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Message Cause Solution
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The [Enter User Text:] field
on the [Unauthorized Copy
Prevention for Pattern
Details] screen is blank.
On the printer driver's [Detailed
Settings] tab, click [Effects] in "Menu:".
Select [Unauthorized Copy
Prevention], and then click [Details...]
to display [Unauthorized Copy
Prevention for Pattern Details]. Enter
text in [Enter User Text:].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
On the printer driver, set the resolution
to 600 dpi or higher, or cancel
[Unauthorized Copy Prevention].
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
In [Administrator Tools]
under [System Settings],
priority was specified to be
given to Unauthorized Copy
Prevention Printing set on this
machine.
Cancel Unauthorized Copy Prevention
Printing for the printer driver. For details
about how to cancel the settings, see
the printer driver Help.
"Collate Cancelled" Collate was canceled. Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"You reach the usage limit.
This job has been
cancelled."
The number of pages the
user is permitted to print has
been exceeded.
For details about print volume use
limitation, see Security Guide.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
10. Troubleshooting
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172


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