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Problem Causes Solutions
Misfeeds occur frequently. Copy paper size setting is
not correct.
Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting .
Set the proper paper size. For
details about specifying paper
size with the control panel, see
"Changing Paper Size Settings",
Paper Specifications and Adding
Paper .
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply 2-sided"
in [System Settings] to enable duplex
printing for the paper tray. For details
about setting "Apply 2-sided", see
"Tray Paper Settings", Connecting the
Machine/ System Settings .
Cannot print in duplex
mode.
Duplex printing cannot be
done with paper set in the
bypass tray.
When using duplex printing, make
settings to use paper from a tray other
than the bypass tray.
"Turn main Power Switch off"
appears.
The machine does not shut
down normally when the
main power switch is turned
off, and then immediately
turned on.
Turn off the main power switch. Wait
for ten seconds or more after the
machine shuts down, and then turn it
on again.
"Shutting down... Please
wait. Main power will be
turned off automatically.
Maximum waiting time: 2
minute(s)" appears.
The shut down procedure
has begun because the main
power switch was turned off
while the machine was in
standby mode or performing
an operation.
Follow the message that appears and
wait until the machine has shut down.
Do not turn on the main power switch
while this message is displayed. If the
main power switch has been turned on,
follow the message that appears. For
details about turning the main power
switch on and off, see "Turning On/Off
the Power", Getting Started .
10. Troubleshooting
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