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Message Causes Solutions
"Scanner non disponible.
Vérifier le branchement du
scanner."
L'appareil n'est pas
correctement connecté au
réseau.
Vérifiez si l'appareil est
correctement connecté au réseau.
Désactivez la fonction pare-feu
personnel de l'ordinateur client.
Pour plus d'informations sur le
pare-feu, reportez-vous à l'Aide
de Windows.
Utilisez une application telle que
telnet pour vous assurer que le
protocole défini pour l'appareil
est SNMPv1 ou SNMPv2. Pour
plus d'informations sur la manière
de vérifier cela, reportez-vous à
Connexion de l'appareil/
Paramètres système.
"Scanner non disponible.
Vérifier le branchement du
scanner."
La communication réseau
n'est pas disponible car
l'adresse IP de l'appareil n'a
pu être obtenue à partir du
nom d'hôte. Si seul « IPv6 »
est défini sur [Actif], il est
possible que l'adresse IPv6
ne puisse pas être obtenue.
Vérifiez que le nom d'hôte de
l'appareil est bien spécifié dans
Network Connection Tool. Pour le
pilote WIA, vérifiez l'onglet
[Réseau] dans les propriétés.
Utilisez Web Image Monitor pour
définir « LLMNR » de « IPv6 » sur
[Actif].
Sous Windows XP, il n'est pas
possible d'obtenir l'adresse IPv6 à
partir du nom d'hôte. Spécifiez
l'adresse IPv6 de l'appareil dans
Network Connection Tool.
10. Dépannage
260
262


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