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Warranty
Warranty Terms
Remeha guarantees the water heater cylinder against faulty manufacture or materials for
a period of two years from the date of purchase including parts and labour. This two year
guarantee is extended to ve years for the cold water control valve and to 25 years (from the
date of installation) for the stainless steel inner vessel.
These guarantees are valid provided that:
`The water heater has been installed by a competent engineer and as per the instructions
contained in the installation manual and all relevant Codes of Practice and Regulations in
force at the time of installation.
`Any disinfection has been carried out in accordance with BS EN 806
`Should the factory tted temperature and pressure relief valve be tampered with or removed
your guarantee will be invalidated.
`The water heater has not been modied in anyway other than by Remeha approved
engineers.
`The water heater has only been used for the storage of wholesome sanitary water (max
250mg/l chloride).
`Only stainless steel dummy plugs are to be used.
`The water heater has not been subjected to excessive pressure beyond the guidelines
detailed in the installation instructions.
`The water heater has not been subjected to frost, nor has it been tampered with or been
subject to misuse or neglect.
`No factory tted parts have been removed for unauthorised repair or replacement
`Regular maintenance has been carried out by a competent person in accordance with the
requirements set in the maintenance section of the installation manual and any replacement
parts used should be approved spare parts.
`The guarantee is not valid outside of the United Kingdom.
`The original warranty period will apply to any parts replaced
The warranty does NOT cover:
Consequential damages or prot loss which may arise from a defect.
Warranty claims have no delaying e󰀨ect on the payment dates and other demands
Your Remeha warranty covers you for a equivalent replacement and labour in the event that
the unit fails prematurely as a result of a proved manufacturing defect.
Remeha is not responsible for any damage that has been caused by incorrect or defective
installation, commissioning, water treatment, service or maintenance. Our current technical
documentation can be taken as the basis for this.
In order that this can be achieved, full access for removal and the replacement of the unit
is essential. If it is found that access can not be achieved the warranty will be limited to the
replacement of the unit only and subsequent labour charges would not be met under the
warranty.
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