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7.1 Raymarine-klantenservice
Raymarine biedt een uitgebreide klantenservice. U kunt contact
opnemen met de klantenservice via de Raymarine-website, per
telefoon en per e-mail. Als u niet in staat bent een probleem op te
lossen, kunt u één van deze faciliteiten gebruiken om aanvullende
hulp te krijgen.
Ondersteuning op het web
Bezoek de Customer Support op onze website op:
www.raymarine.com
Deze bevat Frequently Asked Questions (veel gestelde vragen),
service-informatie, e-mailtoegang tot de afdeling Raymarine
Technical Support en gegevens van Raymarine-agenten wereldwijd.
Telefonische en e-mail-ondersteuning
In de VS:
Tel: +1 603 881 5200 toestel 2444
E-mail: Raymarine@custhelp.com
In de UK, Europa, het Midden-Oosten of het Verre-Oosten:
Tel: +44 (0)23 9271 4713
E-mail: ukproduct.support@raymarine.com
Productinformatie
Mocht u service nodig hebben, houd dan de volgende
productinformatie bij de hand:
Naam product.
Soort product.
Serienummer.
Versienummer softwareapplicatie.
Deze productinformatie kunt u vinden met behulp van de menu’s
in uw product.
Productinformatie bekijken
Wanneer u in het Home-venster bent:
1. Selecteer Instellingen.
2. Selecteer Maintanance (Onderhoud).
3. Selecteer Diagnostics (Diagnose).
4. Selecteer Select Device (Selecteer apparaat).
5. Selecteer het betreffende product in de lijst.
6. Selecteer Show All Data (Alle gegevens weergeven).
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