Manual Revo SuperSystem (page 41 of 132) (English, German, French, Italian)

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TROUBLESHOOTING

PROBLEM CAUSE SOLUTIONS

FM: HISS

DAB: Burbling/Intermittent

Cut-Out

Low signal strength. Check/move antenna.

Move radio to another location.

Re-scan local (high-strength)

stations only.

For DAB, check local coverage at

www.ukdigitalradio.com/coverage

DAB: ‘No stations available’ Low signal strength. As above, then rescan stations.

Cannot connect to network Network down. Check that network is working

between computer and the router.

Router restricts access to listed

MAC addresses.

Obtain the SUPERSYSTEM MAC

address from MENU > SYSTEM

SETTINGS > NETWORK > VIEW

SETTINGS and add to router list

NOTE: SUPERSYSTEM has separate MAC addresses

for wired and wireless networks; only the current

network adaptor method address is displayed,

but the other address can be obtained by

changing the ﬁ rst pair of digits between ‘00’

(wireless) and ‘02’ (wired)

Insufﬁ cient Wi-Fi signal strength. Check distance to router.

See if a computer can connect to

the network in this location.

Unknown encryption method. Change encryption method on

router. SUPERSYSTEM supports WEP,

WPA and WPA2.

Unusual network conﬁ guration. Setup network manually through

MENU > SYSTEM SETTINGS >

NETWORK > MANUAL SETTINGS

Firewall preventing access. Check the following ports are open

on the router:

UDP and TCP ports 80 and 123

DNS port 53

Windows shares: ports 135 - 139

and 445

Windows media player: varies -

Non-Microsoft ﬁ rewalls may require

conﬁ guration for UPnP.

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Revo SuperSystem Manual

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