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Problem Possible solution
Printing stops unexpectedly.
When printing from the SD card, the 3D printer must be disconnected
from your computer.
Check the settings on your computer. It must not enter standby mode
(check the power settings) or shut down (after installing software or
software updates) during printing.
The printed object does not adhere to
the print bed.
The nozzle temperature is too low. Increase the nozzle temperature.
There is residue on the print bed that is preventing the object from
sticking. Clean the print bed (see “d) Cleaning the print bed” on page
57 for details).
The print speed is too high. Select a lower print speed.
Recalibrate the print bed.
Use a raft as an aid for the printed object.
The printed object cannot be removed
from the print bed.
Wait until the printed object has cooled down.
Remove the printed object with the scraper.
Incorrect information is displayed on the
touchscreen display, or the touchscreen
display is empty.
Restart the 3D printer (see “f) Restarting the 3D printer” on page 38 ).
The nozzle cools down unexpectedly.
Go to the < Preheat > menu and select < Extruder >. Perform an
action within 5 minutes (e.g. add/remove lament or start printing).
The transport route to the nozzle is
blocked.
Always remove excess lament from the nozzle before each print.
The nozzle is blocked.
Clean the inside of the nozzle (see “b) Cleaning the nozzle” on page 56).
Remove the extruder and clean the interior (see “c) Cleaning the
inside of the extruder” on page 57).
Check whether the extruder fan is defective. If so, replace the extruder.
The extruder moves in the wrong
direction.
Check that the lament spool rotates freely on the holder.
The lament is jammed and cannot be
removed.
Load and then extract some lament.
The extruder does not heat up or carries
on heating up.
Restart the 3D printer.
Go to the < Preheat > menu. Select < Extruder > and wait for
approximately 2 minutes.
Check the nozzle temperature on the control panel.
The thermistor and heating bead are defective. Replace the thermistor
and heating bead.
The heating temperature displayed on
the control panel is 0 °C or similar to the
room temperature.
The thermistor and heating bead are defective. Replace the thermistor
and heating bead.
59


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