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Message Causes Solutions
"Stapling capacity
exceeded."
The number of sheets per set
is over the staple capacity.
Check the stapler capacity. For details
about the stapler capacity, see
"Specifications for Finisher SR4090",
"Specifications for Booklet Finisher
SR4100", or "Specifications for
Finisher SR4110", Maintenance and
Specifications .
"The selected folder is
locked. Please contact the
file administrator."
An attempt was made to edit
or use a locked folder.
For details about locked folders, see
Security Guide .
If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the
memory becomes full, the memory overflow message will not be displayed. The machine will make
copies of the scanned originals first, and then automatically proceed to scan and to copy the
remaining originals. In this case, the resulting sorted pages will not be sequential. For details about
Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server .
When Using the Connect Copy Function
Message Causes Solutions
"Cannot connect to the sub-
machine. Check the status of
the sub-machine."
The icon is lit.
The hard disk of the sub-
machine is malfunctioning.
Press [Exit] on the main machine and
follow the instructions on the display.
"Cannot print from the sub-
machine. Check the status of
the sub-machine."
A paper or staple jam has
occurred on the sub-
machine, or toner or other
supplies need to be
replaced.
Follow the instructions displayed. For
details about adding toner, see
"Adding Toner", Maintenance and
Specifications .
For details about jammed paper or
jammed staples, see"Removing
Jammed Paper", or "Removing
Jammed Staples", Troubleshooting .
If the sub-machine's display indicates
that a cover is open, follow the
instructions displayed.
10. Troubleshooting
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