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Problem Causes Solutions
Images are printed in the
wrong orientation.
The feed orientation you
selected and the feed
orientation selected in the
printer driver's option setup
might not be the same.
Set the printer's feed orientation and
the printer driver's feed orientation
accordingly. For details about the
settings for the printer driver, see the
printer driver Help.
Optional components
connected to the printer are
not recognized.
Bidirectional communication
is not working.
Set up optional devices on the
Properties of the printer. For details
about how to set up optional devices,
see the printer driver Help.
Combined printing, booklet
printing, or Auto Reduce/
Enlarge printing does not
come out as expected.
The application or printer
driver settings are not
configured correctly.
Make sure the application's paper size
and orientation settings match those of
the printer driver. If a different paper
size and orientation are set, select the
same size and orientation.
Some types of data, such as
graphics data or data from
certain applications, do not
print.
The printer driver settings are
not configured correctly.
PCL 5e
On the printer driver's [Print
Quality] tab, select [600 dpi] in
the "Resolution" area.
PCL 6
On the printer driver's
[Detailed Settings] tab, click
[Print Quality] in "Menu:",
and then select [Quality] in
the "Print Priority:" list.
On the printer driver's
[Detailed Settings] tab, click
[Print Quality] in "Menu:",
and then select [Raster] in
the "Vector/Raster:" list.
PostScript 3
On the printer driver's [Detailed
Settings] tab, click [Print Quality]
in "Menu:", and then select
[Photographic] in the "Dithering:"
list.
For details about the printer driver
settings, see the printer driver Help.
3. Troubleshooting
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