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9 Troubleshooting and customer service
The unit has been manufactured using state-of-the-art production methods and has been tested several
times to ensure that it works properly
. If malfunctions should occur, please check the unit as detailed in the
list below. Please inform your dealer if the unit is still not working correctly after all the function checks have
been performed.
Operational malfunctions
Error descrip-
tion
Cause Remedial measures
The unit does not
start or switches
itself of
f.
Master switch off. Switch on the master switch.
Power failure. Check voltage and if necessary wait until
turned on again.
Mains fuse faulty. Arrange to have exchanged.
Power supply defective. Repair by specialist firm.
Operational temperature range too low/
exceeded.
Observe operational temperature range 16
to 35 °C.
Internal reservoir full. Empty reservoir.
The ambient temperature of the unit lies
outside the operating range.
Do not operate the unit outside the oper-
ating range.
The unit does not
work or works at
reduced cooling
capacity
.
Exhaust air hose kinked, extended, routed
downwards or blocked.
Ensure that there is a clear path for the
exhaust air.
Filter contamination, inlet and/or outlet
blower openings blocked by foreign
bodies.
Clean the filter.
Minimum clearances too small. Observe minimum clearances.
Windows and doors open/heat load was
increased.
Close doors and windows/reduce heat
load.
Negative pressure in the installation room
whilst the unit is operating with wall pass-
through.
Balance out pressure in the installation
room.
"Cooling" operating mode is not selected. Set "Cooling" operating mode.
Unit will be switched by means of the timer
function.
Press "I/0" key again.
Temperature setting too high. Reduce temperature.
Overvoltage due to local lightning strike Switch unit off and separate from the
power supply for 5 mins., then start anew
.
The unit does not
respond to the
infra-red remote
control.
Batteries in the remote control are empty
or the distance to the receiver is too great.
Insert new batteries/reduce distance.
After battery exchange, incorrect polarity of
batteries.
Insert the batteries with the correct polarity.
Observe marking.
Condensate dis-
charge on unit.
Unit standing at an angle. Stand vertically.
The stopper for the condensate drain is not
correctly inserted or is damaged.
Insert stopper correctly or replace if neces-
sary
.
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