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Message Causes Solutions
"Check whether there are
any network problems."
[15-11]
Cannot find the DNS server
or POP3/IMAP4 server.
Check that the following settings
in [System Settings] are listed
correctly.
IP address of the DNS
Server
the server name or IP
address of the POP3/
IMAP4 server
the port number of the
POP3/IMAP4 server
Reception Protocol
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings .
Check that the LAN cable is
correctly connected to the
machine.
For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-12]
Cannot log in to the POP3/
IMAP4 server.
Check that the following settings
in [System Settings] are listed
correctly.
the user name and password
for [Fax Email Account]
the user name and password
for POP before SMTP
authentication
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings .
For details about network
problems, contact your
administrator.
10. Troubleshooting
162
164


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