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200 C-serie display Naslaghandleiding
Radar applicatie
13.5 Technische hulp
In deze paragraaf vindt u informatie over het verkrijgen van technische hulp voor de
C-serie display of uw Navionics cartografie.
Raymarine beschikt over een uitgebreide klantenservice, die bereikbaar is via het
Internet, ons wereldwijde dealernetwerk of de telefonische helpdesk. Mocht u een
probleem niet zelf kunnen oplossen, dan kunt u van deze diensten gebruik maken.
Wanneer u om hulp vraagt
Wanneer u om service of hulp vraagt, gelieve u de volgende gegevens te vermelden:
naam van product
modelnummer
serienummer
software versienummers.
Deze informatie kunt u als volgt opvragen:
Probleem
Mogelijke oplossingen
Bericht “No data”
Controleer of de kabel tussen scanner en display goed aangesloten en onbeschadigd is.
Bericht “Scanner software incompatible”
Informeer bij uw Raymarine dealer naar de juiste software versies.
“Invalid scanner software: Version xx.x, Version xx.x required”
Onjuiste software versie geïnstalleerd. Neem contact op met uw Raymarine dealer.
Bericht “Scanner not responding”
Controleer of de kabel tussen scanner en display goed aangesloten en onbeschadigd is.
“Open array cannot be powered from the display”
Scanner is niet geschikt voor C-serie display - raadpleeg het hoofdstuk
Belangrijke informatie
in deze
handleiding.
“Scanner hardware fault”
Scanner werkt niet -
zie hoofdstuk 4 - Onderhoud en problemen oplossen
in deze handleiding.
De peiling getoond op het radarscherm is niet gelijk aan de feitelijke peiling
Voer de peilingcorrectie uit -
raadpleeg de installatie instructies.
214


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