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4.4 How do I get technical support?
Problem Possible cause Suggested action
Radio will not power
up
(a) Loose wiring connection
(b) 10 amp Fuse has blown
(a) Check all connections
(b) Check 10 amp fuse and replace
if necessary.
DSC functions are
not working
MMSI number not entered Check MMSI number has been
entered correctly
Position data not
shown
Information not being
received from GPS
Check GPS is switched on and
connected to the radio.
Check units are interfaced correctly.
Power cycle the Ray240 VHF
To get Technical Support
North and South America
Raymarine Technical Support
1-800-539-5539
or
+1 603-881-5200
Product Repair and Service
Raymarine Product Repair Center
21 Manchester Street,
Merrimack,
NH 03054-4801
USA
Europe, Middle East, Africa
and Australasia
Raymarine Technical Support
+44 (0) 23 9271 4713
Product Repair and Service
Raymarine UK Ltd.
Marine House
5 Harbourgate, Southampton Road,
Portsmouth, Hampshire
PO6 4BQ
England
Help us to help you
To allow us to respond to your needs faster, please quote the Equipment type,
Model number and Serial number when requesting service
Complete product information and interactive help is available at:
www.raymarine.com
81219_5.book Page 56 Tuesday, July 6, 2010 10:19 AM
60


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