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Message Cause Solution
"Information for user
authentication is already
registered for another user."
The user name for LDAP or
Integration Server
authentication was already
registered in a different
server with a different ID,
and a duplication of the user
name occurred due to a
switching of domains
(servers), and so on.
For details about user authentication,
see Security Guide.
When other errors occur
Message Cause Solution
"85: Error" The specified graphics
library is unavailable.
Check that the data is valid.
"98: Error" The machine could not
access the hard disk
correctly.
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
"99: Error" This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print.
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
Check if the communication
between the computer and the
machine is working correctly.
Check if the correct printer driver
is being used.
Check if the machine's memory
size is set correctly in the printer
driver.
Check that the printer driver is the
most up-to-date version available.
10. Troubleshooting
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