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Troubleshootingprocedure
Usethefollowingtabletoidentifyproblemsand
remedialactions.
Symptom
Action
Noconnectioncanbemadetothescanner.
Ensurethedatacable(ifused)isconnectedatbothendsandisin
goodcondition.
IfusingaWi-Fi(wireless)connectiontothescannerunit,check
thatyouhaveenteredthecorrectWi-FipasscodefortheSSIDthat
matchesyourscanner.BoththeSSIDandWi-Fipasscodeare
providedonthescannerpackaging,andarealsoshownontheserial
numberlabelontheundersideoftheunit.Refertoyourmultifunction
display(MFD)documentationforfurtherinformation.
Ifthescannerunithasshutdown,awakenitbyusingthePowerUp
RadaroptionintheShortcutscreen,accessibleonyourMFDby
momentarilypressingtheMFD’spowerkey.TheRadarunitwillshut
downwithin30minutesifawireless(Wi-Fi)connectioncan’tbemade
toamultifunctiondisplayunit(MFD).
Ensurepowersupplythermalbreakerhasnottrippedorfusehasnot
blown.Ifnecessary,resetbreakerorreplacefuseONCEONLY.If
breakerkeepstrippingorfusekeepsblowing,contactaRaymarine
authorizeddealerforassistance.
Ensurepowersupplymaintainsthecorrectvoltagewhenthesystem
isswitchedon.
Ensureallproductsinthesystemhavethecorrectsoftware.Referto
www.raymarine.com/softwareforthelatestsoftwareupdatesandthe
softwareupdateprocedureforyourproduct.
IftheQuantum
Radomeisconnectedtothemultifunctiondisplay
(MFD)viaaSeaTalk
hs
orRayNetnetworkswitch,ensurethat:
Allrelevantequipmentiscorrectlyconnectedtothenetworkswitch.
Thenetworkswitchpowersupplyissatisfactory.
Thenetworkswitchisingoodcondition.
Networkcablesaresecurelyconnectedandingoodcondition.
Displayedbearingisdifferenttothetruebearing.CarryoutthebearingalignmentproceduredescribedintheMFD
Operationsmanual.
MultipleQuantumRadarsmore
information
Only1(one)Quantum
Radarscannercanbe
poweredatanyonetime,pernetworkedsystem.
Itispossibletohave1Quantum
+1
NON-QuantumRaymarineDigitalradarscanner
poweredatthesametime,onthesamenetworked
system.
ItisNOTpossibletohave2Quantum
Radar
scannersconnectedviaWi-Fipoweredatthe
sametime,onthesamenetworkedsystem,ora
singlestandalonedisplay.Whileitistechnically
possibletopowerup2Quantum
radarscanners
connectedviaWi-Fiseparatelyto2standalone
(non-networked)displays,or2displayswhich
eachbelongtoadifferentRayNetnetwork,this
congurationisNOTrecommended.Theremay
beWi-Firadiointerferencebetween2Quantum
radarsoperatingatthesametime.
ItisNOTrecommendedtohave2Quantum
RadarscannersconnectedviaRayNetpowered
atthesametime,onthesamenetworkedsystem.
However,itispossibletohave2Quantum
radar
scannersconnectedviaRayNetseparatelyto2
standalone(non-networked)displays,or2displays
whicheachbelongtoadifferentRayNetnetwork.
ItisNOTpossibletohave2Quantum
Radar
scannerspoweredatthesametime,whereoneis
connectedviaRayNet,andtheotherisconnected
viaWi-Fi,onthesamenetworkedsystem,or
singlestandalonedisplay.However,itispossible
tohave2Quantum
radarscannerspoweredin
thiscongurationiftheyareconnectedseparately
to2standalone(non-networked)displays,or2
displayswhicheachbelongtoadifferentRayNet
network.
RetainyourWi-Fipasscode
ToconnecttotheRadarusingWi-Fi(wireless),you
willneedtoknowtheunit’sSSID,andPasscode.
BoththeSSIDandPasscodeareprovidedonthe
serialnumberlabelontheundersideoftheunit,
andonspareserialnumberlabelssuppliedinthe
box.Youmaywishtomakeaseparatenoteof
Systemchecksandtroubleshooting
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