Manual Redmond RMC-M10 (page 8 of 136) (All languages)

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Cooking temperature was not observed because the bowl and the

heatingelementdidnotttightly.

•

There should not be any foreign objects between the lid and the

housing of the device, remove if any.

• Alwaysmakesurethattheheatingelementiscleanandtstightly

with the bowl before cooking.

• Wrong ingredients or settings were chosen.

•

General proportions were not observed, the size of the

ingredients was too large.

• Wrong time settings.

• Chosen recipe is not appropriate for the device.

• We recommend using recipes adjusted for the device. Choose proven

recipes only.

•

Set the time and cooking program, choose ingredients, proportions,

and the size of ingredients according to the recipe.

Steaming: the amount of water in the bowl is too little to provide

enough steam.

Use the amount of water recommended. If in doubt, check the water level

while steaming.

Frying:

Too much moisture inside the bowl.

•

Frying ingredients add an amount of oil enough just to cover the

bottom of the bowl.

• Follow recommendations given in the recipe while deep frying.

Too much oil was added.

Donotclosethelidofthedevicewhilefryingunlessspeciedintherecipe.

Using frozen ingredients defrost and drain before frying.

Cooking: the water boiled away during preparation of foods with

high acidity.

Certain products need to be processed before cooking: washed, browned, etc.

Follow recommendations given in the recipe.

Baking (dough did

not bake through):

Too much dough in the bowl. Use a smaller amount of dough.

Proofed dough has reached the inner lid

and covered the steam valve.

• Take the baked product out of the unit, turn it over and place back.

Bake until ready.

• Next time use smaller amount of dough.

THE DISH IS OVERCOOKED

Possible Causes Solving the Problem

Wrong ingredients, wrong size of ingredients or time settings.

• We recommend using the recipes adjusted for your model. Try

choosing proven recipes only.

•

Set the time and cooking program, choose ingredients, propor-

tions, and the size of ingredients according to the recipe.

The dish remained in the unit with the “Keep Warm” on for too long after

it’s been cooked.

We recommend using the “Keep Warm” function moderately. If your

device features the function of disabling the “Keep Warm” in advance,

use it to avoid the problem.

LIQUID BOILS AWAY DURING COOKING

Possible Causes Solving the Problem

Milk boils away.

Depending on the quality of milk used, it may boil away. To avoid this,

we recommend using only ultra-pasteurized milk with the fat content

of 2.5% or less. Dilute milk with water if needed.

• Ingredients were not properly processed (washed poorly, etc.)

• Wrong general proportions or ingredients.

•

We recommend using the recipes adjusted for the device. Try

choosing proven recipes only. Set the time and cooking program,

choose ingredients, proportions, and the size of ingredients

according to the recipe.

• Wholegrains,meat,sh,andseafoodneedtoberinsedthor-

oughly before cooking.

THE DISH IS BURNT

Possible Causes Solving the Problem

• The bowl was not properly washed after last use.

• Non-stick coating is damaged.

Make sure that the bowl is clean and has no coating defects before

cooking.

General amount of ingredients is smaller than recommended. Use proven recipes, adjusted for the device.

Cooking time was too long.

Reduce the cooking time or follow recommendations given in the

recipe adjusted for your model.

Frying: oil was not added; the ingredients have not been stirred or turned

over.

Frying products add amount of oil enough just to cover the bottom of

the bowl. Stir ingredients thoroughly while frying or turn over as required.

Stewing: not enough liquid. Add more liquid. Avoid opening the lid while stewing.

Cooking: not enough liquid (proportions were not observed). Follow recommended ratio of liquids to solids while cooking.

Baking: the bowl was not greased before baking.

Grease the bottom and sides of the bowl with butter or oil before

baking (do not pour oil inside).

INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED

Possible Causes Solving the Problem

Ingredients have been over stirred.

Frying foods, do not stir the ingredients more often than every 5-7 minutes.

Cooking time was too long.

Reduce cooking time or follow recommendations given in the recipe

adjusted for the device.

BAKED GOODS ARE OVERLY MOIST

Possible Causes Solving the Problem

Improper ingredients causing excess moisture have been used (juicy fruits

or vegetables, frozen berries, sour cream, etc.)

Use ingredients according to the recipe. Try to avoid using ingredients

causing excess moisture or use them in smaller amounts.

Baked product has been left in the unit with the closed lid for too long.

We recommend taking baked product out of the unit right after the

bakingcyclenishesorleavingitonthe“KeepWarm”forashort

period of time only.

BAKED GOODS DO NOT RISE

Possible Causes Solving the Problem

Eggs and sugar were poorly whipped.

Use proven recipes adjusted for the device. Choosing, measuring,

and processing ingredients follow recommendations given in

the recipe.

The dough stayed for too long before being baked.

Theourwasn’tsiftedorthedoughwaspoorlykneaded.

Wrong ingredients.

Wrong recipe.

Certain REDMOND multicookers feature an overheat protection in “STEW” and “SOUP” programs. In case there is no

liquid in the bowl, the device automatically interrupts the program and switches to “Keep Warm”.

Table of Recommended Steaming Time for Various Products

Product Weight, g/pcs Water, ml

Cooking time, minutes

RMC-M10 RMC-M20 RMC-M30

Pork/beefllet(cutinto1.5 cm cubes) 500 500 35/45 35/40 30/30

Muttonllet(cutinto1.5 cm cubes) 500 500 35 35 30

Chickenllet(cutinto1.5 cm cubes) 500 500 35 30 30

Meatballs / cutlets

180 (6 pcs) /

450 (3 pcs)

500 30/40 30/40 15/30

Fishllet 500 500 35 25 20

Shrimps (cooked, peeled, frozen) 500 500 30 20 20

Potatoes (cut into 1.5 cm cubes) 500 500 40 35 40

Carrots (cut into 1.5 cm cubes) 500 500 35 35 40

Beet (cut into 1.5 cm cubes) 500 500 50 50 1 hour 30 minutes

Vegetables (frozen) 500 500 35 30 30

Steamed eggs 3 pcs 500 25 25 30

Remember, that these are general recommendations only. In reality, cooking time may vary from the recommended

one, depending on the quality of the products used and on your personal preferences.

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Redmond RMC-M10 Manual

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