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48 Ray101 Handheld VHF Radio
Technical Support
For technical support, call:
1-800-539-5539 ext. 2444,
or
1-603-881-5200 ext. 2444
Our Technical Support Specialists are available to answer questions about
installing, operating and trouble-shooting all Raymarine products. Technical
Service is available Monday through Friday 4:00 AM to 6:00 PM Eastern Time.
Questions can be sent directly to our Technical Support Department via the
Internet. Point your browser to
www.raymarine.com
and click on the Customer
Support link. From there, select Find Answers and click the Ask Raymarine tab.
Product Repair and Service
In the unlikely event your Raymarine unit should develop a problem, please
contact your authorized Raymarine dealer for assistance. The dealer is best
equipped to handle your service requirements and can offer timesaving help in
getting the equipment back into normal operation.
In the event that repairs can not be obtained conveniently, product service may
also be obtained by returning the unit to:
Raymarine, Inc.
Product Repair Center
22 Cotton Road, Unit D
Nashua, NH 03063-4219
The Product Repair Center is open Monday through Friday 8:15 a.m. to 5:00 p.m.
Eastern Time. All products returned to the Repair Center are registered upon
receipt. Should you wish to inquire about the repair status of your unit, contact
the Product Repair Center at:
1-800-539-5539 ext. 2118,
or
1-603-881-5200 ext. 2118
Please have the product reference number, or unit serial number, ready when you
call. We will do everything possible to repair and return your unit quickly.
48


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