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Troubleshooting
Playback/Deleting
About the Software
For details about the software, refer to the Software User Guide (PDF file).
The date, or recording
information does not appear.
The screen display function is set to
No Display.
Press the DISP. button and switch
display.
P. 2 5
The brightness of the LCD
Monitor changes during
AF.
You are using it in a dark place or
when Auto Focus range and
surrounding brightness are different.
This is normal. -
There is a vertical smear
on the image.
This is a phenomenon that occurs
when a bright subject is shot. It is
called the smear phenomenon.
This is normal. -
Symptom Cause Remedy
Refer
to
Cannot play back, or the
Playback screen does not
appear.
The camera is not in Playback Mode. Press the 6 (Playback) button. P.42
The VIDEO/AV cable is not
connected properly.
Reconnect it properly. P.47
The video format is set wrong. Set to correct format. P.124
The contents of the SD
Memory Card cannot be
played back, or the
Playback screen does not
appear.
No memory card is loaded. Or a
Memory Card with no stored images
is loaded.
Load a card with stored images. P.20
You played back a Memory Card that
was not formatted by this device.
Load a card that was formatted and
stored on by this device.
P. 2 0
P. 11 2
You played back a Memory Card that
was not recorded normally.
Load a normally recorded card. -
The SD Memory Card’s contact
surfaces are dirty.
Wipe off with a soft, dry cloth. -
There is something wrong with the
Memory Card.
Play another card and if there is nothing
wrong with it, the camera is OK. There
may be something wrong with the card,
so do not use it.
-
An image disappeared. Battery is running low. Recharge the rechargeable battery or
use the AC Adapter.
P. 1 6
The camera was left unattended and
unused, so Auto Power-Off shut it off.
Turn the power back on. P.22
Files cannot be deleted. The file has been set to protect. Release the protection. P.101
The SD Memory Card is “locked”. Release the “Lock (write-protection)”. P.18
Cannot format a Memory
Card.
The SD Memory Card is “locked”. Release the “Lock (write-protection)”. P.18
Symptom Cause Remedy
Refer
to
165


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