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Respekta KG142SILF Manual

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10. GUARANTEE TERMS
The manufacturer assumes no responsibility for damage caused by the buyer.
This device has been manufactured and tested according to the latest methods.
Irrespective of the seller's / dealer's statutory warranty obligation, the manufacturer provides a 6-month
warranty for faultless material and faultless production for a period of 24 months from the date of
purchase.
The warranty expires in case of intervention by the buyer or by third parties.
Damage caused by improper handling or operation, by incorrect installation or storage, by improper
connection, improper installation, as well as by force majeure or other external influences, are not
covered by the guarantee.
We reserve the right to repair or replace defective parts or to exchange the device in case of complaints.
Only if repair (s) or replacement of the device, the intended use by the manufacturer should not be
finally achieved, the buyer can demand warranty within six months, calculated from the date of
purchase, reduction of the purchase price or cancellation of the purchase contract.
Claims for damages, including consequential damages, unless they are based on intent or gross
negligence excluded.
In the case of unnecessary or unjustified use of the customer service, we charge the usual time and
track charge for our service.
Complaints must be reported immediately after the detection of an error.
The replacement of light bulbs by our customer service technician is not subject to the guarantee
guidelines and is therefore subject to a charge. There is no guarantee for bulbs.
The warranty claim has to be proven by the buyer, by presenting the purchase receipt. The guarantee is
valid within the Federal Republic of Germany.
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