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Code Display text Description Solution
E.00.16 DHW sensor Open Domestic Hot Water tank tempera
ture sensor is either removed or
measures a temperature below
range
Calorifier sensor open:
Bad connection: check the wiring and connec
tors
Faulty sensor: replace the sensor
E.00.17 DHW sensor Closed Domestic Hot Water tank tempera
ture sensor is either shorted or
measures a temperature above
range
Calorifier sensor short-circuited:
Bad connection: check the wiring and connec
tors
Faulty sensor: replace the sensor
E.00.44 TcombiDhwOutOpen Domestic hot water outlet tempera
ture sensor is either removed or
measures a temperature below
range
DHW temperature sensor open:
Bad connection: check the wiring and connec
tors
Faulty sensor: replace the sensor
E.00.45 DHWoutSens shorted Domestic hot water outlet tempera
ture sensor is either shorted or
measures a temperature above
range
DHW temperature sensor short-circuited:
Bad connection: check the wiring and connec
tors
Faulty sensor: replace the sensor
E.01.04 5x Flame Loss Error 5x Error of unintended Flame Loss
occurance
Flame loss occurs 5 times:
Vent the gas supply to remove air
Check that the gas valve is fully opened
Check the gas supply pressure
Check the operation and setting of the gas
valve unit
Check that the air supply inlet and flue gas out
let are not blocked
Check that there is no recirculation of flue
gases
E.01.11 Fan Out Of Range Fan speed has exceeded normal op
erating range
Fan fault:
Bad connection: check the wiring and connec
tors.
Faulty fan: replace the fan
Fan operates when it should not be operating:
check for excessive chimney draught
E.01.12 Return Higher Flow Return tempearture has a higher
temperature value than the flow tem
perature
Flow and return reversed:
Bad connection: check the wiring and connec
tors
Water circulation in wrong direction: check the
circulation (direction, pump, valves)
Incorrectly fitted sensor: check that the sensor
has been correctly fitted
Malfunctioning sensor: check the Ohmic value
of the sensor
Faulty sensor: replace the sensor
E.01.24 Combustion Error Several combustion errors occurs
with 24 hours
Low ionisation current:
Vent the gas supply to remove air.
Check that the gas valve is fully opened.
Check the gas supply pressure.
Check the operation and setting of the gas
valve unit.
Check that the air supply inlet and flue gas out
let are not blocked.
Check that there is no recirculation of flue
gases.
E.02.13 Blocking Input Blocking Input of the Control Unit
from device external environment
Blocking input is active:
External cause: remove external cause
Wrong parameter set: check the parameters
10 Troubleshooting
7684359 - v.11 - 13122021 61
61


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