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Messages Displayed When You Use the Copy/
Document Server Function
If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. For details about recommended paper, see page 134
"Recommended Paper Sizes and Types".
Message Cause Solution
"Cannot delete the folder
because it contains files with
passwords. Delete the files
with passwords, or please
contact the file
administrator."
The folder cannot be deleted
because it contains a locked
original.
Unlock the locked original to delete it.
For details about locked files, see
Security Guide.
"Cannot display preview of
this page."
The image data may have
been corrupted.
Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear.
"Check paper size." An irregular paper size is
set.
If you press [Start], the copy will start
using the selected paper.
"Exceeded the maximum
number of sheets that can be
used. Copying will be
stopped."
The number of pages the
user is permitted to copy has
been exceeded.
For details about how to check the
number of copies available per user,
see Security Guide.
"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."
The scanned originals have
too many pages to store as
one document.
Press [Exit], and then store again with
an appropriate number of pages.
10. Troubleshooting
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