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QUESTIONS AND ANSWERS
Why does the blower fan not work after I have turned on the heater power button?
The blower fan will not work until the heating element is hot enough to heat the air passing by. It will
normally turn on after about 10 seconds.
Why does the blower fan keep running after I have turned off the power button?
The blower fan will continue to run until the proprietary heat chambers have cooled down. After a few
minutes the fan will shut off automatically.
The heater's airflow seems to have diminished. Why?
Make sure the rear intake is not blocked and that the filter is clean. Follow the filter maintenance
procedure to clean the filter.
The heater has shut itself off and a red LED light is illuminated on the front of the heater. What
does this mean?
The heater has gone into Overheat/Auto Recovery mode. This occurs when the internal temperature of
the heater exceeds a pre-defined limit. Simply wait a few minutes for the internal components to cool
down, and restart the heater. Check to make sure no other appliances are operating on the circuit used to
run the heater, as this could also cause overheating.
Once I initially plug the unit in and turn it on, how long will it take to heat my room?
Generally, it takes less than an hour. Please remember that with any type of heating process there are
many variables: size of the room, how well the room is insulated, how many doors/windows, how much
bare concrete (which acts as a heat sink with any type of heating), the opening and closing of an exterior
door, and the outside temperature etc.
Can I use the heater to heat multiple rooms at the same time?
Yes. Keep in mind the heating will vary based on how open your floor plan is and the sizes of the rooms
involved. In some cases, running a ceiling fan will help in heating multiple rooms simultaneously by
placing the unit in a central room.
My home is not insulated very well, will this heater help me?
Yes, but it will take a little longer to heat the room initially and the outside temperature will also have an
impact on heating time. Once the room has reached the desired temperature it will cycle on and off
accordingly.
Can the heater be used in a bathroom?
It is not recommended due to the high level of moisture in a bathroom.
Will I be able to use the heater in a basement or garage?
Yes, but keep in mind that rooms with little insulation will not retain the heat as efficiently. Bare concrete
floors which act as a heat sink with any type of heating will absorb some of the heat. Placing the heater a
17


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