Manual Redmond RS-740S SkyBalance (page 7 of 60) (English, German, Dutch, Danish, French, Italian, Polish, Portuguese, Spanish)

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SkyBalance RS-740S

GBR

IV. BEFORE CONTACTING SERVICE CENTRE

Problem Possible cause Solution

The scale does not

work

The scale is not turned on Turn on the scale by stepping on it

The battery is worn out

Replace the battery following the procedure

outlined in “Before Operating” section

Weight readings are

inaccurate

You selected wrong unit of

measurement

Select the necessary unit using the measu-

rement unit switch on the back panel of the

scales

You did not follow the recom-

mended weighing procedure

Always place the scale on a at and hori-

zontal surface

The unit automati-

cally turns off

Auto Off feature activated The scale automatically turns itself off

The attempt of

synchronization or

transferring the

data from the appli-

ance to the mobile

device failed

Bluetooth

function on the

mobile device is disabled

Enable

Bluetooth

function on the mobile

device

Ready for Sky

app on the mo-

bile device is deactivated

Run the

Ready for Sky

app on the mobile

device

The Scales and mobile device

are far away from each other

or there are strays for the ra-

dio signal

Ensure the distance between devices does

not exceed 15 metres and there are no

strays for transmission of radio signal.

Note! In case any failure occur in the operation of the Ready for Sky app, it is not ob-

ligatory to apply to the service centre. Apply to REDMOND technical support service and

obtain the consultation of our specialists on error elimination and/or failure in Ready

for Sky operation. Your comments and suggestions concerning application operation will

be taken into account upon successive update. Contact data of user support service of

REDMOND appliances can be found in your country on the website www.redmond.

company. You may also obtain the help, lling the contact form provided on the website

V. PRODUCT WARRANTY

We warrant this product to be free from defects for a period of 2 years from the date of

purchase. If the appliance fails to operate properly within the warranty period and is found

to be defective in material or workmanship, we will repair or replace it. This warranty

comes into force only in case the purchase date can be proved with an original warranty

service coupon containing a serial article number and accurate impress of the company

of the seller. This limited warranty does not cover damage caused by the failure to use this

product for its normal purpose or in accordance with the instructions on the proper use

and maintenance of the product, or any kind of repair works. Do not try to disassemble the

device and keep all package contents. This warranty does not cover normal wear of the

device and its parts (lters, bulbs, non-stick coating, sealing rings, etc.).

Service life and the applicable product warranty period start on the date of purchase or

the date of manufacture (if the purchase date cannot be established).

You can determine manufacture date by the serial number on the identication label on the

housing of the device. The serial number consists of 13 digits. The 6th and 7th digits of the

serial number refer to the month, whereas the 8th digit refers to the year of manufacture.

Service life of the product, established by the manufacturer is 3 years from the date of

purchase, provided that the appliance is used and maintained in accordance with the

user manual and applicable technical standards.

Environmentally friendly disposal (WEEE)

The packaging, user manual and the device itself shall be taken to the

applicable collection point for the recycling of electrical and electronic

equipment. Do not throw away the electronic waste to help protect the

environment.

Old appliances must not be disposed with other household waste but must

be collected separately. Municipal disposal of recyclable wastes is free of charge. The

owners of old appliances are required to bring it to a waste facility centre. With this

little extra effort, you can help to ensure that valuable raw materials are recycled and

pollutants are treated as appropriate.

This appliance is labelled in accordance with European Directive 2012/19/EU – concerning

used electrical and electronic appliances (waste electrical and electronic equipment WEEE).

The guideline determines the framework for the return and recycling of used appli-

ances as applicable throughout the EU.

Bluetooth is the registered trademark of Bluetooth SIG, Inc.

App Store is the service mark of Apple Inc., registered in the USA and other countries.

Google Play is the registered trademark of Google Inc.

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Redmond RS-740S SkyBalance Manual

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