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11.1Raymarine-klantenservice
Raymarinebiedteenuitgebreideklantenservice.Ukuntcontact
opnemenmetdeklantenserviceviadeRaymarine-website,per
telefoonenpere-mail.Alsunietinstaatbenteenprobleem
optelossen,kuntuéénvandezefaciliteitengebruikenom
aanvullendehulptekrijgen.
Ondersteuningophetweb
Bezoekdeklantenserviceoponzewebsiteop:
www.raymarine.nl
Dezebevatveelgesteldevragen,service-informatie,
e-mailtoegangtotdeafdelingRaymarineT echnicalSupporten
gegevensvanRaymarine-agentenwereldwijd.
Telefonischeene-mail-ondersteuning
IndeVS:
Tel:+16033247900
Gratis:+18005395539
E-mail:support@raymarine.com
IndeUK,EuropaenhetMidden-Oosten:
Tel:+44(0)1329246777
E-mail:ukproduct.support@raymarine.com
InZuidoos-AziëenAustralië:
Tel:+61(0)294794800
E-mail:aus.support@raymarine.com
Productinformatie
Mochtuservicenodighebben,houddandevolgende
productinformatiebijdehand:
Naamproduct.
Soortproduct.
Serienummer.
Versienummersoftwareapplicatie.
Systeemstroomschema's.
Dezeproductinformatiekuntuvindenmetbehulpvandemenu's
inuwproduct.
Productinformatiebekijken
WanneeruinhetHome-vensterbent:
1.SelecteerInstellingen.
2.SelecteerMaintanance(Onderhoud).
3.SelecteerDiagnostics(Diagnose).
4.SelecteerSelectDevice(Selecteerapparaat).
5.Selecteerhetbetreffendeproductindelijst.
6.SelecteerShowAllData(Allegegevensweergeven).
11.2Leermiddelen
Raymarineheefteenbreedaanbodaanleermiddelen
samengesteldomutehelpenhetoptimaleuituwproductente
halen.
Video-cursussen
OfcieelRaymarine-kanaalop
YouTube:
http://www.you-
tube.com/user/RaymarineInc
Videogalerie:
http://www.rayma-
rine.co.uk/view/?id=2679
Video'svoorproductondersteuning:
http://www.rayma-
rine.co.uk/view/?id=4952
Opmerking:
Omdevideo'saftespeleniseenapparaatmet
internetverbindingnodig
Sommigevideo'szijnalleeninhetEngelsbeschikbaar.
Opleidingen
Raymarinebiedtregelmatigmeerderediepgaandeopleidingen
aandieuhelpenhetoptimaleuituwproductentehalen.Ga
naardeTraining-sectieopdeRaymarine-websitevoormeer
informatie:
http://www.raymarine.co.uk/view/?id=2372
FAQ'senKnowledgeBase
RaymarineheefteenFAQ'seneenKnowledgeBaseopgesteld
omutehelpeninformatietevindenenproblemenoptelossen.
http://www.raymarine.co.uk/knowledgebase/
Forumvoortechnischeondersteuning
UkunthetForumvoortechnischeondersteuninggebruikenom
eentechnischevraagtestellenovereenRaymarine-productof
omuittevindenhoeandereklantenhunRaymarine-apparatuur
gebruiken.Deleermiddelenwordenregelmatigbijgewerktmet
bijdragenvanRaymarine-klantenen-medewerkers:
http://raymarine.ning.com/
128aSeries/cSeries/eSeriesinstallationinstructions
128


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