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Problem Possible Cause Action
When I hold the device against
my skin, nothing happens. The
device doesn’t ‘beep’ even after
a few seconds.
You may need to perform a
Skin Tone Test. The LCD display
will show this screen:
The Treatment Head is not in
full contact with the skin.
You are trying to treat a small
area such as between the
eyebrows or near the eyes.
Place the ashing orange light
against the skin of the intended
treatment area.
The device may require another
Skin Tone Test if:
-The device is not used for ve
minutes
- You take a break
mid-treatment
- The device is switched o and
then on again
Check that the Treatment Head
is touching your skin. The
device will not ash unless the
Treatment Head is making full
contact with the skin.
For your safety, the device
should NOT be used anywhere
near the eyes, eyebrows or
eyelashes.
ENGLISH
GB
D
I
NL
F
EPSK
17


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