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Raytac VH2402 - Wireless USB Phone Manual

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Appendix: Troubleshooting
This appendix provides common problems and solutions that may occur during the operation of
the phone, whenever you have problems with your phone, please check the followings first:
z The phone’s power is turned on and the volume control is normal.
z The USB dongle is properly connected to the PC.
z Make sure that you have a phone signal (the phone signal strength should have
at least 1 segment showing), if the indicator shows
, please try to move the phone
closer to the USB dongle, and check your PC is connected to Internet.
A. There is no sound when you pick up a call or your Skype
TM
contact
cannot hear you. (No sound delivered through the phone)
1. For Windows
®
:
Open Skype
TM
, click “Tools → Options”. Then select “Audio Settings” on the left menu, set
Microphone, Speakers and Ringing as “USB Headset”, and tap the check box “Let Skype
adjust my sound device settings”, click Save:
2. For Mac OS
®
:
Open Skype
TM
, click “Skype→ Preferences…”. Click “Audio”, check Audio output,
Audio input and Ringing are set in
“USB Headset”:
… 15 …


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