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Rexair Rainbow e2 Manual

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23
limited warranty
Rexair provides to its independent Authorized Rainbow Distributors, and only to them, a written four (4) year warranty
on the Rainbow Cleaning System and attached accessories and an eight (8) year warranty on the vacuum cleaner
motor/electronic controller. Replacement parts can be new or remanufactured as provided at Rexair’s sole discretion.
These warranties do not cover normal wear-and-tear arising from usage of the products. Even though Rexair, as
the manufacturer, does not deal directly with the consumer nor provide the consumer with a written warranty, the
law imposes certain responsibilities on all manufacturers who make consumer products. The products must not be
defective and must be generally  t for their intended uses. These implied warranties of merchantability and  tness are
honored by Rexair. Further, Rexair requires each Authorized Distributor to pass through to the consumer, by way of the
Authorized Distributor’s own written warranty, the bene t of Rexair’s warranty to such Distributor.
Rexair sells the Rainbow to its independent Authorized Rainbow Distributors for resale by those Distributors
and their agents solely through in-home demonstrations to ultimate user-owners. Any other sale, including
sales through the Internet, is strictly prohibited. Any product purchased in any other sale is not covered by the
Authorized warranties.
The manufacturer, Rexair, has established a proud heritage of selling a superior product through independent
Authorized Distributors for more than 75 years, and is committed to the service and support of Rainbow owners.
Rexair sells the Rainbow Cleaning System only to independent Authorized Distributors who are experienced in direct
in-the-home selling. These Authorized Distributors assume responsibility for the legitimate distribution and service of
the Rainbow Cleaner directly through their own dealers, or indirectly through independent sub Distributors and their
dealers.
Rexair has no agreement or legal relationship with the independent resellers who acquire products directly or indirectly
from an Authorized Distributor, and can only attempt to correct any customer complaints about such resellers by
acting through the responsible Authorized Distributor. Rexair’s announced policy is to hold each Authorized Distributor
responsible for remedying any complaint from any member of the buying public relating to sales or service by any of
these independent resellers.
Rexair further requires that each Authorized Distributor make prompt and workmanlike service available through its
own service outlets or through responsible independent service outlets in those communities in which it sells Rexair
products through its independent sub Distributors and dealers.
Do not lose the name and address of the Dealer or Distributor from whom you bought the Rainbow Cleaner. Contact him
or her for advice on caring for your Rainbow, warranty coverage, service and the nearest service outlet. If you are unable
to contact them, or feel you are not receiving proper assistance from the Authorized Distributor, feel free to contact
Rexair’s customer service department for assistance. They will provide you the name, address and phone number of an
Authorized Distributor for your area.
… 24


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