGY STAR Program.....................................243
Enlarging originals................................................ 67
Error log...............................................................196
Error message......................................................191
Error report.......................................................... 196
External options.....................................................26
F
File type................................................................128
Flush Print-heads..................................................232
Folder destination......................116, 118, 119, 120
Frequently-used settings........................................13
Front cover............................................................. 24
Function Compatibility........................................ 190
H
Handling ink........................................................ 177
Hold Print.......................................................17, 102
Home screen.............................................15, 39, 41
How to Read the Manuals......................................7
I
Icon............................................................39, 41, 42
Image adjustment.................................................. 16
Indicator lamp..................................................... 182
Information on environmental regulations.........243
Ink................................................................ 175, 177
Ink collector unit.................................................. 179
Ink collector unit cover..........................................25
Ink Save function................................................... 11
IPP port................................................................... 90
L
LDAP server..........................................................225
Loading paper................................... 137, 138, 152
Local connection....................................................93
247
Locked Print................................................... 17, 100
Logging in the machine................................ 57, 225
Logging out the machine.......................................58
Low Power mode.................................................243
LPR port...................................................................91
M
Main power indicator........................................... 27
Main power switch......................................... 24, 55
Managing documents.........................................107
Media access lamp...............................................27
Media slots............................................................ 27
Memory.......................................................200, 210
Memory storage device..................................... 213
Message.........185, 191, 193, 195, 196, 197, 198,
199, 200, 201, 205, 208, 210, 211, 212, 213,
214, 217, 220, 221, 222, 223, 225
Model-specific information.....................................8
N
Names of major features........................................ 9
Network connection..............................................89
Note for the battery and/or accumulator symbol..
..............................................................................246
Notes to users in the state of California.............246
Nozzle check...................................................... 227
Nozzle Check Pattern.........................................229
O
OCR unit.................................................................19
Options...................................................................26
Original cover....................................................... 23
Original exit...........................................................25
Original guide....................................................... 24
Original output guide............................................25
Original stacker.....................................................23
Original table..................................................24, 60
Output basket..................................................24, 62
Output Basket........................................................ 29
P
Paper....................................................................159
Paper bypass location.... 24, 81, 82, 83, 152, 156,
159
Paper capacity.................................................... 159
Paper holder.......................................................... 26
Paper holding lever...............................................24
Paper input location........... 26, 137, 138, 151, 159
Paper Input Location 1..........................................24
Paper Input Location 2............................... 9, 24, 26
Paper input location cover....................................24
Paper output location............................................24
Paper roll............................................................. 173
Paper size...........................................151, 156, 159
Paper thickness....................................................159
Paper type...................................................158, 159
Paper weight........................................................159
Placing originals.................................................... 60
Placing rolled originals......................................... 62
Platen......................................................................24
PostScript 3............................................................ 89
Preset Cut............................................................... 77
Preset Reduce / Enlarge.......................................67
Prevent Paper Abrasion......................................227
Preventing information leakage........................... 20
Print cartridge...................................................... 178
Print Quality.........................................................229
Print-heads.................................................. 230, 232
Print/Scan(Memory Storage Device)............... 110
Printer97, 193, 195, 196, 197, 198, 199, 200, 201
Printer Bypass Paper Size.......................... 156, 157
Printer driver.................................................... 89, 93
Printer driver properties.........................................96
Printer port type..................................................... 89
Privilege................................................................225
Problem....................................................... 185, 221
Program.....................................................13, 50, 53
Q
Quick Application................................................. 43
Quick Print Release............................................. 109
R
Reduce / Enlarge..................................................67
Reducing my costs.................................................11
Reducing Originals................................................67
Region A...................................................................8
Region B................................................................... 8
Registering destinations.........................................13
248
Regular size paper................................................82
Replacing an ink collector unit...........................179
Rewind button........................................................24
Roll Unit RU6550.................................................... 9
Rolled originals......................................................62
S
Sample Print...........................................................17
Saving paper......................................................... 11
Scan Settings....................................................... 130
Scan to E-mail...............................................19, 122
Scan to Folder...............................................19, 113
Scanner..113, 122, 126, 205, 208, 210, 211, 212,
213, 214, 217
Scanner Stop key............................................24, 61
[Scanner] Screen...................................................46
Sending scan files........................................... 12, 19
Setting the Output Basket......................................29
Shared folder.......................................................114
Shortcut icon............................................. 39, 41, 42
Sleep mode......................................................... 243
SMB folder......................................... 116, 118, 119
Smeared printout.................................................227
Sort............................................................ 16, 84, 86
Standard Application............................................43
Standard printing...................................................97
Standard TCP/IP port........................................... 89
Status icon............................................................181
Status indicator...................................................... 27
Stopping originals from feeding in.......................61
Stored documents.........................................17, 133
Stored Print........................................... 17, 104, 105
Storing data.................................................. 87, 131
Storing documents...............................................106
Storing ink............................................................177
Storing scan files...........................................12, 126
Symbols....................................................................7
Synchro Cut........................................................... 76
T
Translucent paper................................................174
Tray Paper Settings............................................. 158
Turning off the power............................................55
Turning on the power............................................55
U
Unauthorized copy prevention............................ 21
Used print cartridge............................................ 178
User Auto Reduce / Enlarge................................71
User certificate.....................................................223
User Code Authentication.....................................57
User information on electrical and electronic
equipment............................................................ 245
Using scanned files on the computer................... 12
V
Variable Cut...........................................................79
Vents.......................................................................25
W
Web Image Monitor.................................... 21, 135
Widget................................................................... 42
Windows print server............................................92
Z
Zoom...................................................................... 68
249
MEMO
250
MEMO
251
MEMO
252 EN
GB
EN
US
D262-7502
© 2015
D262-7502US
EN
GB
EN
… 7 …


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