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Message Cause Solution
"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."
The scan could not be
completed because there
was insufficient hard disk
memory when the scanned
data was saved to the
memory storage device.
Specify whether or not to save the
scanned document to the memory
storage device.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when you use the TWAIN driver. If a message not described here appears, follow
the instruction.
Message Cause Solution
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
The entered login user
name, password, or driver
encryption key was invalid.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide.
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
The logged in user name
does not have permissions
for scanner function.
For details about how to set
permissions, see Security Guide.
"Cannot add any more
scanning mode."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
"Cannot specify any more
scanning area."
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
10. Troubleshooting
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