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Chapter 13: Maintenance & Troubleshooting 199
13.5 Getting Technical Support
This section details how you can obtain technical support for your C-Series display or
for your Navionics cartography.
Raymarine provides a comprehensive customer support service, on the world wide
web, through our worldwide dealer network and by telephone help line. If you are
unable to resolve a problem, please use any of these facilities to obtain additional help.
Help us to help you
When requesting service, please quote the following product information:
•Product name.
Product identity.
Serial number.
Software application version.
To access this information:
1. Select the Software Services menu:
2. Note down the Product Name and ID, Serial Number and App Version from the
menu:
World wide web
Please visit the Customer Support area of our website at: www.raymarine.com
D8665_1
MENU
Setup
Highlight System
Diagnostics menu
Select System
Diagnostics menu
System Diagnostics
Highlight software
services
Select software
services menu
Radar Setup...
GPS Status
System Diagnostics...
Remove CF Card...
External Interfaces.....
Internal Interfaces.....
Software Services....
D9103_1
Unit Info : Software Details
Product Name
Product Family
Product ID
Serial Number
Bootcode Version
World Map Version
App Version
App Build Time
App Build Label
App Build Machine
C120 Display
C Series
D598
Serial no.xxxxxxxxxx
v0.06
v1.00
v3.99
Thu 22 Sep 2005 08:09:05
GMT
Development build
Full details of your particular unit and its
software displayed.
81221_5.book Page 199 Thursday, October 11, 2007 12:47 PM
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Others manual(s) of Raymarine C70

Raymarine C70 Additional guide - English - 19 pages

Raymarine C70 Installation Guide - English - 54 pages

Raymarine C70 Quick start guide - German - 20 pages

Raymarine C70 Installation Guide - German - 56 pages

Raymarine C70 User Manual - German - 266 pages

Raymarine C70 Additional guide - Dutch - 9 pages

Raymarine C70 Additional guide - Dutch - 28 pages

Raymarine C70 User Manual - Dutch - 238 pages


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